City Quays Accommodation

Hotels
8.7 (266 reviews)
6 Lake Street 401 , Cairns , au

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Welcoming service
Well-equipped rooms
Cons:
Musty smell in bathroom
Pool area lacking appeal
Limited kitchen facilities

Categories

Cleanliness
8.38
Most reviews mentioned clean and comfortable accommodations; however, one review pointed out a musty drain smell, affecting the score.
Service
8.88
Guests reported good communication from staff and welcoming experiences.
Location
9.07
Many reviews praised the excellent location, close to beach, shopping, and dining.
Room Quality
8.57
Overall reviews indicated spacious and well-equipped rooms, but some noted a need for more amenities.
Amenities
8.48
There were mentions of good amenities, but some guests expressed disappointment with the pool and kitchen facilities.
Value for Money
8.77
Guests felt the pricing was excellent for the location and amenities offered.
Food and Beverage
8.57
Food and beverage options were not specifically mentioned, so assigned 'Standard quality for this hotel tier'.
Overall Experience
8.88
The majority of reviews reflected a very positive overall experience, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:54

Property Description

Convenient Location
City Quays Accommodation, nestled in the heart of Cairns, offers a prime location near major attractions such as the Cairns Convention Centre and Cairns Station. Guests can easily explore the city with various landmarks just a short distance away, ensuring a memorable stay.

Modern Amenities
The hotel provides well-equipped, air-conditioned rooms featuring a range of amenities including a flat-screen TV, kitchen facilities, and a private balcony. With free WiFi, an outdoor pool, and a sun terrace, guests can relax and unwind in comfort during their stay.

Leisure and Recreation
For those looking to explore beyond the hotel, City Quays Accommodation offers a barbecue area and is close to activities like fishing. Additionally, popular sites like Cairns Flecker Botanic Gardens and Tjapukai Aboriginal Cultural Park are a short drive away, providing ample opportunities for adventure.

Book your stay at City Quays Accommodation for a memorable Cairns experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 266 reviews
Cleanliness: 8.38
Service: 8.88
Location: 9.07
Room Quality: 8.57
Amenities: 8.48
Value for Money: 8.77
Food and Beverage: 8.57
Overall Experience: 8.88
C
Chris solo_traveller au
10
Cons:

The only thing I could suggest is a better blanket on the bed or the option of a spare blanket in the closet for the “just in case” situation

2026-02-12 via Nuitee
K
Karolina couple au
9
Great location, good facilities
Pros:

Excellent location, close to the marina, Lagoon & shops. It was also walking distance to the Railway station. I liked that it had pool access and bbq area.

Cons:

Not related to the studio itself. But there's no luggage storage facility as we were "private guests" and not "hotel guests". The hotel could've been more accommodating to "private guests" but there was a hard "no" when we asked.
We managed to find a convenience store that could store our suitcase but it was a struggle to find anything open before 9am.

2026-01-28 via Nuitee
T
Tayl fefeorkmor couple au
9
2026-01-24 via Nuitee
B
Badrya couple au
10
2026-01-19 via Nuitee
L
Lucinda couple au
5
look elsewhere if you want a self contained apartment, or a view
Pros:

the location was good

Cons:

there was a trip hazard at the bathroom door
the kitchen facilities were poor, one can not really cook here, no kitchen sink, only one kitchen knife, no cutting board and you are expected to take out your own rubbish when you have enough to deal with your own luggage
view over roofs and grafiti was dissapointing

2026-01-19 via Nuitee
H
Harry couple au
8
2026-01-15 via Nuitee
A
Annie couple au
10
Pros:

Location

2025-12-18 via Nuitee
S
Shelley couple au
10
Pros:

absolutely everything😊

2025-12-14 via Nuitee
C
Cath couple pg
9
Comfortable in all ways, close to everything.would definitely stay again
Pros:

The property is in an excellent location that is close to everything.
I really liked the extra touches of coffee, kitchen basics and detergents.

Cons:

Nothing to really complain about. Would have liked a spare blanket.

2025-12-13 via Nuitee
J
Jessica couple au
10
A nice place to stay in Cairns
Pros:

Easy check in, good location & facilities.

2025-12-10 via Nuitee
M
Max couple au
9
2025-12-07 via Nuitee
K
Kay couple au
8
Pros:

Great Apartment

2025-12-04 via Nuitee
E
Ellen couple au
8
Pros:

Clean and comfortable. Had microwave, air fryer and coffee machine

Cons:

As privately owned unit unable to store bags at reception

2025-11-27 via Nuitee
A
Annalisa couple au
6
2025-11-20 via Nuitee
S
Shayna solo_traveller au
10
Home away from home
Pros:

Everything you could need is here.
The comfiest bed I’ve ever slept on! Wow!
Walking distance to everything.
Full kitchen, Large balcony
Dining table and couch.

2025-11-15 via Nuitee
J
Joseph couple us
10
Great hotel for a couple nights before boarding a cruise ship in Cairns
Pros:

The unit I had was owned/managed by Carolyn. Location was close to beach/pool, shopping, grocery, and cruise port. Studio room had a microwance, small refrigerator, hot air cooker, coffee maker, water boiler, electric skillet, and toaster. It also had an ample supply (for 2 people) of glasses, cups, plates, and utensils. The air-conditioner worked fine, the shower had hot water, and the toilet flushed. The balcony was OK, but didn't have a view. The WiFi was good and there was a nice flat panel TV with several cable channels. I booked through booking.com; and the price was excellent for the location and amenities, It was significantly cheaper than most other hotels in the area too.

Cons:

Needed another Australia to United States electrical adapter.

2025-11-13 via Nuitee
J
Joy solo_traveller au
9
Perfect for overnight stays.
Pros:

Location and price

Cons:

Nothing

2025-11-12 via Nuitee
A
Allan solo_traveller au
10
Pros:

Great Location, great communication.
Easy access & comfortable. Felt right at home.

2025-11-11 via Nuitee
S
Susan solo_traveller au
10
2025-11-10 via Nuitee
N
Natalie solo_traveller au
7
Pros:

It has a balcony and the room is large

2025-10-22 via Nuitee