Phorto Bella

Hotels
7.9 (14 reviews)
Protozanov Street 95/1 , Ustʼ-Kamenogorsk , kz

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Facilities

Offsite parking discounted rates available
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Good location
Affordable price
Cons:
Dirty carpets
Inattentive front desk

Categories

Cleanliness
5.24
Room carpets and walls were dirty.
Service
8.71
Friendly staff and standard service for the hotel tier.
Location
8.75
Good location, easy to find.
Room Quality
7.2
Basic quality with minor inconveniences.
Amenities
8.73
Standard amenities for a small hotel.
Value for Money
8.69
Good price for the quality offered.
Food and Beverage
7.74
Breakfast similar to home; simple but adequate.
Overall Experience
8.11
Overall positive stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:56

Property Description

Luxurious Accommodation: Phorto Bella in Ustʼ-Kamenogorsk provides a luxurious stay with free WiFi and complimentary private parking for all guests.

Delicious Breakfast: Start your day right with a scrumptious continental breakfast served fresh every morning at the hotel.

Exceptional Service: The dedicated staff at Phorto Bella are ready round-the-clock at the 24-hour front desk to assist you with any information or requests.

Experience comfort and convenience at Phorto Bella - book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 14 reviews
Cleanliness: 5.24
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.11
Y
Yekaterina • solo_traveller • kz
10
2026-01-12 • via Nuitee
A
AINUR • couple • kz
10
2025-10-22 • via Nuitee
A
Aray • couple • kz
7
2025-10-11 • via Nuitee
Молдир • solo_traveller • kz
5
2025-09-20 • via Nuitee
G
Gulzhan • solo_traveller • kz
10
2025-08-26 • via Nuitee
S
Sharipova • couple • kz
10
2025-08-20 • via Nuitee
Кантемирова • couple • kz
5
Cons:

Коврики в комнатах ужасно,грязные.Стены заляпаные ,грязное. Ну ,думаю коврики можно постирать, они маленькие, не ковер же.

2025-08-15 • via Nuitee
L
Lepsibaev • solo_traveller • kz
8
Pros:

Хорошее место, приветливый персонал. Жаль, что в номере нельзя курить. В целом все ок - небольшая гостиница за хорошую адекватную цену. Завтрак такой же как дома - 2 яйца, блинчики и овощи.

Cons:

В последнюю ночь какие то неадекваты дергали ручку двери.

2025-08-15 • via Nuitee
M
Medvedev • solo_traveller • kz
8
2025-08-05 • via Nuitee
渝 • family_with_children • cn
9
Pros:

位置好找

Cons:

前台经常没人

2025-07-30 • via Nuitee
N
Nuriya • group • kz
8
Very good
2025-06-25 • via Nuitee
D
Dratif • review category business travellers • kz
4
Disappointing
2024-03-08 • via Nuitee
Z
Zulfiya • review category business travellers • kz
10
If the next time we go to Ust-Kamenogorsk, we will only stay at Phorto Bella !!!
Pros:

Phorto Bella exceeded our expectations in every way. The staff, including Tata, Elvira, Zulfira, Svets, Lera, and the hotel's head, Alik, were not only exceptionally friendly but also incredibly helpful. The true value lies in the people we encounter, and these individuals made our time in Ust-Kamenogorsk vivid and unforgettable. It felt as if we were in a warm and welcoming family home throughout our stay.

Alik went above and beyond by surprising us with a three-hour tour around the city in his own car, for which we are sincerely grateful. This experience allowed us to learn a great deal about the city and its inhabitants. Alik's innovative ideas on enhancing the service sector in Oskemen showcase his pioneering spirit, and I am confident that both his hotel and dedicated staff have a promising future ahead.

2024-02-28 • via Nuitee
N
Novikov • review category business travellers • kz
7
Good
2023-08-24 • via Nuitee