Children allowed
Pets allowed

Facilities

Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
Currency exchange
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Nice aesthetic vibes
Cons:
Old and uncomfortable beds
Poor service

Categories

Cleanliness
6.61
Many reviews mention the hotel being old and in poor condition; specifically, furniture and fixtures are outdated.
Service
7.58
Service was noted as subpar in a review, but standard for the hotel tier.
Location
9.12
Consistently praised as ideal for exploring San Miguel.
Room Quality
6.07
Several comments referenced uncomfortable and old mattresses.
Amenities
7.1
Internet issues were mentioned; amenities are basic for the hotel standard.
Value for Money
7.56
Location adds to perceived value despite other shortcomings.
Food and Beverage
8.11
The aesthetic ambiance of the restaurant was positively noted.
Overall Experience
7.08
General satisfaction with the location, but issues with other aspects affect the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:32

Property Description

Charming Hotel in the Heart of San Miguel de Allende

Central Location: Hotel Sautto is conveniently situated near major attractions such as the Historic Museum and Church of St. Michael the Archangel, making it the perfect base for exploring the city.

Comfortable Accommodation: The hotel offers cozy rooms with amenities like free WiFi, a garden, and a terrace. Some rooms even feature a private patio, ensuring a pleasant stay for every guest.

Friendly Service: With bilingual staff and a 24/7 reception desk, guests can enjoy personalized assistance throughout their stay.

Experience the beauty of San Miguel de Allende at Hotel Sautto. Book your stay now for an unforgettable trip!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.4
Based on 33 reviews
Cleanliness: 6.61
Service: 7.58
Location: 9.12
Room Quality: 6.07
Amenities: 7.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.08
C
Carina • family_with_children • mx
8
Pros:

La ubicación

Cons:

El baño no tiene chapa para poder cerrar la puerta

2026-02-23 • via Nuitee
F
Felipe • couple • co
1
2026-01-28 • via Nuitee
N
Nelson • solo_traveller • mx
10
Great placce
Pros:

Hotel Sautto is a rambling- many room hotel in the heart of SMA with great prices and great staff

2026-01-19 • via Nuitee
R
Rivas • family_with_children • mx
8
2026-01-19 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-01-08 • via Nuitee
Y
Yoseth • family_with_children • mx
9
Ubicación ideal si quieres pasear y conocer el centro de SanMiguel
Pros:

Ubicación ideal para conocer el centro de San Miguel

Cons:

Los colchones algo viejos e incómodos

2025-12-24 • via Nuitee
G
Guadalupe • family_with_children • us
10
Pros:

The aesthetic vibes by the restaurant

2025-12-04 • via Nuitee
A
Azanza • extended_group • mx
4
NO RECOMIENDO EL HOTEL
Pros:

UNICAMENTE LA UBICACION DEL HOTEL

Cons:

EL HOTEL ES MUY VIEJO, NADA CONFORTABLE, MALA ATENCION DEL PERSONAL

2025-11-24 • via Nuitee
M
Murilo • solo_traveller • br
7
Cons:

La ducha estaba fria

2025-11-09 • via Nuitee
G
Gaston • family_with_children • mx
10
Pros:

Exelente ubicación
Muy tranquilo 10 de 10 muy recomendable

Cons:

No cuenta con estacionamiento

2025-11-08 • via Nuitee
A
Andres Lopez • family_with_children • ec
10
Hermosas instalaciones
Pros:

Muy bonito el lugar y las instalaciones

Cons:

El internet era un poco malo en la habitación asignada

2025-11-07 • via Nuitee
A
Adriana • solo_traveller • mx
10
Pros:

Ubicación, no hay ruido, muchos árboles, el restaurante

Cons:

El edredon muy sencillo para el tipo de clima de la habitación ya que es fria

2025-10-14 • via Nuitee
A
Arturo • family_with_children • mx
5
Terrible hotel, nada recomendable.
Pros:

Ubicación

Cons:

No hay estacionamiento, las habitaciones están en muy mal estado, sin pintura, muebles viejos, blancos viejos, puertas viejas, paredes resanadas.

2025-10-10 • via Nuitee
H
himolina • family_with_children • mx
10
Bien en general
Pros:

Ubicación, todo cerca

Cons:

Que no cuenta con estacionamiento propio, así que hay que pagar por día y te dicen que moverán el carro a otro estacionamiento que esta a dos cuadras

2025-08-27 • via Nuitee
P
Papet • extended_group • mx
8
2025-08-18 • via Nuitee
D
David Arturo • family_with_children • mx
8
2025-08-10 • via Nuitee
M
marisol • family_with_children • mx
9
2025-07-30 • via Nuitee
S
Sergio • solo traveller • mx
10
Exceptional
2025-06-23 • via Nuitee
N
Nikita • solo traveller • lu
10
Exceptional
2025-02-22 • via Nuitee
M
Mel • solo traveller • us
9
This place da
Pros:

The place feels authentic and peaceful.

2025-02-21 • via Nuitee