Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
Safety deposit box
Tour desk
Spa/wellness center
See all facilities

Review Highlights

Pros:
Great location
Nice aesthetic vibes
Cons:
Old and uncomfortable beds
Poor service

Categories

Cleanliness
6.61
Many reviews mention the hotel being old and in poor condition; specifically, furniture and fixtures are outdated.
Service
7.58
Service was noted as subpar in a review, but standard for the hotel tier.
Location
9.12
Consistently praised as ideal for exploring San Miguel.
Room Quality
6.07
Several comments referenced uncomfortable and old mattresses.
Amenities
7.1
Internet issues were mentioned; amenities are basic for the hotel standard.
Value for Money
7.56
Location adds to perceived value despite other shortcomings.
Food and Beverage
8.11
The aesthetic ambiance of the restaurant was positively noted.
Overall Experience
7.08
General satisfaction with the location, but issues with other aspects affect the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:32

Property Description

Charming Hotel in the Heart of San Miguel de Allende

Central Location: Hotel Sautto is conveniently situated near major attractions such as the Historic Museum and Church of St. Michael the Archangel, making it the perfect base for exploring the city.

Comfortable Accommodation: The hotel offers cozy rooms with amenities like free WiFi, a garden, and a terrace. Some rooms even feature a private patio, ensuring a pleasant stay for every guest.

Friendly Service: With bilingual staff and a 24/7 reception desk, guests can enjoy personalized assistance throughout their stay.

Experience the beauty of San Miguel de Allende at Hotel Sautto. Book your stay now for an unforgettable trip!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 54 reviews
Cleanliness: 6.61
Service: 7.58
Location: 9.12
Room Quality: 6.07
Amenities: 7.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.08
A
Araceli • solo_traveller • mx
10
2026-08-21 • via Nuitee
I
Israel • solo_traveller • mx
10
Pros:

- Lo céntrico
- Camas cómodas
- Agua caliente
- Habitación amplia
- Sin ruido del exterior

Cons:

No tenía TV

2026-08-14 • via Nuitee
I
Israel • solo_traveller • mx
10
Excelente lugar para regresar
Pros:

- Lo céntrico
- Cuenta con un bonito jardín
- Excelente estancia
- Camas cómodas
- Agua caliente
- Tranquilo para descansar ( sin ruidos)
- cuenta con area para comer

Cons:

Solo falta TV

2026-08-13 • via Nuitee
T
Tracy • extended_group • us
5
Great location but the rooms are pretty raw. Hotel has tons of potential and needs updating.
Pros:

Location was great. The restaurant was good.

Cons:

The rooms could be very charming but they need updating. Not clean, bugs in the shower. Broken sink. Lost electricity during the night with no AC. Furniture and finishes really need updating.

2026-08-03 • via Nuitee
H
Hector • family_with_children • mx
9
EXCELENTE
Pros:

Muy cerca de todo lo importante de San Miguel, la habitacion muy limpia y nada de ruido, el personal muy amable, dejamos las maletas despues del check out para poder caminar agusto la tardel de ese dia.

Cons:

pequeños detalles de la puerta del baño no tiene chapa, el closet le falta el tubo para colgar habitacion 7, pero son detalles que realmente no nos afectaron solo ibamos por una noche

2026-07-15 • via Nuitee
R
Rosa • extended_group • mx
3
2026-06-22 • via Nuitee
J
Juan Pablo • couple • co
8
Es bueno por el precio
Pros:

La ubicación del hotel es perfecta para comenzar a gozar de las atracciones de San Miguel de Allende

Cons:

El personal nocturno no fue amable con una pregunta básica

2026-06-21 • via Nuitee
I
Ismael Quirino • solo_traveller • mx
6
Pros:

El lugar es bello y la ubicación muy céntrico

Cons:

La puerta del baño sin pasador, el clóset sin tubo para colgar la ropa

2026-06-07 • via Nuitee
L
Lopez • solo_traveller • us
9
2026-05-18 • via Nuitee
S
sandra • solo_traveller • mx
10
Excelente
Pros:

1. La ubicación.
2. La limpieza.
3. Poco sonidos.
4. Agua caliente y fría genial.
5. Fácil de reservar.

2026-05-17 • via Nuitee
D
David • solo_traveller • mx
6
Pros:

Ubicación y precio

Cons:

Habitación muy caliente sin aire acondicionado ni ventilador

2026-05-17 • via Nuitee
A
ANTONIO • solo_traveller • mx
6
Precio justo para una noche
Pros:

La ubicación esta bien en el centro de SMA, con amplios jardines, la ducha tiene bastante presión y con agua caliente o fria.

Cons:

La habitación es muy vieja, descuidada al igual que los muebles, no cuenta ni con ventilador ni con aire acondicionado. La habitación de al lado tuvo encendido si celular con un curso con volumen alto toda mi estancia

2026-04-20 • via Nuitee
L
Luis René • extended_group • mx
9
2026-04-17 • via Nuitee
A
Armando • solo_traveller • mx
9
Pros:

Lo céntrico y la limpieza

Cons:

Le hace falta mantenimiento a las instalaciones exteriores de las habitaciones

2026-04-13 • via Nuitee
R
Rocio • family_with_children • mx
3
Pros:

Solo la ubicación

Cons:

Habitaciones e instalaciones descuidado sin tv ni servicio de Internet

2026-04-06 • via Nuitee
K
Karol • family_with_children • cr
10
Pros:

Ubicación y precio

Cons:

.

2026-04-01 • via Nuitee
R
Rafael • solo_traveller • hn
8
Pros:

Location

2026-03-30 • via Nuitee
T
Tayla • solo_traveller • nz
5
2026-03-30 • via Nuitee
G
Gabriela • family_with_children • mx
8
Pros:

La ubicación es perfecta

Cons:

Las instalaciones necesitan remodelación

2026-03-28 • via Nuitee
E
Edwin • family_with_children • mx
10
2026-03-15 • via Nuitee