VALLEY HOTEL

Hotels
7.3 (142 reviews)
Lot 52, Ground Floor, 1st Floor, 2nd Floor, 3rd Floor and 4th Floor, Jalan Berjaya 3, Bandaran Berjaya, 88800 Kota Kinabalu, Sabah, Malaysia. , Kota Kinabalu , my

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor wifi connectivity
Run down room quality

Categories

Cleanliness
5.53
Room was fairly run down with marks on the walls and no toilet paper upon arrival.
Service
9
Staff were friendly and accommodating to requests.
Location
9.04
Hotel is conveniently located, though street noise may be an issue.
Room Quality
6.49
The room was small and had uncomfortable bedding.
Amenities
5.52
Standard amenities lacking; no fridge and poor wifi service.
Value for Money
7.48
Average price for the experience provided, but some essential amenities were missing.
Food and Beverage
7.53
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.8
Mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:20

Property Description

Convenient Location
VALLEY HOTEL is ideally located near Sabah State Museum & Heritage Village and other popular attractions, making it a perfect choice for travelers wanting to explore Kota Kinabalu.

Comfortable Rooms
Each air-conditioned room at VALLEY HOTEL is equipped with modern amenities including free WiFi, a flat-screen TV, and a private bathroom, ensuring a comfortable stay for guests.

Multilingual Staff
Our dedicated staff fluent in English, Malay, and Chinese are available 24/7 at the reception to assist you with any inquiries or requests during your stay.

Experience the best of Kota Kinabalu at VALLEY HOTEL. Book your stay now to enjoy a memorable and hassle-free trip.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 142 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.49
Amenities: 5.52
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 7.8
M
Muhammad couple my
10
So far so good with the services from the staff which is politely & helpful. Gladly to choose this hotel as our stay
Pros:

Located at the centre of city so easy to go anywhere

Cons:

A bit noisy if in front of the city due to the sound from vehicles

2026-02-28 via Nuitee
E
Ekaterina family_with_children ru
9
Pros:

Good location and everything for short stays

Cons:

A bit noisy from street

2026-01-31 via Nuitee
S
Sabornido couple my
10
2026-01-11 via Nuitee
P
PG MOHD TAJUL ARIFFIN family_with_children bn
7
Good location but not suitable for a family oriented stay.
Pros:

The front desk staff are very friendly and easy to accommodate people request accordingly.

Cons:

Keeping reminder when to checkout and hassle to find parking nearby.

2026-01-02 via Nuitee
M
Muhammad couple my
9
2025-12-14 via Nuitee
A
Agus_Alwi family_with_children my
6
2025-10-04 via Nuitee
D
David solo_traveller gb
3
Poor experience
Pros:

Staff were friendly and helpful. Hotel is in a good location.

Cons:

The hotel is advertised as having free wifi, which is standard in the majority of hotels. This is not true, the hotel's wifi connection does not work when it is raining. The wifi didn't work for the entirety of my one night stay, and still wasn't working in the morning after the rain had stopped.

The hotel requires a 100 ringgit security deposit, but doesn't issue a receipt. The deposit was returned in full at the end of my stay, but this is the first hotel I've encountered which doesn't provide a receipt for the mandatory cash deposit.

Room was fairly run down, e.g., marks on the walls, antiquated shower system.

Room has no fridge to keep water cold. A small fridge is a standard facility in most malaysian hotels.

There was no toilet paper in the room upon arrival. It was provided on request.

Bathroom had no hand soap. Only shower gel / shampoo.

The bathroom has no cordoned off space for the shower. After using the shower the entire room is very slippy and dangerous.

The bed was hard and uncomfortable. Single bed sheet was thin.

There is noticeable noise both from the road outside, and from other guests' rooms.

2025-09-16 via Nuitee
S
Steve F solo_traveller au
8
Not bad for the price
Pros:

Location, helpful staff, shower worked

Cons:

Big bed in small room left little free space to access luggage. As the room faced a busy intersection roundabout, the noise level from modified motorcycles made earplugs necessary for a decent sleep.

2025-09-02 via Nuitee
Y
Yi Fan solo_traveller my
6
2025-08-03 via Nuitee
R
Roslan family_with_children my
4
2025-08-03 via Nuitee
R
ROHAYATI couple my
7
2025-07-14 via Nuitee
M
Montenance solo_traveller my
10
Pros:

Terbaik dan dekan dengan pasar malam api2 night market Gayastreet

2025-07-14 via Nuitee
E
Edjuedo solo traveller my
10
Exceptional
2025-06-02 via Nuitee
V
Vanessa young couple my
2
Very poor
Pros:

mana.berus gigi nyahehehehheheheh

2025-05-18 via Nuitee
S
Sean young couple my
6
Pleasant
2025-05-14 via Nuitee
K
Kumar family with young children my
5
Passable
2025-05-02 via Nuitee
R
Rynn review category business travellers my
4
I will not repeat to stay here.
Pros:

This hotel very near with main road. The round about that every night with noise from vehicle. I cannot sleep very well. The TV not applicable for any channel.Hotel mentioned that WIFI is available with username and password was given. But too bad! No connection at all.

Cons:

Sound noise every night from the vehicles outside the hotel.Because this hotel very close to the main road. Room space- very small. Room with weird smell,maybe because air circulation not manage properly.

2025-04-24 via Nuitee
M
Muhammad young couple my
8
Overall is just okay and satisfied with ours stay 😊
Pros:

Comfortable & located at the city

Cons:

Sometimes disturbed from the noise of vehicles if the room nearest of the road.

2025-04-15 via Nuitee
D
Dar solo traveller in
8
Very good
2025-02-26 via Nuitee
P
Putri family with young children my
9
Superb
2025-02-21 via Nuitee