Hotel Genesi

Hotels
6.9 (418 reviews)
Via XXVII Aprile 9 , Florence , it

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Noise issues
Small bathrooms
Odor problems

Categories

Cleanliness
5.61
Several reviews mentioned unpleasant odors and experiences with bed bugs.
Service
7.58
Mixed sentiments; some positive service mentions balanced by inconsistent responses to issues.
Location
8.62
Multiple reviews praised the excellent location and proximity to key attractions.
Room Quality
6.57
Rooms varied; some noted small bathrooms and old facilities.
Amenities
7.1
Amenities such as air conditioning were noted positively, but certain key items were lacking.
Value for Money
7.06
Value noted as decent, but concerns about small spaces and outdated features.
Food and Beverage
6.11
Fridge issues and minimal food services mentioned, impacting overall sentiment.
Overall Experience
6.58
Overall experience was described as good but hampered by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:59

Property Description

Charming Historical Hotel Near Santa Maria Novella Station

Convenient Amenities: Hotel Genesi offers air-conditioned rooms with free WiFi and complimentary hot drinks, including coffee, ensuring a comfortable stay.

Proximity to Attractions: Located just 450 meters from the Accademia art gallery and a 15-minute walk from Florence Cathedral, guests can easily explore the city's cultural gems.

Unique Setting: Housed in a historical building, Hotel Genesi provides a cozy atmosphere, with rooms featuring LED TVs and en suite facilities. Please note, the hotel is situated on the second floor without an elevator.

Book your stay at Hotel Genesi for a memorable experience in Florence.

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates.

The hotel is located on the second floor of a historic building without an elevator.

A hairdryer is available on request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 418 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.62
Room Quality: 6.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.58
D
Dörte • couple • de
5
2026-01-15 • via Nuitee
L
Laura • family_with_children • ar
9
2026-01-12 • via Nuitee
L
Lorenza • couple • it
9
2026-01-10 • via Nuitee
D
Daniel • family_with_children • es
7
2026-01-05 • via Nuitee
J
Jimoon • family_with_children • kr
4
Pros:

방은 크고 캐비넷 있어 짐보관 편리

Cons:

빙에 냉장고, 케피포트 없고 공용만 있음. 조금 주움.

2026-01-05 • via Nuitee
P
Pateri • family_with_children • it
4
D'inverno è sicuramente da sconsigliare
Pros:

Abbiamo trovato inaspettamente la disponibilità per fare thè caldo e caffè.
La posizione ottima a un passo dal Duomo e dal mercato San Lorenzo e in una buona posizione rispetto alla stazione dei treni

Cons:

Abbiamo avuto freddo perché il riscaldamento centralizzato è stato acceso per poche ore e a livelli minimi il primo giorno mentre il secondo giorno è rimasto proprio spento nonostante i 3/4 gradi esterni. Abbiamo dovuto chiedere addirittura altre coperte perché abbiamo sofferto il freddo

2026-01-04 • via Nuitee
E
Elías • couple • es
4
Si te importa la ubicación y que no sea caro, es tu opinión. Para todo lo demás, descártalo.
Pros:

La ubicación

Cons:

Almohadas incomodísimas, el baño no estaba limpio y muy incómodo para ducharse, muy pequeño

2026-01-04 • via Nuitee
G
Giselle • couple • br
4
Pros:

Boa localização

Cons:

Aquecedor do quarto não funciona, não tem elevador para subir com as malas, banheiro pequeno, muito barulho na hora de descansar.

2026-01-03 • via Nuitee
I
irene • couple • it
7
2026-01-02 • via Nuitee
C
Cristina • family_with_children • it
10
Pros:

Posizione veramente ottima.vicino a tutto. Carina, calda, accogliente e con bevande calde a disposizione e frigorifero.

2025-12-31 • via Nuitee
S
Serhii • family_with_children • ua
7
2025-12-31 • via Nuitee
P
Pedali • couple • it
2
Deludente
Cons:

Bagno in camera inesistente

2025-12-30 • via Nuitee
G
Giorgia • solo_traveller • it
10
2025-12-29 • via Nuitee
D
Daniel • couple • fr
6
Très bon séjour à Florence avec un hôtel bien situé et calme. Literie correcte.
Pros:

Nôtre chambre donnant sur un jardin etait très calme.
Pas de bruits non plus dans l’établissement.

Cons:

Les odeurs nauséabondes d’égouts présentes dès qu’on rentre dans l’immeuble ; puis dans la chambre et la salle de bain, une odeur, la même qu’on retrouve en ville en plusieurs endroits.

2025-12-29 • via Nuitee
G
Giampiero Carducci • extended_group • it
7
2025-12-28 • via Nuitee
A
Alice • extended_group • fr
8
2025-11-09 • via Nuitee
I
Ibai • extended_group • es
10
Genial
Pros:

Estaba bien el alojamiento calidad precio. Bastante centrico. Lo repetiría.

Cons:

Nada

2025-09-19 • via Nuitee
D
Daniele • extended_group • it
9
2025-09-06 • via Nuitee
M
Michał • extended_group • pl
10
2025-09-04 • via Nuitee
M
Morgane • couple • fr
9
2025-09-03 • via Nuitee