Tsapas Homes

Hotels
7.2 (43 reviews)
12 Whalley Court , Doncaster East , au

listing image 1
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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Value for Money
Good location
Cons:
Dirty ventilation grid
Unclear lockbox instructions

Categories

Cleanliness
6.54
There was a mention of a dirty ventilation grid in the bathroom, affecting the sentiment.
Service
7.51
Standard service quality for a hotel of this rating.
Location
7.55
Positive mention of location close to transport.
Room Quality
7.5
The accommodation has a nice living area and a large kitchen.
Amenities
7.03
Laundry service was provided at no extra cost, though some amenities could be improved.
Value for Money
7.98
The stay was considered a great deal for the price paid.
Food and Beverage
6.74
Not mentioned in the reviews.
Overall Experience
6.72
Guests expressed overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:08

Property Description

Modern Amenities - Enjoy a comfortable stay with free WiFi, flat-screen TV, and a fully equipped kitchen.
Convenient Location - Located just a short distance from major attractions such as Melbourne Cricket Ground and Federation Square.
Free Parking - Relax knowing you have access to free private parking during your stay.

Book your stay at Tsapas Homes now to experience the perfect blend of convenience and comfort!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 09:00 AM

Location

Guest Reviews

7.2
Based on 43 reviews
Cleanliness: 6.54
Service: 7.51
Location: 7.55
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.98
Food and Beverage: 6.74
Overall Experience: 6.72
J
Jan • couple • au
7
Suitable for a budget overnight stay in the city
Pros:

Convenient location near freeway, quiet street

2025-12-28 • via Nuitee
H
Hao • extended_group • cn
7
深入居民区体验墨尔本日常生活的好去处
Pros:

位置不错，深入居民区，静谧有格调。周边2km内有各种大型商场、超市、餐饮店，尤其是香港人聚居的华人区，有非常正宗且便宜的粤菜。房子很大，厨房设施齐全，沐浴热水充沛，卫生维持良好。房东很亲切，帮我们解决订单扣费的问题，

Cons:

客厅大哥一直在看电视，也不出门，致使我们无法使用客厅公共空间，不过这个也没关系，他人非常友善。在我们入住后的最后一天，其中一个房间住了三个人，客厅住了一个人，总共四个人。第二天一早我们要赶往车站离开墨尔本，6个人抢一个厕所，很不方便。我认为还是要控制一下同期入住人数，否则入住体验不太好。建议增加厨房用纸，否则很浪费厕所用纸。

2025-12-27 • via Nuitee
L
Louison • couple • fr
5
Bon qualité/ prix mais le professionnalisme de l'hôte à revoir
Pros:

La chambre, la cuisine et le salon étaient grands.
La penderie de la chambre est parfaite pour 2 personnes.

Cons:

La lumière centrale de la cuisine ne marchait pas et une lumière sur deux marchait dans la salle de bain, et prises non fonctionnelles.
Autre gros problème :
Nous avions réservés une semaines à l'avance, afin d'y rester deux semaines. Sauf que le jour même de notre arrivé, l'hôte nous a informé que nous pouvions que venir dans 2 jours (problème dû a Booking apparemment). Alors que notre réservation avait été confirmé une semaine à l'avance. Nous avons appelé Booking pour avoir une mini compensation, car l'hôte n'était pas très empathique, et mettait 1/2 jours pour répondre aux messages.

2025-12-16 • via Nuitee
J
jente • couple • au
8
Pros:

Value for Money and location close to transport

Cons:

Nothing

2025-12-02 • via Nuitee
I
ilay • couple • il
9
2025-11-11 • via Nuitee
Z
Zong • solo_traveller • au
9
2025-11-09 • via Nuitee
K
Kennedy • couple • au
1
2025-11-07 • via Nuitee
L
Levin • couple • de
9
Es ging uns dort sehr gut und wir hätten den Aufenthalt gerne verlängert.
Pros:

Die Unterkunft hat einen schönen Wohnbereich und eine große Küche. Wir könnten ohne zusätzliche Kosten unsere Wäsche waschen und das alles zu einem unschlagbaren Preis.

Cons:

Die Außenanlage war nicht wie erwartet. Und in unserem Bad war ein kaputtes Lüftungsgitter im Boden. Das Loch war dreckig, es kann etwas hereinfallen und man kann sich verletzen. Das muss repariert werden.

2025-09-28 • via Nuitee
R
Raid • solo_traveller • au
4
2025-07-17 • via Nuitee
S
Samantha • solo traveller • au
7
Clean and comfortable at an excellent price
Pros:

Clean and comfortable, excellent price

Cons:

Instructions to open the lockbox were not clear

2025-06-10 • via Nuitee
P
Patricia • solo traveller • au
7
Good
Pros:

Close to where I needed to be.

Cons:

Nothing

2025-04-18 • via Nuitee
A
Aimee • young couple • au
1
HORRIBLE DO NOT BOOK HERE
Pros:

Unfortunately, we found the experience to be deeply disappointing and distressing, to the extent that we made the decision to leave after just one night.

Firstly, the listing photographs did not accurately reflect the reality of the property. While we expected a comfortable and peaceful setting based on the images provided, what we encountered was quite different. The discrepancies between the advertised accommodation and what was actually offered were significant enough to leave us feeling misled.
However, the main reason for our early departure was the presence and behaviour of the other guests. Their conduct made us feel extremely uncomfortable and unsafe. It was not the welcoming, respectful atmosphere that one would expect from an accomodation stay. There was an ongoing sense of unease, and we felt compelled to leave for our own peace of mind. This was not a decision we took lightly, especially given the inconvenience and cost involved.

Given that we had paid for multiple nights but were unable to complete our stay due to circumstances beyond our control, I believe it is fair and reasonable to request a partial refund for the unused nights. We had looked forward to a relaxing break, but instead we were left feeling distressed and disappointed. The host has failed to refund me still so I will be escalating this further.

2025-04-15 • via Nuitee
A
Akira • young couple • jp
10
Exceptional
2025-03-03 • via Nuitee
L
Louey • solo traveller • au
8
Very good
2025-03-02 • via Nuitee
L
Louey • family with young children • au
6
Pleasant
Pros:

1. Descent value for price
2. Basic but spacious
3. Nice hot shower
4. Large screen TV
5. Good communication

2025-01-27 • via Nuitee
I
Intizar • young couple • au
4
Disappointing
2025-01-26 • via Nuitee
A
Agustin • young couple • es
7
It’s nice and you rest well. It also depends who you share with since there are 2 other rooms
Pros:

Person who called and help with self check in was very nice. It’s a home so it feels like it.

Cons:

It could use a deep cleaning and some updates in the toilet but it was all good and clean overall.

2024-12-23 • via Nuitee
M
Marysteph • solo traveller • au
7
Good
2024-11-28 • via Nuitee
R
Runa • family with young children • au
8
Very good
2024-11-18 • via Nuitee
G
George • young couple • gb
8
Very good
Pros:

Amazing host and great property

2024-11-10 • via Nuitee