Natales trip

Hotels
7.9 (44 reviews)
Manuel Balmaceda 575 , Puerto Natales , cl

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Shuttle service (additional charge)
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Booking cancellation issues
Noise disturbances

Categories

Cleanliness
7.35
Guests reported issues with noise levels and missing towels.
Service
7.85
Communication about booking cancellations was seen negatively, impacting perceived service.
Location
8.85
Location was mentioned positively due to its convenience.
Room Quality
7.35
Reports of noise disturbance and lack of basic items like towels.
Amenities
7.35
Lack of shampoo and insufficient charging options noted.
Value for Money
8.85
Value perceived positively despite some dissatisfaction, likely due to location advantages.
Food and Beverage
7.35
Lack of breakfast offerings mentioned, impacting overall assessment.
Overall Experience
8.25
Mixed feelings due to booking issues and service concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-22 07:49

Property Description

Central Location
Situated near Puerto Natales Bus Station and the Main Square, Natales trip offers a convenient stay for exploring the city's attractions.

Comfortable Accommodation
With spacious family rooms, a garden, and a patio, guests can unwind and relax after a day of sightseeing.

Convenient Amenities
Enjoy the convenience of free WiFi, private parking, and a fully equipped kitchen in each unit for a comfortable and memorable stay.

To experience a relaxing and convenient stay in Puerto Natales, book your accommodation at Natales trip now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 44 reviews
Cleanliness: 7.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 7.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 8.25
B
Buholzer couple cl
10
2026-02-14 via Nuitee
Y
Yannick solo_traveller nl
10
2026-02-13 via Nuitee
V
Vincent couple be
8
2026-02-13 via Nuitee
R
Richard couple gb
1
Property cancelled 2 days before despite having it booked for weeks
Pros:

N/A

Cons:

Property cancelled the booking. Messaged me 2 days before to ask me to cancel it on my behalf (just before the free cancellation) as they now didn’t have space. Obviously everything was more expensive just 2 days before so I said I wasn’t cancelling it and they replied saying ‘it’s only 1 night’ save yourself the hassle and don’t bother booking here as it seems this isn’t the first time they’ve done it

2026-02-13 via Nuitee
J
Joseline extended_group cl
9
Excelente Servicio
Pros:

Precio.. ubicación... trato muy amable

Cons:

No se nos facilitaron toallas ...

2026-02-11 via Nuitee
R
Ramos couple cl
3
Primera impresion
Pros:

Nada

Cons:

Había ruido noche, niños, aislacion
No contaba con toalla

2026-02-11 via Nuitee
B
Batuhan solo_traveller tr
8
2026-02-09 via Nuitee
R
Rogelio solo_traveller ar
8
2025-08-31 via Nuitee
N
Navarro solo_traveller cl
9
Práctica.
Pros:

Me gustó el silencio y que estuviera todo muy limpio.

Cons:

Que no hubiera shampoo, que no tuviera un enchufe cerca de la cama y que no sirvieran desayunito.

2025-08-28 via Nuitee
B
Betty solo_traveller sg
10
I love my room!
Pros:

I love my room. It’s spacious, has big windows, is spotless, and warmed with a heater! Claudia, the lady owner, is also nice and friendly. The house is within walking distance of the center and just a stone's throw from the bus station. the house has a lookup rooftop where you can see your surroundings.

2025-08-02 via Nuitee
B
Betty solo traveller sg
8
Very good
Pros:

The breakfast was great — a boiled egg, warm bread with ham, a banana, and hot, fragrant tea. I had to catch an early bus, and the owner was very kind to prepare it for me in advance. The house is very beautiful and tastefully decorated.

Cons:

The room I stayed in didn't have a heater, so it was a bit cold.

2025-07-29 via Nuitee
H
Hutch solo traveller nz
10
Exceptional
Pros:

Cozy home stay, hot water in the hob at all times and wonderful host.

2025-06-06 via Nuitee
A
Anastasia with friends kg
9
Superb
2025-05-22 via Nuitee
C
Cynthia solo traveller us
8
Nice and Safe budget stay
Pros:

The location was blocks from the train station.

Cons:

Got very cold at night (asked for a second blanket). 3 feet from the kitchen stove was frigid (hats and gloves cold). a space heater would have great.

2025-05-20 via Nuitee
E
Elissa young couple be
7
Perfect Pit Stop (But Bring Earplugs and Stove Skills)
Pros:

We stayed here every night for our visits to Torres del Paine, mostly because it’s a 2-minute zombie walk from the bus station, and honestly, that alone makes it worth it.

Private room? Yes Clean? Yes Wi-Fi? Surprisingly decent. All the essentials were there.

Cons:

But let’s talk vibes: downstairs is where the kitchen lives… and dies. It’s dark, gloomy, and the stove might actually be an elaborate puzzle or sentient being, because no one could figure it out.

Upstairs? That’s where the family lives, and some of you do too, basically. It’s cozy in the “you’ll know their child's nap schedule and probably their favourite telenovela” kind of way. Lovely people, but it’s not exactly quiet.

Great place for a night or two, especially if your main goal is catching buses and catching sleep (with headphones).

2025-05-11 via Nuitee
Y
Yuan solo traveller ch
5
Passable
Pros:

The location is perfect if you plan to take the bus to either the national park or El Calafate since it is only 10 minutes walk.

Cons:

There is no way you can rate the rooms properly since the sizes and comfort of the rooms are very different. I was given two different rooms during my stay in different days. You do not know which one the owner will give to you. Also, there was no heating in the room I stayed but it was quite cold at night. There was heating in some other rooms.

2025-05-02 via Nuitee
D
Darah young couple ie
5
Passable
Cons:

Our room was basically in the kitchen. People cooking until very late at night and others began cooking at 6am the next morning. Very loud

2025-04-24 via Nuitee
I
Ismael solo traveller es
7
Good
2025-04-21 via Nuitee
I
Ismael solo traveller es
7
Good
2025-04-21 via Nuitee
A
Arkhom solo traveller th
8
Very good
2025-04-19 via Nuitee