TORRE Astana, Trademark Collection by Wyndham

Hotels
•
Trademark
7.9 (138 reviews)
Туркестан улица 16 , Astana , kz

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Well-equipped rooms
Helpful staff
Cons:
Poor cleanliness
Food quality issues
Language barriers

Categories

Cleanliness
6.98
Multiple complaints about room cleaning and maintenance. Noted several issues with cleanliness during stay.
Service
8.95
Helpful service for ordering taxis, though issues with language barrier noted.
Location
8.99
Convenient location near concert venue and local cafes.
Room Quality
7.94
Generally clean and well-equipped rooms, though some mentioned issues with maintenance.
Amenities
7.47
Basic amenities available but some confusion with meal vouchers and no restaurant on-site.
Value for Money
8.43
Good value for price, though breakfast system is not well-managed.
Food and Beverage
6.48
Complaints about breakfast quality and meal voucher confusion, leading to dissatisfaction.
Overall Experience
7.95
Mixed experiences with positives outweighing negatives but some significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Luxurious Inner Courtyard Views
Experience breathtaking inner courtyard views at TORRE Astana, a modern accommodation in the heart of Astana.

Convenient Amenities and Services
Enjoy city views, a picnic area, a 24-hour front desk, and complimentary WiFi throughout the property.

Comfortable and Well-Equipped Units
Relax in rooms featuring flat-screen TVs, private bathrooms, and kitchenettes with modern appliances. Select units offer garden views for a tranquil stay.

To book your stay at TORRE Astana and indulge in luxury and convenience, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 138 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
D
Daniele • couple • it
10
2026-04-25 • via Nuitee
G
Gvozdeva • extended_group • kz
8
Pros:

Отношение цена-качество хорошее. Чистый свежий номер.

Cons:

Не очень понравилась столовая, но для такого соотношения цены и качества на 4 с плюсом.

2026-04-23 • via Nuitee
K
Kamila • couple • kz
9
2026-04-20 • via Nuitee
Абдуллаева • solo_traveller • kz
10
2026-04-19 • via Nuitee
B
Biketova • couple • kz
9
2026-04-19 • via Nuitee
A
Andrey • solo_traveller • kz
10
Pros:

Место расположение, комфорт, чистота

Cons:

Замнчаний нет

2026-04-19 • via Nuitee
A
Aigul • family_with_children • kz
5
Cons:

Было грязно

2026-04-18 • via Nuitee
Цой • solo_traveller • ru
6
2026-04-17 • via Nuitee
O
OLENA • extended_group • ec
6
Cons:

limpieza del departamento una vez en 4 dias , y solo si pides incluso cuando pedimos se ha hecho con retraso de dias

2026-04-16 • via Nuitee
B
Bux • solo_traveller • ru
8
2026-04-16 • via Nuitee
Жетыбаева • couple • kz
10
2026-04-16 • via Nuitee
N
NATALYA • couple • kz
10
2026-04-13 • via Nuitee
J
Juan • solo_traveller • co
9
2026-04-13 • via Nuitee
Руслан • solo_traveller • kz
9
2026-04-12 • via Nuitee
M
Makhmud • family_with_children • kz
10
2026-04-12 • via Nuitee
Фейруз • couple • kz
10
2026-04-11 • via Nuitee
C
CHAILAK • extended_group • th
8
Pros:

Good location. Easy going to every sightseeing.

Cons:

Not clean everyday. When I have a problem they didn’t pick up the phone

2026-04-11 • via Nuitee
M
Michel • solo_traveller • de
9
2026-04-10 • via Nuitee
R
Radmila • couple • kz
10
Pros:

Все хорошо, останавливаюсь не в первый раз. Но в этот раз номер попался с наиболее заметным износом мебели/убранства.

2026-04-08 • via Nuitee
целенко • couple • kz
10
2026-04-07 • via Nuitee