TORRE Astana

Hotels
7.9 (51 reviews)
Туркестан улица 16 , Astana , kz
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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Well-equipped rooms
Helpful staff
Cons:
Poor cleanliness
Food quality issues
Language barriers

Categories

Cleanliness
6.98
Multiple complaints about room cleaning and maintenance. Noted several issues with cleanliness during stay.
Service
8.95
Helpful service for ordering taxis, though issues with language barrier noted.
Location
8.99
Convenient location near concert venue and local cafes.
Room Quality
7.94
Generally clean and well-equipped rooms, though some mentioned issues with maintenance.
Amenities
7.47
Basic amenities available but some confusion with meal vouchers and no restaurant on-site.
Value for Money
8.43
Good value for price, though breakfast system is not well-managed.
Food and Beverage
6.48
Complaints about breakfast quality and meal voucher confusion, leading to dissatisfaction.
Overall Experience
7.95
Mixed experiences with positives outweighing negatives but some significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Luxurious Inner Courtyard Views
Experience breathtaking inner courtyard views at TORRE Astana, a modern accommodation in the heart of Astana.

Convenient Amenities and Services
Enjoy city views, a picnic area, a 24-hour front desk, and complimentary WiFi throughout the property.

Comfortable and Well-Equipped Units
Relax in rooms featuring flat-screen TVs, private bathrooms, and kitchenettes with modern appliances. Select units offer garden views for a tranquil stay.

To book your stay at TORRE Astana and indulge in luxury and convenience, visit our website now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 51 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
Амирхан • couple • kz
1
2026-02-13 • via Nuitee
Y
YERLAN • couple • kz
7
2026-02-12 • via Nuitee
Юлия • couple • kz
10
2026-02-11 • via Nuitee
Аппаев • couple • kz
10
2026-02-10 • via Nuitee
K
KAIGUO • solo_traveller • cn
10
2026-02-08 • via Nuitee
V
Vitaliy • solo_traveller • kz
5
Pros:

Локация. Относительно новый отель

Cons:

В отеле остутсвует ресторан. Но куча сторонних кафе с улицы, изза которых лобби отеля превращается в проходной двор.. Соответственно обслуживания в номерах нет. На завтрак дают талон в столовую с кухней формата 70х годов. В котором базово нет кофе и завтраков в классическом понимании. Из завтрака есть только жаренные яйца. Для отеля такого уровня это просто позор.

2025-10-03 • via Nuitee
A
Alexey • solo_traveller • kz
8
2025-09-29 • via Nuitee
Петр • couple • kz
10
Мы приехали на концерт. Поэтому впечатления огонь. Рядом со стадионом через парк.
Pros:

Все отлично

2025-09-29 • via Nuitee
Заворотнова • family_with_children • ru
8
Холодно, неуютно. Дверь в туалет скрипит так сильно, что будит всех. Косметику лучше иметь свою.
Pros:

Вид на ботанический парк

Cons:

Завтраки в отеле лучше не брать. Кафе не относится к отелю, выдаются талончики. Еда невкусная, засохшая, не свежая. Лучше найти рядом кафе, где готовят завтраки. Мы завтракали в соседнем здании, в кафе BOHO

2025-09-29 • via Nuitee
A
Assel • solo_traveller • kz
9
2025-09-12 • via Nuitee
L
Laura • solo_traveller • kz
10
2025-09-12 • via Nuitee
A
Arai • couple • kz
9
2025-09-08 • via Nuitee
A
Anna • solo_traveller • ru
8
2025-09-07 • via Nuitee
M
Maiya • solo_traveller • kz
8
2025-09-07 • via Nuitee
• couple • kz
1
2025-09-06 • via Nuitee
Аманат • solo_traveller • kz
10
2025-09-05 • via Nuitee
I
Inna • extended_group • kz
9
2025-09-05 • via Nuitee
Асет • couple • kz
9
2025-09-02 • via Nuitee
Z
Zainab • extended_group • ae
9
Pros:

The room was precarious and clean

2025-09-01 • via Nuitee
R
Ruslan • extended_group • us
10
Pros:

Everything was as described. An additional benefit was a great eatery in the building.

2025-08-28 • via Nuitee