Hotel Cosmos

Hotels
4.9 (10 reviews)
18 Saedinenie Str , Asenovgrad , bg
hotelcosmos@abv.bg

listing image 1
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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
None
Cons:
Poor cleanliness
Bad service
Low room quality
Lack of amenities
Poor value for money
Negative overall experience

Categories

Cleanliness
3.5
Several guests expressed dissatisfaction with cleanliness, citing issues with towels, mould, dirty fridge, and unclean room during their stay.
Service
2
Service was severely criticized by guests for delayed response to fixing issues like boiler, old towels, and lack of room cleaning and trash removal.
Location
5
No specific feedback on location was provided in the reviews.
Room Quality
2.5
Guests reported poor room quality with non-working fridge, cleanliness issues, and unaddressed maintenance problems.
Amenities
2
Not explicitly mentioned in the reviews.
Value for Money
3
Guests felt that the hotel did not offer value for the high price paid due to the subpar services and cleanliness issues.
Food and Beverage
5
No specific feedback on food and beverage offerings was provided in the reviews.
Overall Experience
2
Overall experience was rated very poorly due to various issues with cleanliness, room quality, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 06:02

Property Description

Scenic Mountain Views
Enjoy breathtaking mountain views from your private terrace at Hotel Cosmos, a perfect spot to unwind and relax during your stay.

Convenient Amenities
Experience comfort and convenience with amenities such as air conditioning, flat-screen TV, and a fridge in your room, making your stay a pleasant one.

Delicious Dining Options
Start your day right with an à la carte or continental breakfast at our on-site restaurant, offering a variety of delicious options to kickstart your morning.

Ready to experience a relaxing stay with stunning views and convenient amenities? Book your room at Hotel Cosmos now.

Important information:

A deposit via bank wire is required to secure your reservation. Hotel Cosmos will contact you with instructions after booking.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

4.9
Based on 10 reviews
Cleanliness: 3.5
Service: 2
Location: 5
Room Quality: 2.5
Amenities: 2
Value for Money: 3
Food and Beverage: 5
Overall Experience: 2
V
Vesselin • solo_traveller • bg
5
2025-10-04 • via Nuitee
Хальова • couple • bg
9
Pros:

Хареса ми отношението на персонала. Беше спокойно.

2025-09-07 • via Nuitee
T
Teodor • solo_traveller • bg
10
2025-08-12 • via Nuitee
Ани • extended_group • bg
1
2025-08-02 • via Nuitee
S
Sofia • extended_group • bg
8
2025-08-01 • via Nuitee
N
Nadya • solo_traveller • gb
3
Very bad hotel for lots of money
Cons:

The room was not prepared with towels, soap and toilet paper. The boiler didn't work and I need to wait someone to come and fix it.
There was a mould in the walls.
The towel that I received after ask for, was very old and torn.
In the room there was a small fridge-not-working and very dirty inside.
There was smoking in the restaurant and it smelled throughout the hotel.
For 4 days of stay the room was not cleaned and the trash was not taken out

2025-07-29 • via Nuitee
N
Nzz • solo_traveller • tr
1
Pros:

Sevmedim

2025-07-21 • via Nuitee
V
Viktoria • with friends • bg
3
Poor
2025-03-24 • via Nuitee
T
Teresa • review category business travellers • bg
1
Disgusting, would never stay there again.
Pros:

Nothing.

Cons:

Bathroom ceiling covered in black mold. Absolutely nothing provided, until I asked, including toilet rolls .... Extremely noisy. Electric sockets hanging off the wall and too dangerous to use. Not impressed at all and will never stay there again.

2024-06-06 • via Nuitee
I
Ivanov • young couple • bg
8
Very good
Pros:

Location ok

Cons:

Not as pictured

2023-03-18 • via Nuitee