Hotel Boutique TerraNova

Hotels
9.3 (277 reviews)
C/ 3 sur entre 6 sur y 8 sur, Mza 713 Lt 05 Fraccionamiento La Veleta , Tulum , mx

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and spacious rooms
Cons:
Distance from beach
Some amenities could improve

Categories

Cleanliness
9.44
All reviews highlighted cleanliness positively.
Service
9.91
Consistently mentioned as friendly and helpful staff.
Location
9.45
Most reviews noted great location for exploration.
Room Quality
9.4
Rooms described as spacious and well-equipped.
Amenities
8.93
Basic amenities mentioned, potentially lacking some personal touches.
Value for Money
8.89
Most reviews suggest good value given location and services.
Food and Beverage
8.44
Mention of nearby breakfast options, but no specific hotel dining reviews.
Overall Experience
9.91
General sentiment reflects a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:52

Property Description

Luxurious Accommodation with Pool View
Indulge in a luxurious stay at Hotel Boutique TerraNova in Tulum, offering air-conditioned rooms with pool views, free WiFi, and a balcony for a relaxing garden view.

Outdoor Swimming Pool and Garden Terrace
Relax by the outdoor swimming pool or unwind in the garden terrace, perfect for enjoying the serene surroundings and soaking up the sun.

Convenient Amenities and Services
Enjoy free private parking, a bar, and cycling opportunities in the La Veleta district. Plus, take advantage of car hire services and a paid airport shuttle for a hassle-free stay.

Book now for an unforgettable experience at Hotel Boutique TerraNova in Tulum!

Important information:

Please note this property does not give invoices.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.3
Based on 277 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.91
M
Menno couple nl
10
Verwachtingen overtroffen
Pros:

Alles! Ontzettend aardige eigenaar en personeel, we hebben vele tips en aanraders gehad voor restaurant, activiteiten en bars. Kamer was prachtig ingericht, comfortabele bank en bed, alles was zeer schoon. De kamer was groot, wij hadden geen tijd om te zwemmen, maar het zwembad zag er aantrekkelijk uit. Het hotel ligt in de buurt van een food district met cuisines van over de hele wereld. Van luxe restaurants tot kleine lokale taquerias. Al met al 100% een aanrader!

Cons:

De wifi was niet altijd even snel.

2026-04-04 via Nuitee
H
Heike family_with_children de
10
Empfehlung für diejenigen, die nicht am Strand in einem der großen Komplexe wohnen wollen!
Pros:

Ein ganz besonderer Ort! Kleines Hotel mit Zimmern verteilt in einem Hof rund um einen kleinen Pool und vielen Pflanzen. Zimmer großzügig, wenn auch schlicht ausgestattet, sehr sauber. Personal herausragend, sehr individuelle Hilfe und Beratung. Das Viertel La Valeta um das Hotel herum: wie ein Startup, das ganz organisch wächst - einige wirklich gute Restaurants und Bars, Frühstückslocations. Viel netter als Downtown Tulum!

Cons:

gar nichts!

2026-04-03 via Nuitee
C
Celine couple fr
10
Parfait
Pros:

La chambre est très belle,le cadre de l’hôtel dans un cadre luxuriant est magnifique
L’emplacement permet de manger et de boire un coup à pied

Cons:

Rien

2026-04-03 via Nuitee
T
Theresa couple de
10
Pros:

Das Terra Nova ist eine wunderschöne Unterkunft in einem sehr schönen Viertel von Tulum. Leider waren wir beide krank (México Belly) während unserer Zeit dort und konnten nicht ganz so viel sehen wie wir wollten. Rafa hat uns viele Tipps gegeben und auch einen Arzt empfohlen. Wir konnten spontan auch eine Nacht verlängern um wieder gesund zu werden. Die Zimmer sind toll, die Anlage fantastisch & die Lage toll. Eine Nacht wurde im Nachbarhaus sehr laut Musik gespielt was wohl ungewöhnlich ist für das Viertel. Es wurde kommuniziert dass man versucht etwas dagegen zu tun nichts desto trotz war es bis ca 1 Uhr nachts extrem laut. Wir hätten uns über ein kleines Entgegenkommen oder eine Entschuldigung diesbezüglich sehr gefreut.

2026-04-02 via Nuitee
S
Sandra couple gb
8
2026-04-02 via Nuitee
H
Heather couple us
10
such a good choice. appreciate previous reviews in helping me make this choice
Pros:

I loved the location. wasnt sure what part of town to stay in and this was it! checked out a couple other places i had considered , and I def made the right choice. so walkable. coffee, food , drinks. the hotel is small, cute, clean, didnt want for anything. the hosts were so reachable and helpful. I liked that there was a place to lounge outside of the room and soak in the courtyard. my room was huge.

Cons:

nothing.
I would 100% stay here again.

2026-04-01 via Nuitee
H
Hagar couple il
10
Perfect stay and awesome people
Pros:

Our room, Rafa and Franco, the vibe, Rita the cat. Perfect sanctuary in tulum town. Highly recommend it.

2026-03-31 via Nuitee
R
Rodrigo couple fr
10
Parfaitement parfait !
Pros:

Petit coin de paradis à l’abris des regards, vous entrez dans un jardin tropical avec une piscine adorable. L’hôtel est désigné avec goût et tout est très confortable. Nous avons eu le droit à un surclassement dans un loft magnifique en mezzanine. Le personnel est adorable et offre volontiers ses conseils pour découvrir les alentours. Foncez ça vaut le coup !

Cons:

Rien à redire c’était parfait

2026-03-28 via Nuitee
I
Iris couple fr
7
2026-03-27 via Nuitee
W
william solo_traveller gb
10
2026-03-19 via Nuitee
S
Stefano solo_traveller it
10
Pros:

-La camera a due piani stupenda
-l’host Rafael disponibilissimo ci ha fornito moltissime informazioni per quanto riguarda spiagge, cenotes, attività, ristoranti
-il personale gentile e sempre disponibile
-il giardino intero della struttura

2026-03-17 via Nuitee
A
Alejandra solo_traveller es
10
Excelente opción en Tulum
Pros:

El lugar en sí,la ubicación muy cómoda y la amabilidad y disponibilidad del personal .
Muy recomendable

2026-03-17 via Nuitee
A
Amy solo_traveller ca
9
Beautiful spot and great location
Pros:

I loved the location. It also felt like we were in the jungle so beautiful in the hotel. The team was also super helpful giving recommendations and trying to make my stay as enjoyable as possible. Loved it there!

Cons:

Nothing it was a wonderful stay

2026-03-15 via Nuitee
S
Serdilan couple fr
10
Pros:

It's a hidden paradise in Tulum. Very calm, pretty and comfortable stay. Very convenient location in proximity to several cafes and restaurants. It's just like in the photos, even prettier. The staff is very kind and helpful, they are eager to provide the best recommendations possible. You will feel very taken care of. Overall, this hotel is top value for money. We had a rental car and parked right outside without issues. Very safe area.

2026-03-11 via Nuitee
L
Laurence couple re
10
Petit joyau à Tulum
Pros:

Le côté intimiste, l’accueil

Cons:

Ras

2026-03-11 via Nuitee
X
Xardiff solo_traveller pl
10
Lepszego noclegu w Tulum nie znajdziecie
Pros:

Kompletnie wszystko. Przepięknie, przestronne pokoje, szczególnie te piętrowe z antresolą. Baaaardzo czysto. Baaaardzo pomocna i przemiła obsługa oraz właściciel. Wejście do Hotelu przypomina wejście do tajemniczego ogrodu. Na miejscu dostępny czysty nieduży basen i bar. Tak naprawdę ocena powinna być 11/10. Polecamy dopłacić za pokoje z antresolą na pietrze, bo są naprawdę niesamowite i posiadają bardzo fajne patio z miejscem do siedzenia wśród zieleni, mają też najwięcej światła słonecznego.

Cons:

Nic, jeżeli byłaby możliwości serwowania śniadań, byłoby jeszcze lepiej.

2026-03-10 via Nuitee
R
Romain couple fr
10
Parfait endroit pour séjourner à Tulum
Pros:

La gentillesse du personnel avec les recommandations
La beauté du lieu
La piscine
Les chambres spacieuses

Cons:

Chambre un peu sombre

2026-03-09 via Nuitee
K
Kubra couple nl
10
2026-03-07 via Nuitee
P
Pierre solo_traveller fr
10
Pros:

I had a perfect stay at Terranova! Special thanks to Franco and Rafa for their kindness and for all their great recommendations. I would definitely come back. :)

2026-03-07 via Nuitee
S
Stephen solo_traveller es
10
2026-03-06 via Nuitee