Hotel Boutique TerraNova

Hotels
9.3 (277 reviews)
C/ 3 sur entre 6 sur y 8 sur, Mza 713 Lt 05 Fraccionamiento La Veleta , Tulum , mx

listing image 1
Show all photos
Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and spacious rooms
Cons:
Distance from beach
Some amenities could improve

Categories

Cleanliness
9.44
All reviews highlighted cleanliness positively.
Service
9.91
Consistently mentioned as friendly and helpful staff.
Location
9.45
Most reviews noted great location for exploration.
Room Quality
9.4
Rooms described as spacious and well-equipped.
Amenities
8.93
Basic amenities mentioned, potentially lacking some personal touches.
Value for Money
8.89
Most reviews suggest good value given location and services.
Food and Beverage
8.44
Mention of nearby breakfast options, but no specific hotel dining reviews.
Overall Experience
9.91
General sentiment reflects a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:52

Property Description

Luxurious Accommodation with Pool View
Indulge in a luxurious stay at Hotel Boutique TerraNova in Tulum, offering air-conditioned rooms with pool views, free WiFi, and a balcony for a relaxing garden view.

Outdoor Swimming Pool and Garden Terrace
Relax by the outdoor swimming pool or unwind in the garden terrace, perfect for enjoying the serene surroundings and soaking up the sun.

Convenient Amenities and Services
Enjoy free private parking, a bar, and cycling opportunities in the La Veleta district. Plus, take advantage of car hire services and a paid airport shuttle for a hassle-free stay.

Book now for an unforgettable experience at Hotel Boutique TerraNova in Tulum!

Important information:

Please note this property does not give invoices.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.3
Based on 277 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.91
W
william • solo_traveller • gb
10
2026-03-19 • via Nuitee
A
Alejandra • solo_traveller • es
10
Excelente opción en Tulum
Pros:

El lugar en sí,la ubicación muy cómoda y la amabilidad y disponibilidad del personal .
Muy recomendable

2026-03-17 • via Nuitee
S
Stefano • solo_traveller • it
10
Pros:

-La camera a due piani stupenda
-l’host Rafael disponibilissimo ci ha fornito moltissime informazioni per quanto riguarda spiagge, cenotes, attività, ristoranti
-il personale gentile e sempre disponibile
-il giardino intero della struttura

2026-03-17 • via Nuitee
A
Amy • solo_traveller • ca
9
Beautiful spot and great location
Pros:

I loved the location. It also felt like we were in the jungle so beautiful in the hotel. The team was also super helpful giving recommendations and trying to make my stay as enjoyable as possible. Loved it there!

Cons:

Nothing it was a wonderful stay

2026-03-15 • via Nuitee
L
Laurence • couple • re
10
Petit joyau à Tulum
Pros:

Le côté intimiste, l’accueil

Cons:

Ras

2026-03-11 • via Nuitee
S
Serdilan • couple • fr
10
Pros:

It's a hidden paradise in Tulum. Very calm, pretty and comfortable stay. Very convenient location in proximity to several cafes and restaurants. It's just like in the photos, even prettier. The staff is very kind and helpful, they are eager to provide the best recommendations possible. You will feel very taken care of. Overall, this hotel is top value for money. We had a rental car and parked right outside without issues. Very safe area.

2026-03-11 • via Nuitee
X
Xardiff • solo_traveller • pl
10
Lepszego noclegu w Tulum nie znajdziecie
Pros:

Kompletnie wszystko. Przepięknie, przestronne pokoje, szczególnie te piętrowe z antresolą. Baaaardzo czysto. Baaaardzo pomocna i przemiła obsługa oraz właściciel. Wejście do Hotelu przypomina wejście do tajemniczego ogrodu. Na miejscu dostępny czysty nieduży basen i bar. Tak naprawdę ocena powinna być 11/10. Polecamy dopłacić za pokoje z antresolą na pietrze, bo są naprawdę niesamowite i posiadają bardzo fajne patio z miejscem do siedzenia wśród zieleni, mają też najwięcej światła słonecznego.

Cons:

Nic, jeżeli byłaby możliwości serwowania śniadań, byłoby jeszcze lepiej.

2026-03-10 • via Nuitee
R
Romain • couple • fr
10
Parfait endroit pour séjourner à Tulum
Pros:

La gentillesse du personnel avec les recommandations
La beauté du lieu
La piscine
Les chambres spacieuses

Cons:

Chambre un peu sombre

2026-03-09 • via Nuitee
K
Kubra • couple • nl
10
2026-03-07 • via Nuitee
P
Pierre • solo_traveller • fr
10
Pros:

I had a perfect stay at Terranova! Special thanks to Franco and Rafa for their kindness and for all their great recommendations. I would definitely come back. :)

2026-03-07 • via Nuitee
S
Stephen • solo_traveller • es
10
2026-03-06 • via Nuitee
M
Maja • couple • se
8
Otroligt bra service & älskade all växtlighet! Väldigt fin stil!
Pros:

Servicen & poolområdet.

Cons:

Ni må sätta upp en helkropps spegel på rummet. 100% av alla kvinnor önskar det så det är ett hett tips.
Vi hade lite otur & hade inget varmvatten, men hoppas att det bara var just då.
Hade önskat et duschslang i duschen. Kvinnor vill inte alltid behöva blöta sitt hår ;)

2026-03-06 • via Nuitee
N
Nathalie • couple • at
10
Ruhige Oase
Pros:

Kleine, ruhige Oase mitten in Tulum La Veleta. Zimmer sind geräumig. Sehr freundliches und hilfsbereites Personal. Klimaanlage leise. Toller Pool.

2026-03-03 • via Nuitee
X
Xavier • couple • fr
9
Très agréable
Pros:

Nous avons été très bien accueilli par Rafa qui nous donne de très bons conseils. Rafa parle Français. Très jolie lieu, proche des bars et restaurants.

2026-03-03 • via Nuitee
R
Ravid • couple • us
1
Not recommend at all
Pros:

Nothing

2026-03-02 • via Nuitee
A
Anastasia • extended_group • us
9
Highly Recommend!
Pros:

The property felt very private, quiet, an serene. The rooms were well equipped and comfortable. Loved the swings by the pool. Rafa, the owner, is extremely helpful and personable!

Cons:

-

2026-03-01 • via Nuitee
J
José Antonio • solo_traveller • cl
10
Pros:

Calm and homey atmospjhere. Close to the best restaurants and coffees

2026-02-28 • via Nuitee
D
DiNunzio • solo_traveller • us
10
Beautiful and tranquil
Pros:

Room was very clean and comfortable. Rafa the manager was extremely helpful and friendly. The pool was beautiful. Swimming in it was like being in a cenote! The property is a beautiful lush garden. There are many restaurants a couple minutes walk away. Felt very safe walking around the neighborhood

2026-02-23 • via Nuitee
G
George • couple • gb
10
Pros:

Great location, very helpful staff, and wonderful hotel. Cannot recommend enough. Thank you Rafa and Leonardo!

2026-02-23 • via Nuitee
C
Christian • solo_traveller • de
10
Feeling you are „Home“
Pros:

Super Friendly Host
Close to down town

Cons:

Not really something about

2026-02-23 • via Nuitee