Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent cleanliness
Noise from neighbors
Value for money issues

Categories

Cleanliness
7.68
General sentiment noted cleanliness issues, with some reviews mentioning worn or dirty areas.
Service
9.15
Staff were described as very helpful, contributing positively to the overall experience.
Location
9.19
Multiple reviews highlighted the great location near the beach and nearby attractions.
Room Quality
7.94
Rooms generally comfortable, but some issues with noise and outdated furniture.
Amenities
8.17
Amenities like the spa pool and mini bar were positively received, but some were considered outdated.
Value for Money
7.13
Some reviews noted that the experience did not match the price paid, indicating less value.
Food and Beverage
8.68
Dining options received a positive mention from guests who enjoyed the meals.
Overall Experience
8.45
The experience was generally positive, though some specific complaints affected the perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:38

Property Description

Stylish Rooms with Spa Bath and Private Balcony

Enjoy luxurious accommodation at Nautilus overlooking Hawke’s Bay. Relax in stylish rooms equipped with a spa bath and a private balcony or patio, offering breathtaking views of the surroundings.

On-Site Restaurant and Free Wi-Fi

Indulge in exquisite dining at the Art Deco inspired Burtons Restaurant, serving modern New Zealand cuisine with European and Pacific Rim influences. Start your day with a delicious breakfast and unwind with a sumptuous dinner. Plus, stay connected with complimentary Wi-Fi throughout your stay.

Convenient Location and Tour Desk Services

Explore nearby attractions like Centennial Gardens and the National Aquarium of New Zealand, just a short walk away. Let our tour desk assist you in booking winery tours, trips to Gannet Beach, or exploring Napier Prison. Unwind in comfort and style at Nautilus Napier.

Book your stay at Nautilus today and experience the perfect blend of luxury and convenience.

Important information:

Please note that the reception closes at 21:00. If you expect to arrive outside reception opening hours, please inform The Nautilus Napier in advance, using the contact details found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 3% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1864 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.94
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 8.45
D
Daniella couple nz
9
Relaxing and restoring
Pros:

Great view, very comfortable, great service

2026-08-28 via Nuitee
G
Greening solo_traveller nz
1
Bad Experience at the Napier Nautilus scam out of bond
Pros:

The view

Cons:

A lot of things actually
The way the spa bath is built in the suite, it leaks when u have a spa... no matter what, it's ridiculous
The shatter from the bedroom to the lounge area
They are broken. They always come off the hinges when opening them up...
In regards to all of the above, whoever paids for a room in 210 at the Napier Nautilus, you will never get your nond back... and it's alot of money $ 309.00 your getting scam out of....

2026-08-28 via Nuitee
J
Joshua couple nz
9
A lovely, comfortable stay in a wonderful location
Pros:

The location was perfect and the amenities were lovely. The room was comfortable and the balcony view was spectacular. The staff accommodated our late check-in and check-out requests wonderfully. The aquarium and CBD were only a short walk away.

Cons:

The bed sheets and floor had a few stains in them. The fan in the bathroom didn't work and the spa bath was a tad finicky to get going.

2026-08-28 via Nuitee
R
Robinson couple nz
9
2026-08-24 via Nuitee
C
cam solo_traveller nz
10
2026-08-21 via Nuitee
A
Adam couple nz
3
Rude and ripped off
Pros:

I have stayed here in the past and it has been excelent but due to unforseen issues with staff this will be my last stay here, I booked online for an executive suite, I was told I had to pay extra for the spa, and other extras, this was not true and so the staff member would not give the room, we came to an agreement but she had removed the bar, the spa bath plug so it couldn't be used, I had paid for all.these extras so felt entiley ripped off upset and was not compensated after telling the staff the next day

Cons:

have stayed here in the past and it has been excelent but due to unforseen issues with staff this will be my last stay here, I booked online for an executive suite, I was told I had to pay extra for the spa, and other extras, this was not true and so the staff member would not give the room, we came to an agreement but she had removed the bar, the spa bath plug so it couldn't be used, I had paid for all.these extras so felt entiley ripped off upset and was not compensated after telling the staff the next day

2026-08-20 via Nuitee
K
Kim couple nz
7
2026-08-17 via Nuitee
M
Mary couple nz
9
2026-08-16 via Nuitee
M
Michael extended_group nz
7
2026-08-16 via Nuitee
C
Carl extended_group nz
8
2026-08-15 via Nuitee
R
Rob extended_group nz
10
2026-08-14 via Nuitee
S
Sheena solo_traveller nz
8
2026-08-12 via Nuitee
V
Vaughan couple nz
8
2026-08-11 via Nuitee
S
Stephen couple nz
7
I have stayed there before and had no hesitation in rebooking.
Pros:

Location of accommodation

Cons:

I parked in the car park provided. Was surprised to wake and find my vehicle (right side, nearest fence) covered in bird shit. I would suggest it not be used for parking. I did not take photos but have no doubt that owners are aware of this. There was an orange road cone in a car park outside my room. Perhaps that had been moved. Otherwise, no problems.

2026-08-10 via Nuitee
K
Kingsley solo_traveller nz
8
2026-08-09 via Nuitee
C
Carl solo_traveller nz
10
2026-08-09 via Nuitee
N
Nathan solo_traveller nz
8
2026-08-05 via Nuitee
K
Kirton solo_traveller nz
7
Good for central location
Pros:

Great location clean

Cons:

Some parts were a bit dated

2026-08-05 via Nuitee
M
Moav solo_traveller il
9
2026-08-04 via Nuitee
A
Amelia solo_traveller nz
6
Pros:

Good amount tea, coffee etc
Dark curtains kept light out
Shower pressure great

Cons:

Noise , not sure if cab do anything about this as on main rd but doors are double glaze?
I needed to be more clear yes stayed 2nights yes put sign up do not disturb but good stock of towels I needed to ask for. Maybe if room prepped before I arrive including another milk, tea towel but yeah will remember.

2026-08-03 via Nuitee