Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent cleanliness
Noise from neighbors
Value for money issues

Categories

Cleanliness
7.68
General sentiment noted cleanliness issues, with some reviews mentioning worn or dirty areas.
Service
9.15
Staff were described as very helpful, contributing positively to the overall experience.
Location
9.19
Multiple reviews highlighted the great location near the beach and nearby attractions.
Room Quality
7.94
Rooms generally comfortable, but some issues with noise and outdated furniture.
Amenities
8.17
Amenities like the spa pool and mini bar were positively received, but some were considered outdated.
Value for Money
7.13
Some reviews noted that the experience did not match the price paid, indicating less value.
Food and Beverage
8.68
Dining options received a positive mention from guests who enjoyed the meals.
Overall Experience
8.45
The experience was generally positive, though some specific complaints affected the perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:38

Property Description

Stylish Rooms with Spa Bath and Private Balcony

Enjoy luxurious accommodation at Nautilus overlooking Hawke’s Bay. Relax in stylish rooms equipped with a spa bath and a private balcony or patio, offering breathtaking views of the surroundings.

On-Site Restaurant and Free Wi-Fi

Indulge in exquisite dining at the Art Deco inspired Burtons Restaurant, serving modern New Zealand cuisine with European and Pacific Rim influences. Start your day with a delicious breakfast and unwind with a sumptuous dinner. Plus, stay connected with complimentary Wi-Fi throughout your stay.

Convenient Location and Tour Desk Services

Explore nearby attractions like Centennial Gardens and the National Aquarium of New Zealand, just a short walk away. Let our tour desk assist you in booking winery tours, trips to Gannet Beach, or exploring Napier Prison. Unwind in comfort and style at Nautilus Napier.

Book your stay at Nautilus today and experience the perfect blend of luxury and convenience.

Important information:


Please note that the reception closes at 21:00. If you expect to arrive outside reception opening hours, please inform The Nautilus Napier in advance, using the contact details found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 3% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1731 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.94
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 8.45
B
Benjamin • couple • nz
9
2026-03-26 • via Nuitee
M
MARY • solo_traveller • nz
5
Average
Pros:

The view

Cons:

I was surprised that this was a 5 start hotel, as I have stayed in many hotels and motels over my career and this was not up to the usual 5 star standard. The bathroom was a very sterile environment - minimal complimentary products, nowhere to place your toiletries and everything tiled. The bed sheets didn't quite fit the bed properly and I needed to be adjusted several times each night. I stayed for 3 nights.

2026-03-26 • via Nuitee
R
Roz • extended_group • nz
7
Great location
Pros:

Great location, friendly staff, room had everything we needed.

Cons:

Room was on bottom floor next to road so was was quite noisy at night with cars going past.

2026-03-26 • via Nuitee
B
Brenda • couple • nz
6
Pros:

Location

Cons:

Dated decor - room finishes were tired and getting old.

2026-03-25 • via Nuitee
B
Brian • couple • nz
6
2026-03-23 • via Nuitee
C
Carol Swart • couple • au
8
We enjoyed our two days in Napier and would stay at the Nautilus again.
Pros:

The room was comfortable and had an amazing view. The location was great and we enjoyed our stay there. Right across the road from the foreshore so you could walk along the walkways, through the parklands on the lawn or walk by the beach.

Cons:

The fact they could not guarantee breakfast.

2026-03-23 • via Nuitee
G
Gerry • couple • nz
10
2026-03-22 • via Nuitee
D
Damien • family_with_children • nz
10
2026-03-22 • via Nuitee
K
Kevin • solo_traveller • nz
8
2026-03-22 • via Nuitee
L
Livingstone • couple • nz
9
Pros:

The location was great

Cons:

N/A

2026-03-22 • via Nuitee
N
nicola • couple • nz
10
Pros:

Fabulous looking over the esplanade/ocean.
Everything was comfortable from the couch to the bed. Lovely spacious room . Mostly sound proof with a little traffic noise in the morning, but otherwise very quiet. We would definitely choose to stay again.

Cons:

Can't think of anything we didn't like.

2026-03-21 • via Nuitee
V
Valerie • couple • gb
8
2026-03-20 • via Nuitee
S
Scott • couple • us
2
Would not stay there again
Pros:

Relatively close to town

Cons:

Old beaten up facility. First floor faced busy loud road.

2026-03-19 • via Nuitee
M
Margaret • couple • nz
10
2026-03-18 • via Nuitee
E
Edwin • couple • nz
8
We will be Back
2026-03-18 • via Nuitee
K
Karen • couple • nz
8
2026-03-18 • via Nuitee
D
Dave • couple • gb
9
Great location very comfortable
Pros:

Location and week equipt

Cons:

Nothing

2026-03-18 • via Nuitee
P
Peter • couple • au
7
Pretty good
Pros:

Great location, view and spa bath. Nice balcony which we couldnt use due to wind

Cons:

It was a bit dated. But having said that, the 'art deco' platform lift was quite an experience

2026-03-17 • via Nuitee
D
Dean • couple • nz
9
Great weekend in Napier
Pros:

Location

Cons:

Initial check in

2026-03-16 • via Nuitee
M
Maria • couple • nz
8
The room was clean, bed comfortable, loved BIG TV, nice furnishings
Pros:

Location closest to Mclean Park. I liked the lift as it was on 3rd floor.

Cons:

Due to unexpected health issue I will ask for ground floor room next time.

2026-03-15 • via Nuitee