Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent cleanliness
Noise from neighbors
Value for money issues

Categories

Cleanliness
7.68
General sentiment noted cleanliness issues, with some reviews mentioning worn or dirty areas.
Service
9.15
Staff were described as very helpful, contributing positively to the overall experience.
Location
9.19
Multiple reviews highlighted the great location near the beach and nearby attractions.
Room Quality
7.94
Rooms generally comfortable, but some issues with noise and outdated furniture.
Amenities
8.17
Amenities like the spa pool and mini bar were positively received, but some were considered outdated.
Value for Money
7.13
Some reviews noted that the experience did not match the price paid, indicating less value.
Food and Beverage
8.68
Dining options received a positive mention from guests who enjoyed the meals.
Overall Experience
8.45
The experience was generally positive, though some specific complaints affected the perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:38

Property Description

Stylish Rooms with Spa Bath and Private Balcony

Enjoy luxurious accommodation at Nautilus overlooking Hawke’s Bay. Relax in stylish rooms equipped with a spa bath and a private balcony or patio, offering breathtaking views of the surroundings.

On-Site Restaurant and Free Wi-Fi

Indulge in exquisite dining at the Art Deco inspired Burtons Restaurant, serving modern New Zealand cuisine with European and Pacific Rim influences. Start your day with a delicious breakfast and unwind with a sumptuous dinner. Plus, stay connected with complimentary Wi-Fi throughout your stay.

Convenient Location and Tour Desk Services

Explore nearby attractions like Centennial Gardens and the National Aquarium of New Zealand, just a short walk away. Let our tour desk assist you in booking winery tours, trips to Gannet Beach, or exploring Napier Prison. Unwind in comfort and style at Nautilus Napier.

Book your stay at Nautilus today and experience the perfect blend of luxury and convenience.

Important information:


Please note that the reception closes at 21:00. If you expect to arrive outside reception opening hours, please inform The Nautilus Napier in advance, using the contact details found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 3% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1731 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.94
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 8.45
J
John solo_traveller nz
9
Pros:

Everything

2026-05-15 via Nuitee
K
Kelvin Haunui solo_traveller nz
7
2026-05-15 via Nuitee
M
Matthew extended_group nz
7
Pros:

The rooms were are very generous size and nice and clean, and good location

Cons:

Nothing everything was good

2026-05-15 via Nuitee
K
Keith couple nz
7
2026-05-15 via Nuitee
P
Pepetua solo_traveller nz
7
Pros:

Everything was good. The location, the room and the spa was nice and big. Beautiful

Cons:

It was a little bit expensive but we couldn't find another hotel that had everything that we need.

2026-05-14 via Nuitee
C
Curtis solo_traveller nz
10
Pros:

Everything , wonderful people

Cons:

Not being able to stay longer !

2026-05-12 via Nuitee
K
Karen family_with_children nz
9
Wish we stayed longer; location was great.
Pros:

Located at the edge of town with the Esplanade across the road; premise was quieter than most other🥰

Easy and lovely walk to town and shops; really happy with our choice of accommodation.

2026-05-11 via Nuitee
L
Lisa solo_traveller nz
8
Pros:

I loved the location,the room was a great size.

Cons:

The mattress on the bed was not very supportive, I think it would be time to replace with a better mattress. Definitely sunk in the middle.

2026-05-11 via Nuitee
M
McIntyre couple nz
7
Pros:

loved it that when we arrived we were told that they upgraded us to a room with a seas view - was lovely

Cons:

Hairdryer was broken - we left early so were unable to get another one before we left - we were contacted by phone from our message after we left - appreciated the call.

2026-05-10 via Nuitee
N
Nicki couple nz
9
always great
Pros:

motel location; room spaciousness and view are great

Cons:

car parking very tight

2026-05-10 via Nuitee
C
Carey couple nz
8
Ok place to stay
Pros:

Did not have breakfast.good location right by the beach

Cons:

More sky channels

2026-05-10 via Nuitee
D
David solo_traveller gb
8
Pros:

Close to town and eating options.

Cons:

Nothing

2026-05-09 via Nuitee
C
Curtis solo_traveller nz
10
2026-05-08 via Nuitee
N
Neil couple nz
8
Our stay was relaxing and easy and the staff very helpful.
Pros:

Location on the beachfront and close to the city centre was very good.
Was not the latest design but it was well maintained place

Cons:

Enormous spa bath………..it is just too much in a normal kind of room

2026-05-07 via Nuitee
D
Debra couple nz
7
Loved the spa.
Pros:

Great views and close to CBD etc

Cons:

Sofa bed was not at all comfortable.

But everything else was on point

2026-05-05 via Nuitee
P
Pepita couple au
8
2026-05-05 via Nuitee
W
Willow solo_traveller nz
7
2026-05-04 via Nuitee
T
Tricia couple nz
6
Pleasant stay and a bonus having kitchen facilities in tge room
Cons:

Less furniture to create more space. Had a room for two but there was x3 chairs and a three seater couch and two chairs

2026-05-04 via Nuitee
A
Abdul Rawoof couple nz
9
Value for money.
Pros:

Nice location.

Cons:

Reception staff should be more friendly. Smile is missing.

2026-05-02 via Nuitee
L
Lynn couple au
9
Great place to stay in Napier
Pros:

Excellent position to be able to go for walks

2026-04-30 via Nuitee