NEIZAN HOTEL

Hotels
7.2 (44 reviews)
44 7a Avenida Norte , Antigua Guatemala , gt

listing image 1
Show all photos

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Tour desk
Massage services
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great amenities
Cons:
Lack of private bathrooms
Inconvenient room arrangements
Expensive

Categories

Cleanliness
6.28
The hotel rooms do not have private bathrooms and have been described as uncomfortable.
Service
8.25
The staff were very friendly and attentive, frequently offering complimentary snacks and ensuring guest comfort.
Location
8.79
The hotel is in a great location, walking distance to everything needed.
Room Quality
5.74
The experience with room assignments was poor, leading to discomfort.
Amenities
7.77
The hotel has good amenities, such as great hot water.
Value for Money
7.23
There are mixed feelings on value; some find it expensive.
Food and Beverage
6.78
No specific mention of food quality, assuming standard quality for this hotel tier.
Overall Experience
6.75
Mixed experiences with rooms versus the friendly service available.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:42

Property Description

Luxurious Accommodation: Featuring 5-star accommodation with a terrace for stunning views and a restaurant for exquisite dining experiences.

Convenient Amenities: Enjoy a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property for a seamless stay.

Central Location: Located near popular attractions such as Santa Catalina Arch and within close proximity to Miraflores Museum, National Palace, and Popol Vuh Museum.

Book now for an unforgettable stay at NEIZAN HOTEL in Antigua Guatemala.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 44 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 5.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 6.75
R
Ramian • couple • fr
1
Bad experience 😪
Pros:

I dont usually write review for host3ls but feel I should warn others about my experience. The staff will pretend they don't have change so they can keep the extra money. They also charged more for coffee and smoothie than the price listed in the room. Because of this dishonest behavior I would not recommend this hotel.

Cons:

I dont usually write review for host3ls but feel I should warn others about my experience. The staff will pretend they don't have change so they can keep the extra money. They also charged more for coffee and smoothie than the price listed in the room. Because of this dishonest behavior I would not recommend this hotel.

2026-03-06 • via Nuitee
L
Liset Johana • extended_group • co
5
Aceptable, pueden mejorar.
Pros:

La ubicación, check-in flexible

Cons:

Limpieza y confort

2026-03-04 • via Nuitee
J
Juan • couple • us
2
2026-03-03 • via Nuitee
M
Munnesa • couple • us
1
2026-02-23 • via Nuitee
S
Silvia • couple • cr
2
Pros:

La ubicación excelente

Cons:

Faltaba más limpieza en el baño

2026-02-14 • via Nuitee
L
Louise • extended_group • us
9
Would recommend to people....
Pros:

Freindy

Cons:

friendly staff....and knowledgeable.... Reasonably quiet neighborhood...coffee descent...

2026-02-12 • via Nuitee
L
Lukas • solo_traveller • us
10
2026-02-08 • via Nuitee
H
Hernandez • couple • gt
10
2026-01-17 • via Nuitee
J
JAZMIN • couple • cr
9
Pros:

Buena ubicación

2026-01-06 • via Nuitee
J
Javier Alexis • couple • sv
7
Un lugar tranquilo, limpio para pasar la noche
Pros:

Muy buena ubicación, personal amable, ambiente tranquilo y limpio

Cons:

No parqueo y baños compartidos

2026-01-04 • via Nuitee
V
Vasquez • couple • gt
9
Pros:

Muy buen desayuno, personal super agradable; muy recomendado!!!

2026-01-02 • via Nuitee
O
Orozco Blanco • couple • cr
8
2025-12-31 • via Nuitee
A
Aguilar • solo_traveller • sv
7
2025-12-07 • via Nuitee
A
Alfaro • couple • gt
3
Personal muy amable pero el hotel no es agradable
Cons:

Las habitaciones no tienen baño privado.
Tenían una habitación con cama matrimonial y me dieron una con 2 camas imperiales,muy incómodas.
Y no ocuparon la habitación de cama matrimonial

2025-11-28 • via Nuitee
M
Melvin • extended_group • bz
5
2025-11-26 • via Nuitee
E
ERICK • couple • sv
7
2025-11-24 • via Nuitee
J
Jose Ademar • family_with_children • gt
10
2025-10-21 • via Nuitee
A
Anyely • couple • co
10
2025-09-30 • via Nuitee
C
Connor • solo_traveller • us
7
Pros:

Good location, friendly staff.

Cons:

Expensive.

2025-09-03 • via Nuitee
M
Mateo • extended_group • gt
9
Buena relación calidad precio
Pros:

El personal es muy amable y atento.

2025-08-24 • via Nuitee