CGRSA Apartments Sandton

Hotels
7.6 (163 reviews)
15 West Road South morningside , Johannesburg , za

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Dirty facilities
Service inconsistency
Missing basic amenities

Categories

Cleanliness
5.9
Multiple reviews mentioned dirty carpets, stained towels, and dirty bed sheets.
Service
7.9
Some reviews stated staff were helpful, though others indicated disinterest.
Location
8.9
Repeatedly praised for its convenient location in proximity to attractions.
Room Quality
7.4
While rooms were overall clean, reports of switched rooms and cold temperatures impacted the score.
Amenities
6.9
Guests suggested more amenities like ironing boards and adapters, indicating areas for improvement.
Value for Money
7.9
General consensus indicated it offered good value, but cleanliness issues affected perception.
Food and Beverage
8.4
Breakfast was positively mentioned as great, contributing to a high score.
Overall Experience
7.5
Mixed feelings due to cleanliness issues and service gaps, balanced by good location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:10

Property Description

Prime Location in Sandton
Luxurious Accommodation
Convenient Amenities

Experience luxury at CGRSA Apartments Sandton, located just 2.5 km from Gautrain Sandton Station. Indulge in our spacious rooms with modern amenities like flat-screen TVs and fully equipped kitchens. Relax by the outdoor pool or savor a delicious meal at our on-site restaurant. Take advantage of free WiFi and parking, as well as a helpful concierge service. With Sandton City Mall just 3.2 km away, and Lanseria International Airport a short drive, our hotel is the perfect choice for both business and leisure travelers. Book your stay now and make unforgettable memories at CGRSA Apartments Sandton.

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 163 reviews
Cleanliness: 5.9
Service: 7.9
Location: 8.9
Room Quality: 7.4
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 7.5
L
Lethabo couple za
10
Good
Pros:

Views

Cons:

Cleaners

2026-01-11 via Nuitee
A
Anayo extended_group gb
1
I would recommend the location but not this apartment.
Pros:

The location

Cons:

The apartment was very hot with no air con. The fans provided did not work at the sheets and pillows in rooms were dirty with dirty mops and sheets just left in one of the bedroom wardrobes. Also the bedroom doors were cracked and also the side table near the sofa with chips all on the paint. Compared to the other apartments my friends had this was the lowest quality by far!!!.

2026-01-06 via Nuitee
M
Mbali extended_group za
3
Worst host experience day before XMAS
Pros:

I will definitely be staying in other units again in Masingita as this was not my first stay there , but I will be sure to never book with CGRSA hosts again. They put us in a filthy unit much lower than what we had paid for.

Cons:

We booked and paid for the balcony unit however the host called less than 24hrs rudely requesting us to cancel the booking as the unit we paid for was not available. Bearing in mind that flights and payments were already prearranged, we were not in a position to pay for another property let alone find an available accommodation in less than 24hours on Christmas Eve. The host Balalwa/ Miranda was extremely rude and blatantly said we should not be a pain in her ass she did not need our money.

2026-01-06 via Nuitee
M
Mwewa family_with_children zm
8
2026-01-05 via Nuitee
J
Jason extended_group za
1
2025-12-22 via Nuitee
A
Andre couple gb
8
2025-12-16 via Nuitee
J
Jaye couple za
6
Cons:

No tissues

2025-12-09 via Nuitee
H
Hlelile family_with_children sz
10
Pros:

Cleanliness, location & set-up

Cons:

Nothing

2025-12-08 via Nuitee
L
Lekota extended_group za
10
2025-11-27 via Nuitee
N
Nadia family_with_children za
1
The beds weren’t made. Furniture and carpest stained. Appliances dirty. Place smelled stuffy. Floors sticky. Doors floor
2025-11-20 via Nuitee
M
Mavis couple bw
5
Pros:

Location of the place and the apartment complex

Cons:

The carpet was not clean
The couch didn’t look clean and had stains
The towels had stains on them
The curtain was failing or not fully fitted which made it difficult to close fully

2025-11-01 via Nuitee
T
Terrence solo_traveller gb
1
Terrible, avoid it if you can
Pros:

Secure

Cons:

Brocken appliances, cabinets, wet sheets and towels

2025-10-27 via Nuitee
I
ilke family_with_children za
10
2025-10-25 via Nuitee
I
ilke family_with_children za
10
Pros:

Very comfortable

2025-10-25 via Nuitee
V
Virgilio couple za
3
Should have stayed in a hotel
Pros:

The room we booked was switched at the last minute.

Cons:

There was no soap in any of the bathrooms. Staff were disinterested and referred us to the booking agent, who we could not get hold of.

2025-09-30 via Nuitee
N
NthabiT family_with_children za
10
2025-09-08 via Nuitee
B
Bokamoso extended_group za
10
Pros:

The property was clean and well kept, the staff were very helpful and kind

2025-08-14 via Nuitee
M
Mantwa extended_group za
1
It was not a pleasant stay at all
Pros:

The breakfast was great , and the building overall was perfect ,

Cons:

The staff didn't look like they were expecting us , everyone looked confused ,
We had to wait for the keys for some time , where i was made to wait for the uber outside in the cold
It looks like the host didn't care

2025-08-11 via Nuitee
N
Nichol extended_group gb
10
Absolutely great.
Pros:

Location, size, the views

Cons:

N/A

2025-08-08 via Nuitee
S
Salim extended_group tz
7
2025-08-05 via Nuitee