Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Safety deposit box
Bar
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice breakfast
Cons:
Poor cleanliness
Bad room conditions
Lack of amenities

Categories

Cleanliness
5.89
Multiple reviews pointed to dirty rooms and neglected maintenance.
Service
8.86
Some reviews mentioned good service, but also noted a lack of responsiveness.
Location
9.9
Several reviews praised the hotel's favorable location.
Room Quality
5.85
Negative comments on room conditions, small size, and inadequate amenities.
Amenities
6.88
Amenities are mentioned as lacking, especially bath products and upkeep.
Value for Money
6.84
Guests feel the hotel does not provide good value given the condition and service.
Food and Beverage
7.89
Breakfast received some praise, but overall offerings could be better.
Overall Experience
7.86
Mixed experiences; some positive aspects offset by serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Luxurious Accommodation

Indulge in comfort at Heleni Hotel with air-conditioned rooms and flat-screen TVs in every room. Enjoy a cozy stay with complimentary WiFi and a kettle for your convenience.

Convenient Location

Located in the heart of Jerusalem City Centre, Heleni Hotel is just a stone's throw away from iconic landmarks like Dome of the Rock, Western Wall, and Church of All Nations. Explore the city with ease from our central location.

Relaxing Atmosphere

Unwind after a day of sightseeing at our on-site bar, the perfect place to sip on your favorite drink and mingle with other guests. Experience warm hospitality and a relaxing ambiance throughout your stay.

Book now for an unforgettable stay at Heleni Hotel in Jerusalem!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 271 reviews
Cleanliness: 5.89
Service: 8.86
Location: 9.9
Room Quality: 5.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Miriam โ€ข solo_traveller โ€ข us
5
2026-08-11 โ€ข via Nuitee
A
anna โ€ข couple โ€ข il
8
2026-07-23 โ€ข via Nuitee
N
Naama โ€ข solo_traveller โ€ข il
9
ืื—ืœื” ืžืงื•ื!
Pros:

ื ื”ื ื™ื ื• ืžืื“ ืžื”ืžื™ืงื•ื, ื”ื™ื—ืก ื•ื”ื ื™ืงื™ื•ืŸ.

2026-07-15 โ€ข via Nuitee
A
Alexei Gurevich โ€ข solo_traveller โ€ข il
9
2026-07-14 โ€ข via Nuitee
O
Odelloosh Sh โ€ข solo_traveller โ€ข il
8
Pros:

ืื”ื‘ื ื• ืืช ื”ืื•ื•ื™ืจื” ื”ื›ืœืœื™ืช. ื”ื™ืชื” ืฉื‘ืช ืจื’ื•ืขื” ื•ื ืขื™ืžื”. ื”ืžื™ืงื•ื ืžืขื•ืœื”! 15 ื“ืง' ื”ืœื™ื›ื” ืžื”ื›ื•ืชืœ. ืฉื–ื• ื”ื™ืชื” ื”ืžื˜ืจื” ืฉืœื ื•. ื‘ื™ื—ืก ืœืžืœื•ื ื•ืช ื‘ืกื‘ื™ื‘ื” ื”ืžืœื•ืŸ ื‘ื—ืฆื™ ื•ืจื‘ืข ืžื—ื™ืจ ืœืœื™ืœื”, ืžื” ืฉืืคืฉืจ ืœื ื• ืœืงื—ืช ืฉืชื™ ืœื™ืœื•ืช.
ื‘ื ื•ืกืฃ, ืžืฉื•ื ืฉืจืื™ืชื™ ืชื’ื•ื‘ื•ืช ืคื—ื•ืช, ื‘ื™ืงืฉืชื™ ืžืจืืฉ ืฉื”ืžืฆืขื™ื ื™ื”ื™ื• ื ืงื™ื™ื ื•ื›ืŸ ืฉืจื•ืชื™ื ื•ืžืงืœื—ืช ื•ืื›ืŸ ื›ืš ื”ื™ื”. ื ืงื™ ื•ืžืื•ืจื’ืŸ ื”ื™ื˜ื‘. ื™ืฉื ื ื—ื“ืจื™ื ื™ืงืจื™ื ื™ื•ืชืจ ืืš ืžืฉืชืœื ืœืงื—ืช ืื•ืชื, ืžืฉื•ื ืฉืœื ื• ื”ื™ื” ืžืขื˜ ื—ื ื•ืง ื‘ื’ืœืœ ื—ืœื•ื ื•ืช ืงื˜ื ื™ื ื‘ืžื™ื•ื—ื“ ืฉื™ืฉ ื‘ื—ื“ืจ. ื™ืฉ ืžื–ื’ืŸ ื›ืžื•ื‘ืŸ. ืืš ื™ืฉ ืงื•ืžื” ืขืœื™ื•ื ื” ืขื ื—ืœื•ื ื•ืช ื’ื“ื•ืœื™ื ืฉืฆื•ืคื™ื ืœืžื•ื–ื™ืื•ืŸ ืืกื™ืจื™ ื”ืžื—ืชืจื•ืช ื•ืœืื•ื ื™ื‘ืจืกื™ื˜ืช ื‘ืฆืœืืœ;) ื™ืฉ ื›ื‘ื™ืฉ ืฆืžื•ื“ ืœืžื™ ืฉื”ืขื ื™ื™ืŸ ืžืคืจื™ืข.. ืื‘ืœ ืฉื•ื‘, ื™ืฉ ืชืžื•ืจื” ืœืžื—ื™ืจ. ื›ื™ ืชื‘ื“ืงื• ืืช ืžื—ื™ืจื™ ื”ื“ื™ืจื•ืช ื‘ืžืจื›ื– ื”ืขื™ืจ ื•ื”ืขื™ืจ ื”ืขืชื™ืงื” ื•ืชื‘ื™ื ื• ืœื‘ื“ ืืช ื”ื“ื™ืœ. ื‘ื”ืฆืœื—ื”:)

Cons:

ื™ื—ืกื™ืช ืœืžื—ื™ืจ ืกื‘ื‘ื”:)

2026-07-14 โ€ข via Nuitee
D
Du Preez โ€ข solo_traveller โ€ข za
10
Pros:

It was in a quiet neighborhood. It is central to the bus station and tram. There is numerous coffee shops, shopping areas and supermarkets in close proximity. Heleni also has its own coffee bar.

2026-06-26 โ€ข via Nuitee
ื’ืจืฉื•ื โ€ข solo_traveller โ€ข il
8
2026-06-25 โ€ข via Nuitee
ื ื˜ืข โ€ข solo_traveller โ€ข il
8
Pros:

ืžืœื•ืŸ ืžืฆื•ื™ืŸ ืœื”ืขื‘ื™ืจ ืœื™ืœื” ื‘ื™ืจื•ืฉืœื™ื ื•ืœื‘ืœื•ืช ื‘ืกื‘ื™ื‘ืชื•. ืžืกื‘ื™ื‘ื• ืฉืคืข ืฉืœ ืžื‘ืขื’ื•ืช ื•ืžืงื•ืžื•ืฆ ื—ื‘ืงืจ ืงืจื•ื‘ ืžืื•ื“ ืœืขื™ืจ ื”ืขืชื™ืงื”

2026-06-05 โ€ข via Nuitee
H
Hed โ€ข solo_traveller โ€ข il
8
2026-05-29 โ€ข via Nuitee
R
Raphael โ€ข couple โ€ข ch
5
Pros:

Die Lage ist sehr gut und das Personal ist sehr freundlich.

Cons:

Die Toilette war bei Ankunft nicht geputzt. Das Problem wurde jedoch rasch durch das Personal behoben. Die Zimmer sind nicht mal ansatzweise so schรถn, wie auf den Bildern. Preis-/Leistungsverhรคltnis eher schlecht.

2026-05-21 โ€ข via Nuitee
S
sergei โ€ข solo_traveller โ€ข il
1
Pros:

The location is very good

Cons:

The rooms look like they've never been cleaned, food crumbs on the sheets, hairs in the shower, shocking.

2026-05-18 โ€ข via Nuitee
S
STAV โ€ข couple โ€ข il
10
ืื—ืœื” ืžืœื•ืŸ, ื ืขื™ื ื•ืฉืงื˜. ืžื™ืงื•ื ืžื•ืฉืœื. ืžืžืœื™ืฅ.
2026-05-05 โ€ข via Nuitee
M
Merav โ€ข extended_group โ€ข il
5
ื”ืžื—ื™ืจ ืื•ืžื ื ื“ื™ ื ืžื•ืš ืื‘ืœ ืœื ืฉื•ื•ื” ืื™ืŸ ืชืžื•ืจื”
Pros:

ืžื™ืงื•ื ืžืฆื•ื™ื™ืŸ

Cons:

ื ื™ืงื™ื•ืŸ ืœื•ืงื” ื‘ื—ืกืจ, ืžื–ืจื ื™ื ื ื—ื•ืชื™ื ืกื“ื™ื ื™ื ืฉืื™ ืืคืฉืจ ืœืงืจื•ื ืœื”ื ืžืฆืขื™ื, ื—ืœืง ืžื”ื—ื“ืจื™ื ืขื ืจื™ื— ื˜ื—ื‘/ื‘ื™ื•ื‘, ืื™ืŸ ื˜ื•ืืœื˜ื™ืงื” ื‘ืžื™ื ื™ืžื•ื, ืœื›ืœื•ืš ื•ืื‘ืง

2026-04-17 โ€ข via Nuitee
ืื•ืคื™ืจื” ื”ืœื•ื™ โ€ข solo_traveller โ€ข il
8
2026-04-15 โ€ข via Nuitee
ืื™ืจื ื” โ€ข solo_traveller โ€ข il
9
2026-04-14 โ€ข via Nuitee
A
Amir โ€ข solo_traveller โ€ข il
6
2026-04-01 โ€ข via Nuitee
ื ืชืœื™ โ€ข couple โ€ข il
3
2026-03-21 โ€ข via Nuitee
ืงื•ืจื โ€ข couple โ€ข th
10
Pros:

ืžืงื•ื ืฉืงื˜ ืขื ืื•ื•ื™ืจื” ื˜ื•ื‘ื”.
ืžื™ืงื•ื ืžื•ืฉืœื, ืงืจื•ื‘ ืœื”ื›ืœ ื‘ืžืจื—ืง ื”ืœื™ื›ื”.

2026-02-23 โ€ข via Nuitee
S
Shaul Haik โ€ข couple โ€ข il
5
Pros:

ืžื™ืงื•ื ืžืฆื•ื™ื™ืŸ ืงืจื•ื‘ ืœืจื—ื•ื‘ ื™ืคื• ื•ืœืขื™ืจ ื”ืขืชื™ืงื”

Cons:

ืื™ืŸ ื—ื ื™ื” ืงื•ืจื‘ื” ื•ืงืฉื” ืœืคืจื•ืง ืืช ื”ืžื–ื•ื•ื“ื•ืช.

2026-02-10 โ€ข via Nuitee
Y
Yifat โ€ข couple โ€ข il
1
Pros:

ื›ืœื•ื ืœืžืขื˜ ื”ืžื™ืงื•ื

Cons:

ืžืงืœื—ืช ืื™ื•ืžื” ืžืŸืฆืคืช. ืื™ืŸ ืืฃ ืื—ื“ ื‘ืงื‘ืœื” ืœืชืช ืžืขื ื” ื‘ืžืฉืš ืฉืขื•ืช. ื“ืœืช ื”ื—ื“ืจ ืœื ื ื ืขืœื”. ื—ืชื›ื ื• ืœื™ืฉื•ืŸ ื‘ื‘ื™ืช.

2026-01-31 โ€ข via Nuitee