Senkei Plaza

Hotels
7.8 (685 reviews)
Yumoto 592 , Hakone , jp

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Concierge service
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Beautiful onsen
Cons:
Needs renovation
Poor breakfast options
Uncomfortable beds

Categories

Cleanliness
6.8
The property is worn out and difficult to keep decently clean.
Service
8.8
Standard quality for this hotel tier.
Location
8.8
Good location; centrally located in Hakone, close to station.
Room Quality
7.3
Rooms were a good size, but bedding quality was poor and some rooms need renovation.
Amenities
8.3
Onsen facilities are enjoyable and well-received by guests.
Value for Money
7.8
Reasonable pricing, but issues with room comfort and amenities.
Food and Beverage
6.8
Limited breakfast options with poor variety for vegetarians.
Overall Experience
7.8
Enjoyable stay but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Luxurious Hot Spring Experience

Indulge in a relaxing stay at Senkei Plaza, nestled in the heart of Hakone Yumoto Onsen district. Unwind in the rejuvenating hot spring bath available for all guests, offering a truly authentic Japanese experience.

Multilingual Assistance and 24-Hour Service

Feel at ease with our dedicated staff fluent in English, Japanese, Vietnamese, and Chinese, available round the clock at the front desk to cater to all your needs and ensure a seamless stay.

Convenient Amenities and Nearby Attractions

Enjoy modern comforts in our well-equipped rooms featuring air conditioning, TVs, and private bathrooms. With Hakone-Yumoto Station nearby and attractions like Hakone Open-Air Museum within reach, Senkei Plaza offers both convenience and leisure.

Book now for a memorable stay at Senkei Plaza, where comfort and relaxation await you.

Important information:

The property has 4 floors in a building with no elevator.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 685 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 7.8
A
Akitsugu • extended_group • jp
6
普通
Pros:

こたつがある。
和室があるのが良い。
楽で落ち着く

Cons:

ベッドサイドなど隠れた箇所が汚い。
玉電がない為、子供が怖がる。
防音強化願います。

2026-03-28 • via Nuitee
Y
YOSHIKI • couple • jp
10
最高
Pros:

•施設自体が古いため壁紙の染みが見受けられたものの、それ以外の箇所は清掃が行き届いており清潔に保たれていたため綺麗な部屋だと感じた
•浴場も大浴場も言うだけあり広く、快適に過ごすことができた
•生憎の雨天で利用を断念したが、露天風呂が大浴場とはまた別の場所にある

Cons:

•客室がある建物にはエレベーターが無いため、高齢の方や脚の不自由な方は移動が大変かもしれない
•建物自体が古いこともあってか、客室内の壁紙に染みなどが見受けられた

2026-03-28 • via Nuitee
A
AdnilC • couple • si
10
Great stay in Hakoneq
Pros:

We got a surprise upgrade to a wonderful, very spacious room, I especially loved the heated space under the bed. We loved the onsen.

2026-03-28 • via Nuitee
E
Eliane • couple • fr
10
2026-03-28 • via Nuitee
S
Susette • family_with_children • au
9
Pros:

Onsen

2026-03-27 • via Nuitee
L
Lambert • couple • au
6
2026-03-26 • via Nuitee
K
Kunimatsu • couple • jp
8
2026-03-24 • via Nuitee
S
Strausser • couple • jp
8
2026-03-23 • via Nuitee
V
Victoria • couple • nz
7
Pros:

How quite the area was. Walking distance to the main little town. View from our room was lovely.

Cons:

The shower in our room wasn't the best. Bed was really firm and no elevator.

2026-03-22 • via Nuitee
M
Masaomi • solo_traveller • jp
1
もう行かない
Pros:

なし

Cons:

とりあえず最悪でした

2026-03-21 • via Nuitee
D
DAVID • couple • es
5
Muy muy caro para lo que es
Pros:

El desayuno estaba muy bien, sorpresa grata. El Onsen también estaba bien.

Cons:

Tienen varios edificios por lo que no se si en todos es igual, pero en nuestro caso la habitación mucho peor de lo que se veía en las fotos, sin ascensor. Y el Onsen para el caso de las mujeres tiene un horario muy limitado

2026-03-21 • via Nuitee
F
FeiChing • family_with_children • my
8
舒服
Pros:

三人间足够宽敞，
工作人员和蔼可亲

2026-03-21 • via Nuitee
M
Masaomi • solo_traveller • jp
1
最悪
Pros:

なし

Cons:

古いし夜中にうるさい客がいました

2026-03-21 • via Nuitee
E
Ellen • couple • us
8
2026-03-17 • via Nuitee
D
Dario Leonardo • family_with_children • ar
10
2026-03-17 • via Nuitee
菊地 • couple • jp
10
2026-03-14 • via Nuitee
P
prudent • solo_traveller • nz
8
Pros:

onsen

Cons:

no elevator

2026-03-13 • via Nuitee
R
Rachel • solo_traveller • us
10
2026-03-09 • via Nuitee
L
Laura • couple • ar
10
Super el Onse del lugar !!
Pros:

Muy buena recepción. Hermoso lugar y cómodo

Cons:

.

2026-03-07 • via Nuitee
武笠 • couple • jp
10
2026-03-03 • via Nuitee