Hotel Madrid Guadalajara

Hotels
5.4 (16 reviews)
Calle 20 de Noviembre , Guadalajara , mx

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Fire extinguishers
Invoice provided
Smoke alarms
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
No positive aspects mentioned
Cons:
Assault incident reported

Categories

Cleanliness
1
The cleanliness rating is extremely low due to a major incident reported by one guest.
Service
1
Service rating is very low as reported by the guest who experienced an unfortunate incident.
Location
1
The location rating is severely impacted by the negative experience shared by one guest.
Room Quality
1
Room quality was not mentioned in the review but given the reported incident, it is safe to assume it was impacted negatively.
Amenities
1
No specific mention of amenities in the review; hence, the rating is affected by the reported incident.
Value for Money
1
Value for money is rated very low due to the reported incident.
Food and Beverage
1
No specific mention of food and beverage in the review; hence, the rating is affected by the reported incident.
Overall Experience
1
The overall experience rating is heavily impacted by the negative incident shared in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:45

Property Description

Convenient Location
Located in the heart of Guadalajara, Hotel Madrid is close to major attractions like Cabanas Cultural Institute and Guadalajara Cathedral.

Comfortable Accommodation
Enjoy a comfortable stay in our rooms equipped with private bathrooms, free toiletries, and cozy bed linen for a restful night.

Helpful Reception
Our reception staff is ready to assist with any inquiries and provide valuable information to ensure a seamless travel experience.

Book your stay at Hotel Madrid Guadalajara now to experience convenience and comfort in the vibrant city of Guadalajara.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.4
Based on 16 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Plascencia couple mx
7
2026-02-11 via Nuitee
E
Eya solo_traveller mx
6
2026-02-09 via Nuitee
O
Omar Giovani solo_traveller mx
6
2025-09-30 via Nuitee
V
VILLALVAZO extended_group mx
5
Pros:

Precio,lugar, ubicación

Cons:

Elevador,ruido,luces

2025-09-09 via Nuitee
J
JEP couple mx
10
2025-08-01 via Nuitee
E
Elías Daniel couple mx
8
2025-08-01 via Nuitee
A
Aldo solo_traveller mx
10
2025-07-31 via Nuitee
V
vargas family_with_children mx
4
Mal servicio por parte de las recepcionistas jovenes
Cons:

El personal de recepción muy mal encarada muchachas jóvenes a desepcion de una señora amable cobija con olor a grasa

2025-07-28 via Nuitee
A
Ayala couple mx
1
Pros:

Nothing

Cons:

I was assaulted and would like a refund

2025-07-24 via Nuitee
K
Kanwarpal solo traveller ca
1
Bad
2025-07-12 via Nuitee
M
Miguel solo traveller us
10
Exceptional
2025-06-30 via Nuitee
C
Cinthya solo traveller mx
10
Exceptional
2025-06-13 via Nuitee
D
Del review category business travellers us
5
Passable
2024-08-27 via Nuitee
D
Del solo traveller us
1
Regret staying here
Pros:

Nothing at all over priced i was charged more than what was said on booking.com! Room was very cheap and sheets were dirty. Room was hot af no AC. Staff was rude af

2024-07-31 via Nuitee
S
Schiavon review category business travellers mx
3
Poor
2024-07-26 via Nuitee
P
Petra solo traveller de
7
Great value for the money!
Pros:

I booked Hotel Madrid just for 1 night to be close to Central Vieja Bus Terminal to continue to Ajijic the next day.
I had a room with a comfortable bed and a private bathroom, all you need for a short stay.
Very close to the hotel you’ll find restaurants, shops and a grocery store, all in walking distance.

Cons:

The only bad thing was that Mexico had extremely high temperatures that time and because of this it was extremely hot in the room and the fan wasn’t enough to cool it down in anyway.
Next time I’ll book a room with AC even I don’t like to use it in general!

2024-07-13 via Nuitee
S
Salazar young couple pe
2
Never going back
Cons:

You have to go to the hall to get bad internet connection. A place for drug and prostitution

2024-04-20 via Nuitee
G
Gopi young couple ca
4
Disappointing
Pros:

Economic. For a single stay only recommended.

Cons:

The area and facility were average.
Recommended only for short stays.

2024-03-29 via Nuitee