Amazon Hotel - Free Massage

Hotels
7.6 (1851 reviews)
39 Khatai Ave , Baku , az

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean staff
Good location
Cons:
Dirty rooms
Lack of amenities

Categories

Cleanliness
5.81
Multiple reviews mentioned dirty conditions, with specific examples of unclean rooms and facilities.
Service
9.78
Positive mentions of staff professionalism and helpfulness in resolving issues.
Location
8.82
General positive sentiment regarding the location being good.
Room Quality
6.77
Some rooms were described as spacious, but numerous complaints about poor conditions.
Amenities
6.3
Lack of basic amenities like TV and low-quality breakfast impacted sentiment.
Value for Money
8.76
Overall perceived as good value compared to other hotels despite some issues.
Food and Beverage
6.31
Negative feedback on breakfast quality and general dining experience.
Overall Experience
8.28
Mixed feelings from guests with some positive experiences overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

City Views and Modern Amenities
Enjoy stunning city views from your room at Amazon Hotel, equipped with all modern amenities including air conditioning, flat-screen TV, and free WiFi.

Fitness Centre and Restaurant
Stay in shape at the on-site fitness centre and indulge in delicious meals at the hotel's restaurant during your stay in Baku.

Multilingual Staff and 24/7 Reception
Rest assured with our multilingual staff fluent in Azerbaijani, English, Russian, and Turkish, providing guidance and assistance round the clock.

Ready to experience the charm of Baku at Amazon Hotel? Book your stay now and make unforgettable memories!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1851 reviews
Cleanliness: 5.81
Service: 9.78
Location: 8.82
Room Quality: 6.77
Amenities: 6.3
Value for Money: 8.76
Food and Beverage: 6.31
Overall Experience: 8.28
K
Kami Jutt • solo_traveller • az
5
2026-05-09 • via Nuitee
K
Kami Jutt • solo_traveller • az
5
2026-05-09 • via Nuitee
F
Filip Mihaylov • solo_traveller • tr
1
2026-05-09 • via Nuitee
I
Ismoilov • couple • uz
1
2026-05-08 • via Nuitee
F
Fazil • couple • az
10
2026-05-05 • via Nuitee
M
Mommin • solo_traveller • gb
1
AVOID
Pros:

nothing to like

Cons:

everything to avoid

2026-05-05 • via Nuitee
M
Mommin • solo_traveller • gb
1
avoid at all costs
Pros:

extremely bad condition of the property, nothing to like.

Cons:

outside doors didn’t lock, broken down things, staff telling us everything is okay when it wasn’t. paid for 4 nights and checked out after 5 hours.

2026-05-05 • via Nuitee
F
Fikrat • solo_traveller • az
6
2026-05-05 • via Nuitee
Ильяков • solo_traveller • kz
3
Cons:

Телефон не работал. Басаейн был закрыт. На массаж попасть не смог (массажист заболел), помещения требуют ремонта

2026-05-04 • via Nuitee
I
Iryna • solo_traveller • ua
9
Pros:

Понравилось всё!

Cons:

Единственный минус,не работал бассейн и не попала на массаж))

2026-05-03 • via Nuitee
D
Dolg • solo_traveller • az
9
2026-05-03 • via Nuitee
E
Elmar • couple • az
10
Pros:

Все было прекрасно, спасибо команде отеля

2026-05-03 • via Nuitee
M
Muhammad Ali • couple • tr
10
Pros:

Best

Cons:

Best

2026-05-02 • via Nuitee
N
Nawaf Ahmed • couple • pk
8
The stay was great. Staff is welcoming
Pros:

The location was great.

Cons:

The pool was not working because of the weather.

2026-05-02 • via Nuitee
S
SMCLK • solo_traveller • tr
2
Pros:

Konumu

Cons:

Hizmet, kahvaltı, servis

2026-05-01 • via Nuitee
F
Fakhraddin • solo_traveller • az
1
2026-04-30 • via Nuitee
R
Roman • solo_traveller • kz
3
2026-04-30 • via Nuitee
Z
Zeynep Ceren • extended_group • tr
8
2026-04-30 • via Nuitee
Y
YULIYA • solo_traveller • kz
6
2026-04-29 • via Nuitee
S
Sami • solo_traveller • pk
10
Pros:

Each and every thing was luxury and Comfortable

2026-04-29 • via Nuitee