Amazon Hotel - Free Massage

Hotels
7.6 (1823 reviews)
39 Khatai Ave , Baku , az

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean staff
Good location
Cons:
Dirty rooms
Lack of amenities

Categories

Cleanliness
5.81
Multiple reviews mentioned dirty conditions, with specific examples of unclean rooms and facilities.
Service
9.78
Positive mentions of staff professionalism and helpfulness in resolving issues.
Location
8.82
General positive sentiment regarding the location being good.
Room Quality
6.77
Some rooms were described as spacious, but numerous complaints about poor conditions.
Amenities
6.3
Lack of basic amenities like TV and low-quality breakfast impacted sentiment.
Value for Money
8.76
Overall perceived as good value compared to other hotels despite some issues.
Food and Beverage
6.31
Negative feedback on breakfast quality and general dining experience.
Overall Experience
8.28
Mixed feelings from guests with some positive experiences overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

City Views and Modern Amenities
Enjoy stunning city views from your room at Amazon Hotel, equipped with all modern amenities including air conditioning, flat-screen TV, and free WiFi.

Fitness Centre and Restaurant
Stay in shape at the on-site fitness centre and indulge in delicious meals at the hotel's restaurant during your stay in Baku.

Multilingual Staff and 24/7 Reception
Rest assured with our multilingual staff fluent in Azerbaijani, English, Russian, and Turkish, providing guidance and assistance round the clock.

Ready to experience the charm of Baku at Amazon Hotel? Book your stay now and make unforgettable memories!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1823 reviews
Cleanliness: 5.81
Service: 9.78
Location: 8.82
Room Quality: 6.77
Amenities: 6.3
Value for Money: 8.76
Food and Beverage: 6.31
Overall Experience: 8.28
N
NASEER • extended_group • ae
8
location and room are good but need to update staff , they not giving facilities on time.
Pros:

Staff is slow , vdery slow , i asked for kettle at my first day but in one room arrived after two days and in my 2nd room not served.

Cons:

There is no free massage service always once you asked its busy ,

2026-03-14 • via Nuitee
A
Alishan • solo_traveller • az
7
2026-03-14 • via Nuitee
K
Kruk • extended_group • pl
8
Polecam serdecznie personel
Pros:

Bardzo miły i pomocny personel

Cons:

Standard hotelu

2026-03-11 • via Nuitee
M
Malik • couple • pk
10
2026-03-11 • via Nuitee
D
Dariyana • couple • kz
10
Pros:

Находки в центре и все очень близко

Cons:

Все понравилось

2026-03-11 • via Nuitee
V
Vusal Mustafayev • solo_traveller • az
10
2026-03-09 • via Nuitee
I
Ilgar • extended_group • tr
3
Cons:

Not clean

2026-03-02 • via Nuitee
S
Sarvan • couple • ru
10
За свои деньги отличный отель. Отдельная благодарность доктору Самире ханым. Рекомендую
2026-02-14 • via Nuitee
S
Sarvan • couple • ru
10
2026-02-14 • via Nuitee
M
Muhammad Nabeel • couple • ae
8
Comfy and convenient, friendly staff and good location
Pros:

The hotel staff and room service was very nice. The rooms were comfy and good value for money.

Cons:

They can improve the sanitary in the toilets.

2026-02-14 • via Nuitee
K
Katarzyna • solo_traveller • pl
1
Pros:

Nic

Cons:

Po zarezerwowaniu pobytu obiekt przed PÓŁTOREJ DOBY ignorował moje wiadomości i połączenia przez WhatsApp, pomimo aktywności w aplikacji i odczytywania moich pytań. Dopiero po mojej przyznam nieeleganckiej wiadomości doczekałam się odpowiedzi, i to natychmiastowej z wyrzutem. Pobyt anulowałam, bo nie zamierzam płacić za totalne olewanie.

2026-02-13 • via Nuitee
R
Rashid • couple • fi
9
Hyvä hotelli Hyvä palvelu
Pros:

Ok

Cons:

Uima-allas ei ollut käytössä

2026-02-13 • via Nuitee
E
Emrah • family_with_children • az
10
Pros:

Konaklama super idi İmza Çempion

Cons:

Hersey guzel

2026-02-13 • via Nuitee
R
Ruzigar • extended_group • az
7
2026-02-13 • via Nuitee
A
Atakişiyev • solo_traveller • az
9
2026-02-13 • via Nuitee
A
Atakişiyev • solo_traveller • az
10
2026-02-13 • via Nuitee
Şevki • couple • tr
10
2026-02-12 • via Nuitee
Şevki • couple • az
10
2026-02-12 • via Nuitee
M
MUHAMMAD ABSAAR • solo_traveller • pk
9
Pros:

staff

Cons:

cleaning

2026-02-12 • via Nuitee
A
Abdul Moeed Zia • couple • pk
1
Pros:

I liked nothing

Cons:

Pathetic service, disgusting and pathetic hotel. Not recommended to anyone, even if they give hotel room for free!!!

2026-02-12 • via Nuitee