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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Fruits
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Badminton equipment
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Jeyads Lodge in Tamale offers a luxurious stay with well-equipped rooms featuring flat-screen TVs, private bathrooms, and comfortable bedding. The air-conditioned rooms also come with a wardrobe for your convenience.
Diverse Dining Options
Enjoy a variety of culinary delights at Jeyads Lodge, with a restaurant serving African, American, and Chinese cuisine. Guests can savor an à la carte, Full English/Irish, or vegetarian breakfast, with options for vegetarian and halal dishes available upon request.
Convenient Amenities
Benefit from a range of convenient amenities including a bar, room service, and a terrace to unwind. The property also offers a 24-hour front desk, airport transfers, a shared lounge, and complimentary WiFi throughout.
Book your stay at Jeyads Lodge now for a memorable experience in Tamale!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
NOTHING!
Complaint Regarding Unacceptable Conditions at the Hotel – Full Refund Requested
Dear Sir or Madam,
After a 17-hour bus journey, we arrived at your hotel completely exhausted. Prior to our arrival, we had called to confirm that everything was in order and that our room would meet expectations. We had also checked reviews along the way – none of which prepared us for the appalling conditions we encountered.
What we were given was, quite frankly, disgusting: the first room was absolutely filthy and infested with cockroaches. The space was dirty, unhygienic, and had a terrible odor. After we immediately raised a complaint, some of the cockroaches were killed at our request – but they returned almost immediately, crawling onto our belongings and luggage. It was revolting.
When we demanded a refund, this was flatly denied without proper justification. Instead, we were offered another room, which turned out to be just as unacceptable: it stank, was filthy, and also infested with cockroaches. We only had about an hour left to rest before needing to leave again – and during that short time, we even felt bites while lying on the bed, strongly indicating the presence of bedbugs or other pests.
To make matters worse, the currency conversion used during payment was arbitrarily inflated, causing us to be charged significantly more than the agreed amount.
The service promised was absolutely not delivered. I demand a full refund for this unacceptable experience.
Sincerely,
I was cheated by the accountant. He imposed a euro to cedis rate that was out of proportion. When I questioned him, he simply said the owner defined that rate. I was quite disappointed but I paid and left.
Modern hotel with good, helpful staff, Comfortable bed. Gave me a room on first floor, as I had requested. Had some snacks available to purchase in hotel lobby. Air conditioning and wi-fi worked. Restarurant in other part of hotel had good food. A convenience store with a good selection of snacks was open just a 2-minute walk away.
One dead cockroach on floor. Power went out briefly (less than 5 minutes each time) several times during evening.
It was clean, food was good and the staff was very nice
Nothing
The place is good but the eatery part needs to be improved both breakfast and and other meals. Considering the standard of the location this could be the best they could afford
Proration if meals including breakfast
Small hotel
The dust level of the hotel environment because of the dusty access road exposes guests to serious health risks.
Very friendly staff!
Some windows did not close and hallways were quite loud.
Israel the reception man was very polite,
Was not accurate in location is very far from the centre.The rooms were poky, claustrophobic you cannot be in then without air con.I got food poisoning from a chicken in bad stage I have for dinner the night B4 I left in this hotels restaurant.they didn't take any responsibility,when mentioned to reception.When we went to pay by card they said machine didn't work and we have to get the money for them, we have to pay for the transport to go to ITM machine in the centre,they didn't bring any solution.Would I come back? No!
The vigilante/security staff was supportive and took care and watered a plant we were traveling with…
No internet
Towel + water for only 1 guest and not 2
Booking. com discounts meaningless with all the actual charges once on site
Meals were tastefully prepared.
Everything went well.
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