Razana Hotel

Hotels
8.6 (486 reviews)
Pundamilia Crescent Off Muhoho Avenue, South C , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Good location
Comfortable beds
Variety of food options
Cons:
Noise issues
Breakfast quality varied
Limited AC in some rooms

Categories

Cleanliness
8.15
Mixed sentiment; some reviews mentioned cleanliness positively, while others pointed out issues.
Service
9.15
Consistently praised for excellent service and helpful staff across multiple reviews.
Location
8.65
Conveniently located near the airport, noted positively by several guests.
Room Quality
8.65
Rooms described as spacious and comfortable, generally well-received.
Amenities
8.65
Good amenities available as noted by many guests, although some mentioned limitations.
Value for Money
8.65
Guests feel they received decent value for what they paid.
Food and Beverage
8.15
Food quality was a mixed experience, with praise for dinner but criticism of breakfast.
Overall Experience
8.75
Overall positive experience; guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Luxurious Accommodation

Razana Hotel, located in Nairobi, offers luxurious accommodation just 3.5 km from the Kenyatta International Conference Centre. The rooms are elegantly furnished with a seating area, flat-screen TV, and private bathroom. Some units even provide stunning city views, adding to the charm of your stay.

Convenient Amenities

Guests can enjoy free WiFi throughout the property, room service, and complimentary private parking. The hotel also features a shared lounge, terrace, and a restaurant, ensuring a comfortable and convenient stay for all visitors.

Nearby Attractions

Situated close to Nairobi National Museum, Nyayo Stadium, and Railway Museum, Razana Hotel is the perfect choice for travelers interested in exploring the cultural and historical landmarks of the city.

Experience luxury and convenience at Razana Hotel. Book your stay now!

Important information:

Please note that this property does not serve alcohol.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$50 per person per night when using an existing bed.
    People 12 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 486 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
A
Ahmed solo_traveller eg
10
Amazing experience, I would repeat this again.
Pros:

The room was clean and huge.
The gym was good.
The staff was beyond cooperating, and helpful, specially the receptionist Hafidh Hassan and the other receptionists.

Cons:

The internet was not stable.

2026-03-12 via Nuitee
M
Marta extended_group pl
10
Pros:

Bardzo miły personel, duży i czysty pokój i wspaniały wybór na śniadanie.

2026-03-10 via Nuitee
P
Pascale Gautier family_with_children fr
9
Pros:

Très bon hôtel. Wifi de très bonne qualité.

2026-03-09 via Nuitee
M
Maria couple es
8
Esta muy bien
Pros:

Es muy cómodo y la cama maravillosa

2026-03-09 via Nuitee
I
Isaac couple au
7
2026-03-07 via Nuitee
T
Tamás family_with_children hu
9
2026-03-05 via Nuitee
J
John extended_group us
10
2026-03-03 via Nuitee
A
Andrzej extended_group pl
8
2026-02-24 via Nuitee
M
Melissa couple nl
9
2026-02-24 via Nuitee
G
Giovanni solo_traveller it
10
Pros:

struttura ottima, la camera era veramente spaziosa e pulitissima, il personale mi ha accolto in modo eccezionale nonostante il mio arrivo alle 3 del mattino. Colazione eccellente e staff super professionale. ritorneró!

2026-02-23 via Nuitee
S
Serah solo_traveller us
10
Overall it’s good price and very comfortable and safe
Pros:

Offers both bed and meals in same place

Cons:

Shower head dirty

2026-02-13 via Nuitee
Y
YAMAKAWA family_with_children jp
9
2026-02-13 via Nuitee
S
Saedia solo_traveller be
8
Close to airport
Pros:

Friendly staff, good room service, clean rooms

Cons:

Bathroom can use an update however it is clean

2026-02-12 via Nuitee
A
Anne Øberg family_with_children dk
9
2026-01-31 via Nuitee
R
Rosa family_with_children es
9
Buena calidad precio
Pros:

Camas muy cómodas y personal muy amable

Cons:

Nada

2026-01-30 via Nuitee
K
Kristina couple gb
8
2026-01-26 via Nuitee
A
Alexander extended_group de
10
Sehr gute Unterkunft, Preis-Leistung stimmt
Pros:

Exzellentes Preis-Leistungsverhältnis, große Zimmer, nettes Personal

2026-01-25 via Nuitee
P
PHILIPPE couple fr
8
Pros:

Grande chambre propre
Personnel sympathique et efficace

2026-01-23 via Nuitee
E
EMILY family_with_children ca
5
2026-01-21 via Nuitee
C
Christophe solo_traveller fr
9
Pros:

Très bon petit déjeuner, bon restaurant, personnel agréable.
Chambre spacieuse et confortable

2026-01-19 via Nuitee