Lamont Hotel

Toilet is very busy like didn’t clean over month 1of the bed was broken in the room 16 not recommended to anyone isn’t the same like the picture they put online they are deceiving people with picture

Dirty.

Not clean at all and facilities were no good and in bad condition.

Window was open

EVERYTHING!!! IT WAS THE WORST HOTEL IVE STAYED IN LONDON.

Everything, it’s dirty all over from the place to the sheets, full of mold, smells like cigarettes and no one there to actually help. It says it has air Cindy and it doesn’t.

No ac and cramped for being a deluxe room, I got no information at all when I got there and location was wrong

Room was very tight and hot

Broken window seal and mould around the edges. Woke up coughing and was ill for a few days after

Waited 20 or so minutes for a reply nearly ended up in the student accommodation next door as the wrong adress is on booking.com
Would have been bearable if they had towels but some reason there wasn’t any

We were in the basement and there was no air circulation. There were holes in the walls and the large mirror kept on falling down on me. The bathroom was dirty with broken tiles and door lock. There was no information on fire escapes etc. so so hot

Was disgusted with how dirty everything was floor all sticky and towels dirty actually couldn’t believe it. Kip
Was no one at reception, left sign on door to ring this number for your lock box number went straight to voicemail waiting hours to get through to them. Was a horrible experience and me and my friends are not fussy just wanted a place to put our heads down for one night but this place was rotten

There was no email or any form of communication to advise me of the precise location of the hotel. No communication of the access code for the building or advising which room my daughter and I had been booked into. I had to call the contact number to find this out. When I sent a message via booking.com to ask for the access code again, I didn't get any reply. Thankfully, there was another guest there who was able to advise me.

The room door DID NOT lock. No security at all. I had to use the door chain and place an obstacle in front of the door.

The room was extremely dated.
Room had a musty damp smell. Walls were flaking. The bathroom door wouldn't close. Bathroom dated. The cupboard under the sink was rotting
Broken bedside drawers. (Handle hanging off)
The flooring was old lifting laminate

Only 1 towel was provided for 2 people. There were no hand towels or a towel to place on the floor.

No kettle available.
No iron available

It wasn't very clean

The photos on the booking site do not match the room that I was allocated.

I am unable to load any photos to show what kind of accommodation I was offered.

I was very disappointed with the room I was given. I felt that my booking was forgotten and an extremely substandard room was given. There was nobody on site to help with any queries. Only a mobile number to ring.

Communication with the hotel prior to our stay was nonexistent, making it very difficult to get any information in advance. Without reading reviews from previous guests, I wouldn't have even known where the entrance was, as there was no visible signage. The property appeared not to have been cleaned in years, which significantly impacted our overall experience. Additionally, the room was extremely small, and we had no choice but to keep our luggage on the beds due to a lack of space.

The place is dirty and does not meet anyone's requests and the room's appearance is not as it appears in the application It has a very bad smell.

This place was filthy and nothing like it is shown.