Sunnybank Hotel Brisbane

Hotels
7.6 (1112 reviews)
275 McCullough Street, Sunnybank , Brisbane , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Clean rooms
Cons:
Air conditioning issues
Unpleasant room conditions
Inadequate Wi-Fi signal

Categories

Cleanliness
6.74
Cleanliness was a mixed experience, with good comments and some complaints about stains and issues.
Service
8.21
Many reviews praised the staff for their friendliness and assistance, particularly one staff member who went above and beyond.
Location
8.25
Guests appreciated the central location and accessibility to restaurants, shops, and key destinations.
Room Quality
6.7
Room quality is described as varied, with mentions of outdated features and some noise disturbances.
Amenities
7.23
While some amenities were noted positively, there are areas that need upgrading or improvement, especially bathrooms.
Value for Money
8.19
Several guests felt they received good value for the price paid, particularly for the location and included services.
Food and Beverage
8.24
Positive mentions of the bar, bistro, and overall food quality; guests enjoyed dining options.
Overall Experience
7.21
Guests had a generally favorable experience with specific complaints on certain aspects that impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:02

Property Description

Convenient Location
Located just across the street from Sunnybank Plaza, Sunnybank Hotel Brisbane offers easy access to over 130 stores, making it a shopper's paradise.

Family-Friendly Amenities
With a children's playground and karaoke facilities, the hotel provides entertainment options for guests of all ages.

Comfortable Stay
Each air-conditioned room is equipped with modern amenities such as a flat-screen TV, fridge, and en suite bathroom, ensuring a comfortable and relaxing stay.

Ready to experience convenience, comfort, and entertainment all in one place? Book your stay at Sunnybank Hotel Brisbane now!

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.
Please note that this property requires a $100 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1112 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 7.21
P
Paul • couple • au
7
2026-07-03 • via Nuitee
M
Mirko • solo_traveller • it
8
Non un hotel ma un motel pulitissimo
Pros:

Pulizia ottima, cambio asciugano giornaliero e cortesia e simpatia della reception

Cons:

Camera molto datata e rumosa

2026-07-03 • via Nuitee
T
Taorei • solo_traveller • au
8
2026-07-03 • via Nuitee
J
jana • solo_traveller • au
10
Awesome staff
Pros:

The staff were absolutely amazing re my 2 Guide Dogs. The salmon meal is very yummy

2026-07-03 • via Nuitee
J
Jessica • family_with_children • au
5
Will not stay again
Pros:

Location was amazing

Cons:

Pillows stank like sweat, requested new ones and they were the same so went and brought pillows. Dental floss on the bathroom floor when we arrived also. Room was lit up every morning from the sun at 5:30am due to the windows around the air conditioner not covered. 2 doors to each room was a little weird as deliveries didn’t know where to deliver to.

2026-07-01 • via Nuitee
M
Mary-Jane • family_with_children • au
9
2026-06-25 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-06-24 • via Nuitee
W
Wai • family_with_children • au
9
Will be back again with great location to shops.
Pros:

The staff members were very helpful to respond any request. Dave is one of best staff to show us everything, thanks.

2026-06-24 • via Nuitee
A
AMENKHIENAN • family_with_children • au
10
2026-06-20 • via Nuitee
G
graham • extended_group • nz
8
Great
Pros:

Hotel attached

Cons:

Nil

2026-06-16 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-06-16 • via Nuitee
D
Davyn • couple • au
8
great location, staff were very helpfull as we arrived late. Maybe a little more warm bedding!
Pros:

The rooms are old however very clean and comfortable

2026-06-15 • via Nuitee
L
Lisa • family_with_children • au
8
Although old, the rooms were clean and tidy. We were there only to sleep so it was perfect.
Pros:

Location was close to bus and train station, shopping centre across the road

Cons:

Out of town but we knew that when booking

2026-06-14 • via Nuitee
G
Geumjeong • extended_group • au
8
2026-06-14 • via Nuitee
K
Keiran • solo_traveller • au
9
Staff helpful. Handy location for us.
Pros:

Handy for meals good variety

Cons:

Slowly upgrading rooms

2026-06-14 • via Nuitee
K
Kym • solo_traveller • au
4
POOR NEIGBOURS
Pros:

The staff were pleasant and polite both in the front bar and restaurant.
The room was clean and tidy,i was pleasantly surprised that the room was attended to everyday with the making of the bed , clean towels and topped up complimentary items.😁

Cons:

My biggest disappointment was the Ethnic family in the adjoining room were extremely noisy,both late at night and into the early hours of the morning.From my first night to my last night i continually and politely requested them to respect and consider others with their noise levels,including the singing of songs and their child playing games banging objects against the wall.Sadly they either didnt understand my request or care....
Clearly they are semi-permanant occupants which are not made aware of their responsibilities to respect others while on your property.
If asked "would i stay there again or recommend it" i may decline as there may be a chance i or who i recommend will get the adjoining room resulting in a loss for your business.☹️

2026-06-10 • via Nuitee
B
Beazley • solo_traveller • nz
8
Pros:

The location was great. Close to shops and variety of food.

Cons:

Needed net curtains in the room so the curtains could be open to let the light in during the day

2026-06-09 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-06-09 • via Nuitee
L
Liliana Eberle • solo_traveller • ch
8
Pros:

Lage

Cons:

WC,muss renoviereb,3 lichter funktionert nicht

2026-06-07 • via Nuitee
G
Gordon • solo_traveller • au
6
Great location. Room needed attention.
Pros:

Great location, value for money.

Cons:

Somewhat 'frosty' attitude from reception.
Security chain was broken. A light didn't work. A window was not as secure as would be normally expected.

2026-06-06 • via Nuitee