smartments Frankfurt Airport

Hotels
•
Independent
Bessie-Coleman-Straße 12, Frankfurt, HE, 60549 , Frankfurt , DE
1-5555555

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Children allowed

Facilities

Free WiFi
Express check-in/check-out
Wheelchair accessible
Smoke-free property
Express check-in
Self parking (surcharge)
LED light bulbs
Covered parking
Coin laundry on site
At least 80% of all lighting comes from LEDs
See all facilities

Review Highlights

Pros:
Close to FRA Terminal 2
Rooms described as fine/quiet
Staff described as friendly and helpful
Newly developing location (potential improvement)
Cons:
Hotel under construction without warning
Elevators out of order — had to carry luggage up floors
Entrance to underground parking unmarked / access issues
Road in front blocked; one-way traffic causing detours
Room door requires slamming to lock

Categories

Cleanliness
1
Not mentioned in reviews; standard quality for this hotel tier.
Service
1
Staff are described as friendly and helpful in one review, though communication about construction/notifications was poor in another—overall a generally positive service impression.
Location
1
Close to FRA Terminal 2 and reported as quiet despite proximity to the airport (positive), but access issues (blocked road, unmarked underground parking entrance) hurt the arrival experience; overall slightly positive for convenience.
Room Quality
1
Room itself was described as fine in one review; minor issues noted such as needing to slam the door to lock it—overall slightly positive.
Amenities
1
Significant negative: hotel is under construction and elevators are out of order (forced to carry luggage up several floors); access/parking signage problems also affect facilities.
Value for Money
1
Not mentioned in reviews; standard quality for this hotel tier.
Food and Beverage
1
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
1
Mixed experiences: one reviewer found the stay awful due to construction and access problems, another was optimistic about future improvements, and a third said everything was great—net impression leans negative due to major arrival/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 13:28

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and the convenience of a vending machine during your stay.

Featured Amenities
Benefit from express check-in, laundry facilities, and onsite self-parking for a seamless experience.

Home-like Guestrooms
Relax in one of the 142 guestrooms with kitchenettes, full-sized refrigerators, and complimentary Wi-Fi. Housekeeping is provided weekly for your comfort.

Book your stay at SMARTments business FRANKFURT AIRPORT for a seamless and comfortable experience near Frankfurt Airport.

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Ludmila • family
2
Pros:


The hotel is a complete disappointment. It’s under construction, yet there was no warning about it anywhere. The elevators don’t work, so we had to drag all our luggage up to the 4th floor by hand. The road in front of the hotel is blocked, and traffic runs only one way. The entrance to the underground parking isn’t marked at all — we missed it and had to drive 8 extra kilometers on the highway just to circle back. By the time we finally got to our room, we were exhausted and frustrated. Although the room itself was fine, the overall experience was awful. I seriously regret choosing this hotel.

2025-11-01 • via Nuitee
K
Keisuke • family
6
Pros:

Still under construction(=new) Elevators are out of order(going up and down to 3rd floor with luggage is a bit off ). You need to slam the door to lock the door to the room.
Very close to FRA terminal 2. Newly developing area so nothing much happening but good if you are arriving late and leaving early from the airport. The staff there was friendly and helpful. So once all the work done it’ll be better I think.

2025-10-25 • via Nuitee
A
Anne-Sophie
10
Pros:

War alles super! Man ist zwar nah am Flughafen, aber es ist still und man kriegt nichts von dem Lärm mit! Wenn‘s nochmal über Frankfurt geht, weiß ich, welches Hotel ich nehmen werde. 👍

2025-10-17 • via Nuitee