Hotel Montecarlo Santiago

Hotels
7.8 (4413 reviews)
Victoria Subercaseaux, 209 , Santiago , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4413 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
M
María Del Mar • couple • py
8
2026-06-20 • via Nuitee
S
Svein-1990 • solo_traveller • cl
8
2026-06-20 • via Nuitee
P
Pedro • couple • cl
7
Pros:

Personal muy amable y muy rico desayuno

Cons:

El baño de la habitación sin ventilación y con fuerte olor a humedad, chapa de puerta del baño en mal estado, debieran de mejorar la ventilación del baño

2026-06-19 • via Nuitee
D
Diego • solo_traveller • cl
6
2026-06-19 • via Nuitee
L
Leonard • family_with_children • ro
9
good hotel, but will not return to Santiago
Pros:

excellent value for old city center part and somewhat bohemian part of Santiago. Good room with excellent bed, hot water and wi-fi. We slept well. Air con and windows are like in south america, so we didn't expect much, you can live and sleep well if you adjust.

Cons:

Santiago is much worse than 8 years ago, honestly next time I will just stay in the airport and change planes.. or just rent a car and stay outside the city or in Valparaiso.

2026-06-18 • via Nuitee
I
Israel • solo_traveller • cl
7
2026-06-17 • via Nuitee
I
Israel • solo_traveller • cl
10
2026-06-17 • via Nuitee
G
Gerard • couple • au
5
Pros:

Nice rooms

Cons:

No kettle in room, no fridge and wifi too weak to be of any use. I had to use my roaming data.

2026-06-17 • via Nuitee
R
Rafael • solo_traveller • cl
8
2026-06-16 • via Nuitee
Y
yesenia • solo_traveller • cl
10
Pros:

La ubicación, el desayuno

Cons:

Que se escuchan los camiones y autos

2026-06-16 • via Nuitee
M
Mirta • solo_traveller • cl
8
Pros:

El desayuno en un espacio tranquilo.
El estacionamiento es seguro

2026-06-16 • via Nuitee
A
Alicia • solo_traveller • cl
10
2026-06-15 • via Nuitee
W
waldo • solo_traveller • cl
9
2026-06-15 • via Nuitee
A
Alvarado • solo_traveller • cl
10
Pros:

Ubicación excelente, personal muy amable.

Cons:

.

2026-06-15 • via Nuitee
G
Guerrero Garrote • solo_traveller • cl
10
Oportunidad de mejora
Pros:

Siempre es un placer volver, excelente estadía, ubicación trato del personal

Cons:

Debería ser restricción que las personas bajen a tomar desayuno vestidos y no en pijama

2026-06-14 • via Nuitee
D
Daniel Carollo • solo_traveller • br
8
2026-06-13 • via Nuitee
J
Jarine • extended_group • br
7
Boa, mas com coisas a melhorar
Pros:

Gostei da localização, da cama de solteiro e das cobertas, aquecimento da acomodação e a vista da janela belissima!

Cons:

O chuveiro demorava pra esquentar, o café da manhã não tinha variedade, todo dia a mesma coisa, inclusive as frutas

2026-06-12 • via Nuitee
J
Juan Pablo • solo_traveller • cl
7
2026-06-12 • via Nuitee
M
Manuel • couple • cl
10
2026-06-12 • via Nuitee
V
Valeria • couple • cl
8
2026-06-11 • via Nuitee