Hotel Montecarlo Santiago

Hotels
7.8 (4495 reviews)
Victoria Subercaseaux, 209 , Santiago , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4495 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
J
jose • solo_traveller • cl
9
2026-08-09 • via Nuitee
F
Fernanda • solo_traveller • cl
10
2026-08-08 • via Nuitee
L
LEANDRO • family_with_children • br
5
Decepção
Pros:

Nada. Quarto com cheiro de esgoto

2026-08-07 • via Nuitee
I
inara • family_with_children • br
9
Pros:

A localização nos permitiu conhecer pontos turísticos e o mercado de artesanato a pé.bons restaurantes e sorveterias bem perto .

Cons:

O edifício bem antigo .um dos apartamentos era muito bom com secador de cabelos .o outro era menos confortável e sem secador

2026-08-07 • via Nuitee
J
Jairo R. • solo_traveller • br
7
Se tivesse água quente o tempo todo era 5 estrelas
Pros:

Localização perfeita, muitos restaurantes em volta, estação de metrô bem próxima. Hotel limpo, aquecedor funciona bem, tem uma boa vista. A recepção é 24hrs.

Cons:

Chuveiro com água gelada em quase todos os dias. Saia água quente quando ele queria, o que tornava difícil o banho a noite após chegar dos passeios. Internet muito ruim nos quartos. Café da manhã extremamente básico.

2026-08-07 • via Nuitee
C
Carlos Cavallieri • solo_traveller • cl
7
Pros:

Ubicación, limpieza, trato del personal, desayuno.

Cons:

Wifi lento

2026-08-06 • via Nuitee
M
Marcelo • extended_group • cl
6
Pros:

desayuno

2026-08-05 • via Nuitee
C
Cristhian • solo_traveller • cl
8
Precio calidad equilibrada.
Pros:

la ubicación muy buena central, permite moverse a cualquier otro punto sin dramas. El desayuno siempre bueno y variado.
Mi estadía estuvo perfecta se agradece que tenga estacionamiento.

2026-08-05 • via Nuitee
A
ANTONIO RICARDO • solo_traveller • br
7
Pros:

Localização e conforto

Cons:

Internet é péssima. Prédio é velho.

2026-08-05 • via Nuitee
E
Erika • solo_traveller • ar
6
Más o menos.
Pros:

El desayuno. La atención del personal de la mañana. Y que nos permitieron guardar el equipaje fuera del horario de hospedaje.

Cons:

El ruido de la habitación, imposible dormir. Por afuera y por el movimiento de las habitaciones de al lado. Las camas tenían además unos elementos de hierro en la punta muy peligrosos con los que me golpee.

2026-08-05 • via Nuitee
T
Tellez • solo_traveller • mx
7
Pros:

La ubicación es muy buena porque conecta con varios lugares y es muy fácil acceder al metro. El personal del turno diurno es muy amable. La limpieza se realiza todos los días.

Cons:

El desayuno es monótono y todos los días ofrecen lo mismo. La habitación era pequeña y el baño incómodo, además de que las habitaciones están muy carca la una de la otra y eso provoca mucho ruido entre los cuartos.

2026-08-05 • via Nuitee
J
Julienne • couple • br
7
Bom custo-benefício com ótima localização em Santiago.
Pros:

Boa opção em excelente localização. Fácil acesso a vários pontos de interesse da cidade, sendo possível caminhar na maior parte do tempo e também há estação de metrô próxima. Bom café da manhã, cama confortável e chuveiro quentinho. As instalações e móveis são antigos, mas pra mim isso não é um problema.

2026-08-04 • via Nuitee
P
Patricio • solo_traveller • cl
10
2026-08-03 • via Nuitee
J
Jose • solo_traveller • cl
10
2026-08-02 • via Nuitee
C
Catiane Silva Cardoso • solo_traveller • br
6
Localização, limpeza e funcionários seriam oque tem de melhor.
Pros:

Localização ótima, funcionários maravilhosos.

Cons:

Café da manhã é muito simples, não disponibilizam lanche para quem vai sair para passeios mais cedo, oque muitos disponibilizam. E sempre as mesmas coisas no café da manhã, não tem outras opções de refeições como diz no anúncio. Não tem frigobar

2026-08-02 • via Nuitee
S
Sebastián • solo_traveller • cl
10
2026-07-25 • via Nuitee
A
Alvim • solo_traveller • br
4
Decepcionante
Pros:

Localização

Cons:

Predio antido e sem frigobar .

2026-07-25 • via Nuitee
R
Rios Aros • family_with_children • cl
10
MUY BUEN LUGAR PARA ALOJAR DE HECHO LO DEJE EN FAVORITOS PARA MI PROXIMO VIAJE
Pros:

LA HABITACION ERA MUY COMODA Y ACOGEDORA, EXCELENTE LIMPIEZA, MUY BUENA UBICACIÓN, CERCA DE TODO Y MUCHOS RESTAURANTES CERCA.

2026-07-24 • via Nuitee
M
Medina • solo_traveller • uy
9
Me senti cómodo en el hotel , muy buena atencion con el personal hotelero.
Pros:

Lugar cómodo, lindo punto.

Cons:

Todo en orden

2026-07-24 • via Nuitee
Y
Yanez • solo_traveller • cl
6
Cons:

Cambiar la cortina del baño estaba sucia y como es muy pequeño se entra al espacio y toca el cuerpo.

2026-07-23 • via Nuitee