Hotel Montecarlo Santiago

Hotels
7.8 (4555 reviews)
Victoria Subercaseaux, 209 , Santiago , CL

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4555 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
W
Wouter • solo_traveller • nl
7
2026-10-30 • via Nuitee
A
Adeilna • couple • cl
9
Confortable
Pros:

Buena ubicacion

2026-10-29 • via Nuitee
Y
Yamileth • extended_group • cr
10
Mi bien, excelente ubicación
Pros:

Excelente

Cons:

Más iluminación en la habitación, mejor ubicación de la tv

2026-10-28 • via Nuitee
A
Alexander • solo_traveller • dk
6
God beliggenhed, mindre gode værelser
Pros:

God beliggenhed.

Cons:

Meget larm udefra, virkede som om at vinduet ikke var lukket til. Væggene på værelset er tynde, så igen en del larm.

2026-10-28 • via Nuitee
B
Bruno • solo_traveller • br
10
2026-10-27 • via Nuitee
N
nadia • couple • cl
8
2026-10-27 • via Nuitee
M
Maria do Carmo • couple • br
8
Pros:

A localização é excelente.
Os funcionários são atenciosos

Cons:

Falta frigobar nos quartos.

2026-10-26 • via Nuitee
D
David • solo_traveller • cl
10
9/10
Pros:

Precio

Cons:

Podría mejorar el
Desayuno

2026-10-25 • via Nuitee
M
Mariuxi • extended_group • ec
6
Agradable estadía pero faltó wifi
Pros:

Espacio en las habitaciones

Cons:

No había wifi en la habitación

2026-10-25 • via Nuitee
I
Ione • couple • ca
10
2026-10-25 • via Nuitee
J
Jorge • solo_traveller • cl
8
Pros:

Location

Cons:

Internet

2026-10-25 • via Nuitee
J
Jose • couple • cl
8
2026-10-24 • via Nuitee
D
Danielle • couple • br
1
2026-10-24 • via Nuitee
A
Aitor • couple • es
8
Pros:

El desayuno y la ubicación

Cons:

Mucho ruido de tráfico

2026-10-23 • via Nuitee
D
David • couple • cl
10
2026-10-23 • via Nuitee
D
Daniel • couple • cl
9
2026-10-22 • via Nuitee
J
Juan • solo_traveller • cl
9
Cómodo, muchas gracias.
Pros:

El desayuno Buffet estuvo genial, muy bueno; buena ubicación.

Cons:

La puerta acceso de la habitación tenía problemas en lectura en la tarjeta.

2026-10-22 • via Nuitee
P
Paz • solo_traveller • cl
3
Precio alto para tan baja calidad.
Pros:

Lo único un poco mas aceptable era la ubicación, ya que me quedaba a buena distancia de donde me dirigía.

Cons:

El baño incomodo y demasiado pequeño, no muy limpia la habitación, se escuchaba todo, hacia la calle y en el pasillo de la habitación.

2026-10-21 • via Nuitee
F
Fernanda • extended_group • cl
8
excelente relación precio/calidad y ubicación
Pros:

excelente ubicación, personal amable, muy buena relación precio calidad

Cons:

me gustó todo no tuve ningún problema

2026-10-21 • via Nuitee
S
Sonia • couple • br
10
Pros:

Atendimento do pessoal da recepção

Cons:

Instalaçoes muito antigas, mas tudo funcionando .

2026-10-20 • via Nuitee