Hotel Montecarlo Santiago

Hotels
7.8 (4112 reviews)
Victoria Subercaseaux, 209 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4112 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
O
Oscar • couple • cl
5
Buena ubicación, falta ponerle cariño a las habitaciones.
Pros:

Bien ubicado, desayuno bueno, habitación estrecha, sin lámparas en los veladores, lo que obliga a a levantarse e ir a la entrada para encender la luz. Dormí con la luz del baño encendida y la puerta entre abierta. No hay secador de pelo.

Cons:

Muy mínimo, la ventana no cerraba. El baño excesivamente estrecho.

2026-02-28 • via Nuitee
J
juan • solo_traveller • pe
10
Pros:

Limpieza , desayunos bufete excelente, asesoramiento para conocer lugares

2026-02-28 • via Nuitee
E
Elisa • couple • cl
10
Me sentí como en casa
Pros:

El personal 10 de 10

2026-02-27 • via Nuitee
M
Morales Alvarez • couple • cl
7
Agradable
Pros:

Bien ubicado, bien atendido, limpio, ordenado, buen desayuno.

Cons:

Algunas cosas del baño estan sueltas, ejemplo barra de ducha, llave de lavamanos tambien sueltos. Enchufes mas o menos, falta de iluminacion y ampolletas cercanas a la cama

2026-02-26 • via Nuitee
C
christophe • couple • fr
9
2026-02-26 • via Nuitee
V
Viviana S • solo_traveller • ar
9
2026-02-26 • via Nuitee
C
Carito • family_with_children • cl
10
2026-02-26 • via Nuitee
C
Cesar • solo_traveller • cl
8
2026-02-24 • via Nuitee
L
Lars • solo_traveller • nl
5
2026-02-24 • via Nuitee
R
Rodrigo Caju Garoto • solo_traveller • cl
6
Pros:

Ubicación, tamaño de la pieza , desayuno.

Cons:

Habitación y decoración Antigua.

2026-02-23 • via Nuitee
P
piquerez • couple • uy
9
2026-02-23 • via Nuitee
M
MARISEL • couple • cl
10
2026-02-23 • via Nuitee
R
rodriguez • couple • ar
5
Pros:

La ubicación

Cons:

No tenían televisión .
La habitación muy vieja el piso en malas condiciones.
El desayuno poca variedad pero rico

2026-02-23 • via Nuitee
G
Gabriel • family_with_children • cl
6
Pros:

Buena ubicación, habitación amplia. Los espacios comunes son mínimos.

2026-02-22 • via Nuitee
F
Florian • couple • de
9
2026-02-22 • via Nuitee
K
Katja • couple • de
8
Top Lage, prima Aufenthalt
Pros:

Super hilfreiches und nettes Personal. Sehr zentrale Lage. Bett war super. Es funktionierte alles.

Cons:

Etwas beengtes Zimmer zu zweit mit großen Koffern, auch Bad aber wir kamen gut klar.

2026-02-14 • via Nuitee
S
Sebastian Abregu • solo_traveller • cl
9
2026-02-14 • via Nuitee
L
Luz Maria • solo_traveller • cl
10
2026-02-14 • via Nuitee
J
Jorge • solo_traveller • pa
7
Pienso que es confortable, el menú del desayuno debe variarse.
Pros:

La ubicación.

Cons:

El Aseo y fachada internamente. En la habitación todo estaba limpio, pero los pasillos, escaleras si le hacía falta más amor.

2026-02-13 • via Nuitee
M
Michael • couple • cl
8
Buena ubicación.
Pros:

Ubicación.

Cons:

Cobro diferente a la app.

2026-02-13 • via Nuitee