Hotel Montecarlo Santiago

Hotels
7.8 (4555 reviews)
Victoria Subercaseaux, 209 , Santiago , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4555 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
M
Marc • couple • es
5
2026-08-29 • via Nuitee
R
Romain • solo_traveller • fr
5
Pros:

Le très grand lit

Cons:

Attendre 5 minutes pour que l'eau chaude de la douche arrive.
Fuite d'eau au plafond... Obligé de mettre une serviette de bain au sol pour ne pas glisser dans la flaque d'eau...

2026-08-29 • via Nuitee
J
Juan José • couple • cr
6
Pros:

Ubicación

Cons:

No hay cobertura del Wifi en la habitación

2026-08-29 • via Nuitee
L
Luis • family_with_children • gb
1
Pros:

Stuff was great and helpful
Breakfast isn’t bad

Cons:

Old building with plugs and electric fault
Very loud location
Our room right next to lift and they knew we had a toddler
Shower door rusty and cricking
No coffee, cups, kettle, or even a glass in the room
WIFI A COMPLETE DISASTER, had a lots of problem contacting my company, literally NO INTERNET, have to go to reception and isn’t lot better anyways.

2026-08-27 • via Nuitee
J
Jorge • solo_traveller • cl
9
Pros:

Todo

Cons:

Nada

2026-08-27 • via Nuitee
L
Luis Cristian • solo_traveller • cl
9
Lo recomiendo
Pros:

Todo

Cons:

La ducha o tina debería tener antideslizantes..

2026-08-26 • via Nuitee
E
Elisama • solo_traveller • uy
9
2026-08-26 • via Nuitee
S
sol • couple • cl
7
Confortable
Pros:

Céntrico

Cons:

Algo viejo

2026-08-26 • via Nuitee
V
veronique • solo_traveller • mq
4
Cons:

La chambre était vetuste pas soignée et ne correspondait des pas du tout au photos sur le site ( chambre standard double) C était déprimant de rester dans le chambre. Les meubles non fonctionnels.la chambre pas insorisee. La connexion internet très mauvaise.

2026-08-25 • via Nuitee
C
Claudia • solo_traveller • cl
1
Pesima atencion
Pros:

Lo unico bueno es que esta cerca de lugares turísticos

Cons:

Mala atencion del personal de recepción. Las habitaciones parecen cuevas. Horribles y no se parecen en nada a las fotos que publican

2026-08-25 • via Nuitee
J
Jeoremias • solo_traveller • br
8
2026-08-25 • via Nuitee
E
Esteban • solo_traveller • pe
9
Estancia muy agradable
Pros:

Muy buena ubicación (cerca a la U. de Chile), desayuno excelente y habitación cómoda.

Cons:

Nada, todo me gusto. Los señores de la recepción fueron muy amables.

2026-08-25 • via Nuitee
J
Juliana • couple • br
8
Localização excelente, mas muito barulho de carro na rua.
Pros:

Os quartos são grandes, cama confortável. O banheiro do quarto era grande e o chuveiro maravilhoso, água fervente, eu amo. Fica próximo de pontos turísticos e restaurantes. Pra mim a localização foi EXCELENTE. O café da manha é o básico do básico e beeeeeem simples (pão, ovo, queijo e presunto; café, leite, iogurte e dois tipos de fruta já picadas).
Uma senhora muito querida nos recepcionou, muito educada e solicita.

Cons:

Muito barulho da rua, ele fica de frente pra uma avenida muiiiito movimentada. Então 5h da manha já começa barulho de carro. A cortina não é blackout, então o quarto, que tem muitas janelas de vidro, fica bem claro (isso me incomodou bastante). Como fica perto de restaurantes tem barulho de gente também.

2026-08-24 • via Nuitee
J
Juressa • solo_traveller • nz
8
Just a perfect base to have a low cost, and slow paced break for one.
Pros:

So handy to a beautiful neighbourhood, and great breakfast and comfort especially for the price!

Cons:

Making payment is USD was tricky. It was on me to amend and they were very accommodating but some info on this would have been helpful before I checked in as I could have withdrawn usd at the airport.

2026-08-24 • via Nuitee
G
Gabriel Eduardo • solo_traveller • it
10
2026-08-24 • via Nuitee
C
Claudia • solo_traveller • cl
7
Pros:

Personal amable

Cons:

Las instalaciones, la puerta del baño no cierran, falta de luz.

2026-08-24 • via Nuitee
J
João vicente • extended_group • br
7
Atende para um bom custo beneficio.
Pros:

Preço e de ter estacionamento próprio e localização central, tudo perto, mercado, metro, bons restaurantes e academia.

Cons:

Não tem frigobar, a água não esquenta muito.
Atendentes entregam o básico do básico, não fazem nenhum esforço pra nada.

2026-08-24 • via Nuitee
L
Leandro • couple • br
6
2026-08-23 • via Nuitee
G
Gomez • solo_traveller • co
10
2026-08-23 • via Nuitee
L
Leandro • couple • br
5
Pros:

Somente da Localização

Cons:

Café manhã , conforto , paredes mofas .. precisando modernização urgente

2026-08-23 • via Nuitee