Hotel Restaurant CapDucal

Hotels
8.2 (397 reviews)
avenida marina 51 viña del mar , Viña del Mar , CL

Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Buena ubicación
Vistas espectaculares
Atención amable del personal
Cons:
Olores en los pasillos
Habitaciones antiguas y con poco mantenimiento
Falta de aire acondicionado

Categories

Cleanliness
7.68
General concerns about odors in the hotel corridors and some maintenance issues.
Service
8.95
Most guests appreciated the attentive and friendly staff.
Location
9.19
Many reviews highlighted the excellent location and beautiful views.
Room Quality
7.14
Several comments indicated that rooms are old and poorly maintained.
Amenities
7.67
There were complaints about missing amenities, like air conditioning and functional elevators.
Value for Money
7.93
Mixed feelings about the price compared to the quality received.
Food and Beverage
8.38
Breakfast received positive feedback, but options were noted as limited.
Overall Experience
8.65
Guests had a generally positive experience, particularly enjoying the views and peaceful environment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:51

Property Description

Beachfront Location and Stunning Views

Hotel Restaurant CapDucal offers a prime beachfront location in Viña del Mar, providing guests with breathtaking sea views from the terrace. Situated near popular attractions like Wulff Castle and the Flower Clock, this hotel is the perfect choice for travelers seeking both relaxation and exploration.

Convenient Amenities and Services

Enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property during your stay at Hotel Restaurant CapDucal. Unwind in comfortable guest rooms featuring flat-screen TVs and private bathrooms, ensuring a pleasant and relaxing experience.

Dining and Entertainment Options

Indulge in delicious meals at the on-site restaurant or sip on refreshing drinks at the bar, offering a delightful culinary experience for guests. With easy access to Casino Viña del Mar, entertainment is just steps away from the hotel.

Experience the best of Viña del Mar at Hotel Restaurant CapDucal. Book your stay now for an unforgettable beachfront getaway.

Important information:

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. To be exempt from this 19% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 397 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 7.93
Food and Beverage: 8.38
Overall Experience: 8.65
E
Enrique • family_with_children • cl
5
Pros:

Ubicación

Cons:

Mal estado de las instalaciones

2026-10-30 • via Nuitee
V
Vega • family_with_children • cl
6
Cap Ducal sosobrando, tristemente encayado
Pros:

La actitud del personal... y bueno, la extraordinaria ubicación

Cons:

Alojamos el domingo (pareja) y fue una mala elección.
Conocemos el Hotel desde hace décadas.
Sabemos que su privilegiada ubicación es también su mayor problema.
Un bello barco encallado y húmedo (las marejadas y los temporales de este año lo derrotaron)
Poco personal, pero batallando - amables y bien dispuestos-, contra viento y marea.
Sin restaurante la noche de domingo y el lunes. Entonces sin el gradicional piscosour de bienvenida. Podrían habernos dejado una botella de espumante en el frigobar.
Sin ascensor operativo.
Arrastrar maletas escalera arriba entonces
Queremos el lugar, pero requiere una tremenda inversión en mantencion, modernización básica y reparaciones.
Ojala volviera a ser lo que fué.

2026-10-30 • via Nuitee
Z
Zapata • couple • cl
4
El precio no vale la pena ante la calidad
Pros:

Vista al mar y desayuno

Cons:

Habitación con reparaciones y parches. Ducha en mal estado

2026-10-29 • via Nuitee
P
Pedro • family_with_children • cl
10
2026-10-29 • via Nuitee
I
Isilda Mendez Toledo • family_with_children • cl
9
Una experiencia mágica sobre el mar
Pros:

La ubicación del hotel y sus vistas panorámicas. La atención del personal es excelente, todos muy atentos y amables.

Cons:

El baño es muy pequeño, pero se entiende que es parte de la estructura y diseño de la habitación.
A pesar del espacio del baño, la magia del lugar compensa totalmente ese detalle.

2026-10-29 • via Nuitee
U
Undurraga • family_with_children • cl
7
Cons:

Su estado necesita reparaciones en piezas y frontis del hotel.
Puso papem mural no apto para hoteles. No era vinilico,con yrztz de in cendio, escobillabñes para limpiarlos . Su dueño le inporta la forma. Pero no pasa el test de la normativa ingles nienos la amercana.

2026-10-28 • via Nuitee
K
Konstantin Anastasov • family_with_children • bg
8
2026-10-28 • via Nuitee
S
Sebastian Nicolas • family_with_children • cl
8
2026-10-27 • via Nuitee
J
Johannes • couple • se
9
2026-10-27 • via Nuitee
P
ProfeBio • family_with_children • cl
10
Regresé a celebrar mi aniversario de matrimonio
Pros:

El desayuno

Cons:

Todo me gustó

2026-10-26 • via Nuitee
S
Sebastian • couple • cl
10
Restaurant 10/10, hotel 7/10
Pros:

La ubicación, vista y personal.

Cons:

Las instalaciones carecían de mantenimiento.

2026-10-26 • via Nuitee
A
Andre • couple • au
9
2026-10-26 • via Nuitee
C
castro • couple • cl
8
Comodidad
Pros:

La vista y la cercanía a todo

Cons:

Habitación muy calurosa.

2026-10-22 • via Nuitee
C
Claudia • couple • ch
8
2026-10-21 • via Nuitee
M
Marcelo • solo_traveller • cl
9
2026-10-19 • via Nuitee
M
Marcos • family_with_children • cl
8
2026-10-19 • via Nuitee
P
Paola • couple • cl
10
Mágico
Pros:

La atención
Del personal excelente , amables
La vista de mi habitación era soñada e estado en hoteles 5 estrellas y nunca e tenido la vista acostada mirando el mar y todo viña
El Restorant soñado
Romántico y mágico

2026-10-18 • via Nuitee
R
ronny eduardo • couple • cl
10
Excelente ubicación
Pros:

Vista al mar

2026-10-18 • via Nuitee
P
Philippe • couple • fr
10
TRÈS AGREABLE ACCUEIL ABSOLUMENT SYMPATHIQUE UNE VUE ÉPOUSTOUFLANTE
Pros:

TRÈS BON AGREABLE ET RAPIDE

Cons:

COMPLETER LE PETIT-DEJEUNER AVEC DE L CONFITURE PAR EXEMPLE

2026-10-14 • via Nuitee
K
Kaspian • couple • nz
7
There is no onsite parking, best option is to park in the free public parking right next door. It’s free to park there b
Pros:

Great location, friendly staff.
Nice comfy room with great views.

Cons:

N/A

2026-10-14 • via Nuitee