Sansui Resorts Yamanakako

Hotels
8.6 (180 reviews)
1-31-1 Naka-ku, 506-296, Hirano, Minamitsuru-gun , Yamanakako , jp

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful surroundings
Cons:
Inconsistent breakfast temperature
Heavy taxi fares

Categories

Cleanliness
8.36
Rooms were clean, but some shared areas felt worn.
Service
9.13
Exceptional service from staff, who were very professional and friendly.
Location
8.67
Quiet location close to Yamanakako lake with great views.
Room Quality
8.62
Rooms were spotless and comfortable, providing a true sense of relaxation.
Amenities
8.85
Private onsen and play area for toddlers were highly appreciated.
Value for Money
8.01
Pricing did not match the expectations due to condition of some areas.
Food and Beverage
8.46
Breakfast was tasty but some items were lukewarm.
Overall Experience
8.73
A memorable stay overall with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Luxurious Accommodation
Enjoy air-conditioned rooms with modern amenities including a flat-screen TV, coffee machine, and private bathroom at Sansui Resorts Yamanakako.

Recreation and Relaxation
Experience a range of activities such as table tennis, tennis, skiing, and cycling, or unwind in the sauna and hot spring bath at the hotel's spa centre.

Convenient Location
Conveniently located near popular attractions including Lake Kawaguchi and Mount Fuji, Sansui Resorts Yamanakako offers a tranquil escape with easy access to nature's wonders.

To book your stay at Sansui Resorts Yamanakako, please visit our website or call us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 180 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.67
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.73
M
Muntana couple th
10
2026-01-29 via Nuitee
Y
Yoek Chun zoiey family_with_children hk
9
2026-01-28 via Nuitee
K
Keiko family_with_children jp
8
Pros:

ロケーションと価格

2026-01-20 via Nuitee
S
Sarasa family_with_children jp
6
国内だけど、外国のホテルに宿泊した感
Pros:

清潔で、部屋やリネンも綺麗でよかった。

Cons:

清潔ではあったが、消臭芳香剤が置き過ぎていて匂いが強かった。朝食をつけたのだが、清潔感もあり種類もたくさんありよかった。しかし、賞味期限切れのマヨネーズやマスタードが普通に置かれていた。また、トイレットペーパーがそもそも付いてないトイレなどもあった。浴衣の帯がシワシワであるなど、スタッフが外国人なので日本の様な行き届いた配慮がないなと感じてしまった。

2026-01-19 via Nuitee
G
Giulio couple it
8
La colazione da sogno
Pros:

Servizio ottimo, la colazione stupenda l'unico vero caffè espresso in tutto il Giappone consiglio vivamente questo resort

2026-01-19 via Nuitee
I
Ioannis family_with_children bg
10
2026-01-15 via Nuitee
A
Alexandre family_with_children jp
8
2026-01-13 via Nuitee
詠鈞 couple tw
9
2026-01-11 via Nuitee
M
Mustapha family_with_children my
10
Pros:

Love it

2026-01-10 via Nuitee
P
Philipp family_with_children at
9
Pros:

Private Onsen. Cozy room

Cons:

During off season a little too far out

2026-01-08 via Nuitee
S
Sudre family_with_children fr
8
Très agréable
Pros:

Le onsen

Cons:

Le repas du soir

2026-01-07 via Nuitee
S
Stephen family_with_children gb
8
Sansui Resorts Yamanakako. January 2026
Pros:

I liked the location and the room.
The location, although not lakeside as some people may desire, for us was perfect. A little out of the way in the quiet of the woods with msny paths down to Lake Yamanakako.
The room was large and appointed and comfortable.
The highlight was the onsen. It was perfect.
Private and spacious it includes a sauna and plunge pool. Had we stayed longer we would have used it more.

Cons:

The only things were a shower problem in our room, as much as it didn't work, however we were shown to the onsen until it was repaired and tiny things such as no cups for the drinking water dispenser. A tiny detail.

2026-01-05 via Nuitee
M
Michelle family_with_children se
9
2026-01-04 via Nuitee
J
Joyce couple tw
9
Pros:

周圍寧靜清幽相當放鬆
員工英文都很好,而且相當友善親切
早上也有提供自助餐式早餐
房間不多所以不會有擁擠的感覺,非常喜歡
還有私人的溫泉湯屋可以借用,裡面的物品設備也都很齊全,很喜歡這次的住宿體驗

Cons:

需自駕前往較方便,但有足夠的停車位,不需擔心

2026-01-03 via Nuitee
C
CHIEN-MING extended_group tw
6
Pros:

服務人員態度非常好

Cons:

浴室設施不ok,水會漏到外面,水壓太小

2026-01-03 via Nuitee
E
Ellen family_with_children gb
10
Pros:

The hotel was wonderful. All the staff and the owner were great. A car is useful to get around. We were extremely lucky that the owner allowed us to use the hotel car.

The rooms were beautiful, the beds were extremely comfortable. There was Onsen for private use and a small gym.

Breakfast was a good mix of different foods. Could not fault the staff, all very helpful.

Would not hesitate to stay again or recommend.

Cons:

Nothing.

2026-01-01 via Nuitee
A
Antonio family_with_children es
10
Todo excelente
Pros:

La limpieza

2026-01-01 via Nuitee
S
Sirapong couple th
9
Pros:

Breakfast is good enough , room also good , clean warm and really nice

2025-12-31 via Nuitee
J
James010586 family_with_children se
10
2025-12-18 via Nuitee
J
Jerry family_with_children au
10
Pros:

Great stay

2025-12-18 via Nuitee