Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (2483 reviews)
1A Grants Road Melbourne Airport , Melbourne , au

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

8.4
Based on 2483 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
A
Anup • family_with_children • au
1
2026-03-14 • via Nuitee
T
TatiTro • family_with_children • cl
7
Recomendable
Pros:

Bonito, camas cómodas.
Muy buen desayuno, variado y abundante.
Sistema de check in autónomo, bastante moderno. Nice.
Agradable en general, aunque la habitación era pequeña.

Cons:

Las sábanas de una de las camas estaban manchadas, algo muy evidente como para haber pasado desapercibido por el personal. Algo falló ahí...
El hotel cuenta con Shuttle bus desde y hacia el aeropuerto, sin embargo no recibí información de cómo utilizarlo hasta que llegamos caminando (20 a 30 min) desde la salida y la solicité personalmente. El haber contado con esa información genérica hubiese sido muy valioso para nosotros, elevando en gran medida la experiencia en el hotel. Al día siguiente nos trasladaron y estuvo excelente.

2026-03-14 • via Nuitee
P
Peter • solo_traveller • au
9
Sensational
Pros:

Location and choice of restaurants

2026-03-14 • via Nuitee
S
Stephen • solo_traveller • au
1
2026-03-14 • via Nuitee
S
Sharon • couple • au
10
Only there one night but will definitely stay again
Pros:

Its proximity to the airport and it has a really lovely atmosphere

Cons:

I really loved the property

2026-03-13 • via Nuitee
Z
ZeldaBooyens • family_with_children • au
8
2026-03-13 • via Nuitee
G
Gary • couple • au
7
Pros:

Just a few minutes walk to the airport.
Nice bar area and options for fine dining or pub food

Cons:

Surprised to have just a double bed for the price we paid
Novotel and ibis share the same restaurant and facilities

2026-03-13 • via Nuitee
S
Sarah • solo_traveller • au
9
Comfortable and quiet, close to terminals. Decent pick if you want Accor points
Pros:

Great location, close to Jetstar terminal for a quick overnight.

Cons:

Random charges on bank statement despite having everything included. Busy breakfast with a long wait to get a table.

2026-03-13 • via Nuitee
D
Deborah • solo_traveller • au
9
Would recommend.
2026-03-13 • via Nuitee
N
Nella • couple • au
7
Would recommend
Pros:

Block out blinds

Cons:

Initially we we given a room with two singles, booked a queen , rectified immediately
But dont know why it happened
Staff were very helpful

2026-03-13 • via Nuitee
B
Bodie • family_with_children • au
8
2026-03-13 • via Nuitee
S
Stephen • extended_group • au
8
Excellent stop right at the airport
Pros:

Everything was as expected from a Novotel. Clean, and quiet.

Cons:

Nothing

2026-03-12 • via Nuitee
C
Christian • couple • de
8
Pros:

Die Lage ist direkt am Flughafen, am Ende von T4. Somit kann das Hotel zu Fuß erreicht werden. Es verfügt über Schwimmbad 27c und Gym. Betten gut, Dusche gut. Gastronomie ist direkt vor Ort, der übliche Fastfood und Bier. Der Fluglärm ist gering, die Fenster sind nicht zu öffnen. Klimaanlage regelt die Temperatur, einstellbar nur begrenzt möglich. In Summe: ein typisches Airport Hotel, hier bleibt man nur 1 Nacht. 4 Sterne.

Cons:

Novotel und Ibis teilen sich den Eingang und Check-in. Ein Mitarbeiter hat alle Personen „abzufertigen“. Das kann der Rezeptionist nicht schaffen, also Zwang zum Self Check-in ! Das nennt man Kostenoptimierung. Die Nacht wird trotzdem mit 250€ aufgerufen. Für die Marke Novotel bedenklich, ich werde dies in Zukunft meiden.
Wie schon anderswo angedeutet: Beschreibung zum Hotel per Fuss ist schlecht.

2026-03-12 • via Nuitee
L
Letishia • couple • au
9
2026-03-12 • via Nuitee
J
Jason • solo_traveller • au
10
Awesome
Pros:

Staff are fantastic!!
The venue is awesome

Cons:

Nothing

2026-03-12 • via Nuitee
R
Ralph • solo_traveller • us
10
Pros:

Clean and great staff, easy access to airport

2026-03-12 • via Nuitee
J
Jake • couple • nz
8
Perfect for a night of comfort after a late flight
Pros:

Beautiful entrance and rooms

Cons:

Shower head didn’t work properly

2026-03-12 • via Nuitee
C
Chris • couple • au
9
Pros:

Pillows were extremely comfy and the option to change them was a nice touch

2026-03-11 • via Nuitee
M
Michael • couple • au
7
Spoiled by the walk above. Good dinner on the night
Pros:

Did not have it

Cons:

Having to walk over a km from the hire car drop off location was ridiculous

2026-03-11 • via Nuitee
N
Nelson • couple • au
9
2026-03-10 • via Nuitee