Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (2483 reviews)
1A Grants Road Melbourne Airport , Melbourne , au

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

8.4
Based on 2483 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
J
JINGJING • couple • au
9
2026-02-15 • via Nuitee
G
Graeme • couple • nz
9
Comfortable night with good food and service
Pros:

Location, bars, restaurant and good people

2026-02-14 • via Nuitee
P
Peter • couple • ch
9
Gute Lage, sehr gutes Gym
Pros:

Sehr gute Lage zu all den Terminal, die in 8 bis 12 Minuten bequem zu Fuss zu erreichen sind.
Zweckmässige ruhige Zimmer, sehr gutausgerüstetes Gym. Das Hotel verfügt auch über ein Pub, in dem man Mahlzeiten zu vernünftigen Preisen einnehmen kann.

2026-02-14 • via Nuitee
S
Simron • solo_traveller • au
8
Good experience
Pros:

Ambience excellent, receptionist very professional

2026-02-14 • via Nuitee
G
Gail • couple • au
8
Comfortable
Pros:

Rooms clean

Cons:

Disappointed in the breakfast… Not a great variety….

2026-02-14 • via Nuitee
B
Brian • family_with_children • au
10
Excellent service
Pros:

Fast service, good food and beverage variety 😋 for the breakfast menu.

Cons:

Checking out, I wish I had booked another night.😁

2026-02-14 • via Nuitee
G
Gil • couple • au
9
Just what we wanted
Pros:

Clean comfortable and helpful staff

Cons:

Nothing to mention

2026-02-14 • via Nuitee
T
Tulipe • couple • au
10
Pros:

Loved how easy it was to check in and check out staff were kind place was clean and bed was comfy

2026-02-12 • via Nuitee
E
elleatwork • family_with_children • ph
8
2026-02-12 • via Nuitee
M
Michael • couple • gb
6
Pros:

Everything was great apart from the length of time it took to check in. Very clean, comfy beds. Perfect for early flight.

Cons:

The machines wouldn’t let me check in and advised me to see a receptionist but each customer took an average of 5 to 10mins and there were quite a few people waiting.

2026-02-12 • via Nuitee
T
Tania • family_with_children • au
9
Good way to end our family holiday.
Pros:

The fast and friendly check in, organizing the courtesy bus for our flight. The overall experience was enjoyable

Cons:

The only little picky thing would be the noise, our room was overlooking the Federal Police building close to Jetstar Terminal. However, this did not ruin our stay.

2026-02-11 • via Nuitee
C
Christian • family_with_children • au
9
2026-02-11 • via Nuitee
N
nadia cristina • couple • it
10
E’ stato Piacevole, letto comodo e pulizia.
Pros:

Pulizia

Cons:

Scelta di cibo

2026-02-11 • via Nuitee
M
Mark • couple • au
9
2026-02-11 • via Nuitee
P
Phil • couple • au
9
2026-02-11 • via Nuitee
C
caroline • family_with_children • ca
8
Pros:

Brand new hotel. Very close to the airport - a short easy walk.
Very clean rooms.
Nice choice of food, but a shame the café closes at 3 pm!!

Cons:

The room was noisy considering it is a new hotel. All you could hear was planes taking off and landing!
I thought it was expensive for a pretty basic room.

2026-02-10 • via Nuitee
B
Ben • family_with_children • au
10
Good hotel for airport stopover
Pros:

Lovely rooms, restaurants and public spaces looked nice but we didnt get a chance to try them as we flew in late and flew out late.

Cons:

A slight walk to the hotel from the airport but nothing crazy, they do have a shuttle but we didnt use it.

2026-02-10 • via Nuitee
A
Andrew • couple • au
10
Takes the stress out of air travel and getting to airport
Pros:

All good

2026-02-10 • via Nuitee
P
Peter • couple • gb
10
2026-02-09 • via Nuitee
A
Anne • couple • nz
9
2026-02-09 • via Nuitee