Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (3114 reviews)
1A Grants Road Melbourne Airport , Melbourne , au

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3114 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
J
Julie • couple • au
9
2026-08-08 • via Nuitee
J
Justin • solo_traveller • au
8
2026-08-07 • via Nuitee
C
Clare • couple • au
9
A great room and a very comfortable stay.
Pros:

Comfortable beds, easy check-in& check-out, helpful staff especially Jade on the front desk.

Cons:

-

2026-08-06 • via Nuitee
S
Speter • solo_traveller • au
8
2026-08-06 • via Nuitee
L
Louise • couple • au
10
2026-08-06 • via Nuitee
M
Michelle • family_with_children • au
8
2026-08-06 • via Nuitee
M
Margaret and Phillip • solo_traveller • au
10
2026-08-06 • via Nuitee
S
Shane • solo_traveller • au
10
2026-08-05 • via Nuitee
M
Matilda • family_with_children • au
10
2026-08-05 • via Nuitee
R
Raymond • solo_traveller • um
9
Great place to stay, outstanding gym.
Pros:

The design and cleanliness. The gym was outstanding, perhaps the best in a hotel I've been. Food was good, a few options, and staff were good.

Cons:

The price was a little high.

2026-08-05 • via Nuitee
C
Chris • couple • au
8
2026-08-04 • via Nuitee
E
Erinne • solo_traveller • au
5
Pros:

Close to the airport, walked to salty Qantas internal flight

Cons:

Cast didn't work, called for support- said fheyx send someone, took a long time. Had a showers maybe came I that time but otherwise didn't hear from them

2026-08-04 • via Nuitee
A
Amanda • extended_group • au
10
Perfect
Pros:

Modern, comfortable and convenient

Cons:

Nothing

2026-08-04 • via Nuitee
J
James • solo_traveller • au
8
2026-08-04 • via Nuitee
M
Matt • extended_group • au
10
Short stay but very pleased with everything. Thanks again.
2026-08-03 • via Nuitee
M
Mark • family_with_children • au
8
Very happy with all the facilities
Pros:

We arrived with small children at midnight and we were checked in quickly with attention to the children

2026-08-03 • via Nuitee
M
Megan • solo_traveller • nz
10
Pros:

Nicely presented

Cons:

Old bloodied sticking plaster on floor in room when we arrived

2026-08-03 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Pretty much everything was very acceptable.

Cons:

Small thing only but the in-room information about the hotel facilities for example the restaurant and menu available could be better.

2026-08-03 • via Nuitee
L
Lucinda • solo_traveller • au
9
Simple, easy check-in, great room service and location, close to the airport!
Pros:

Simple self check-in process on a screen. Great room service menu, with quick delivery.

Cons:

The room service menu wasn't working to order from the room so I had to walk down to the bar and order there.

2026-08-03 • via Nuitee
N
Neil • solo_traveller • au
8
2026-08-02 • via Nuitee