Novotel Melbourne Airport

Hotels
Novotel
8.4 (2889 reviews)
1A Grants Road Melbourne Airport , Melbourne , au

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

8.4
Based on 2889 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
P
Paul couple au
9
2026-06-06 via Nuitee
M
Michael couple au
9
Pros:

Breakfast was great
Everything new and modern

2026-06-06 via Nuitee
M
Matthew couple gb
10
Convenient, easy & modern
Pros:

Easy checkin, shuttle to T2 in middle of night, kind staff.

2026-06-06 via Nuitee
J
Jennifer family_with_children au
10
2026-06-06 via Nuitee
C
Cheryl solo_traveller au
10
Pros:

Location

Cons:

Darkness approaching hotel from Tullamarine airport

2026-06-06 via Nuitee
D
Dehnert family_with_children au
8
Modern, stylish and convienant
Pros:

Modern and new feel to the property. Great interior and exterior architecture. Very professional customer service.

Cons:

We dined in the restaurant, which had very good food however, we would have preferred an à la carte menu rather than the set course.

2026-06-06 via Nuitee
S
Stéphane solo_traveller be
6
Cons:

Soundproofing, absence of an "international" socket in the bathroom (at an international airport!)

2026-06-05 via Nuitee
D
Darlene solo_traveller au
10
Pros:

Have not slept in a better motel bed ever. Thank you . Great for early flight out.

2026-06-05 via Nuitee
M
Michelle solo_traveller au
10
2026-06-05 via Nuitee
Z
ZeldaBooyens solo_traveller au
8
2026-06-04 via Nuitee
D
Dora solo_traveller au
10
Pros:

Location, facilities, breakfast

2026-06-04 via Nuitee
J
John couple au
5
Pros:

Dinner at bar...although expensive

Cons:

Just uncomfortable...too claustaphobic

2026-06-03 via Nuitee
T
Taylah extended_group au
10
Pros:

Great stay!

Cons:

Nothing

2026-06-03 via Nuitee
L
Loren solo_traveller au
8
Pros:

The staff where amazing and so helpful

2026-06-02 via Nuitee
S
Stuart couple au
8
2026-06-02 via Nuitee
S
Sean solo_traveller au
9
2026-06-02 via Nuitee
G
Gael couple au
10
Pros:

Great property! Spacious room and comfortable bed.

Cons:

Hard to find after a long flight!

2026-06-02 via Nuitee
D
Debbie couple nz
10
Hassle free way to end holiday
2026-06-02 via Nuitee
T
Tracie couple au
10
2026-06-01 via Nuitee
K
Kara family_with_children au
10
Pros:

Staff were amazing very good to the kids apon arrival after a late flight.

2026-06-01 via Nuitee