Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (3179 reviews)
1A Grants Road Melbourne Airport , Melbourne , AU

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3179 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
J
Johnson • couple • au
9
Would stay here again
Pros:

Location to the Airport. In very good condition

Cons:

Aircraft noise on take off was noticeable but not an issue

2026-10-17 • via Nuitee
J
jane • family_with_children • au
10
Great hotel by the airport
Pros:

The staff were very helpful.
The room had a great view.
Overall, it was a great hotel.

Cons:

The linen was very scratchy and felt a bit like cardboard.
The food in the bar area was extremely expensive for portion size.

2026-10-17 • via Nuitee
S
Suzanne • couple • au
10
Close to terminals, good rooms and comfortable beds, excellent facilities and staff.
Pros:

Easy to find, great location, choices of food places. Great staff service, rooms comfortable, location to airport great.

Cons:

Na

2026-10-17 • via Nuitee
C
Craig • couple • au
6
2026-10-16 • via Nuitee
T
Tracy • extended_group • au
10
2026-10-16 • via Nuitee
M
Michael • family_with_children • au
8
Pros:

Cleanliness, good staff

Cons:

Pricei

2026-10-16 • via Nuitee
B
Brien • couple • au
8
2026-10-15 • via Nuitee
N
NAOYA • family_with_children • au
10
2026-10-15 • via Nuitee
H
Hong-An • family_with_children • au
10
Pros:

Hotel was convenient and close to the airport. There is a transfer shuttle available.

2026-10-15 • via Nuitee
H
Hao • couple • au
9
2026-10-14 • via Nuitee
J
Joselin • family_with_children • au
10
Pros:

The staff were very friendly and helpful.

2026-10-14 • via Nuitee
C
Christine • couple • au
9
2026-10-13 • via Nuitee
S
sangita • solo_traveller • au
4
2026-10-13 • via Nuitee
A
Anthea • extended_group • gb
8
Pros:

I couldnt get the handheld wand in the shower to work, only the overhead sunflower ceiling water flow.

Cons:

We only got 3 hours sleep because of the terrible traffic on the road and am early flight. Felt like we should have got a cheaper price for only being in the hotel 3 hours

2026-10-13 • via Nuitee
D
Deb • solo_traveller • au
10
2026-10-12 • via Nuitee
S
Suzie • family_with_children • au
8
Pros:

Location.

Cons:

$8 Charge of bottled water that was not taken, nor was it in the fridge .
Still waiting for refund.

2026-10-12 • via Nuitee
R
Reece • solo_traveller • au
9
2026-10-12 • via Nuitee
J
JAE SHANLY PALOMA • couple • nz
10
2026-10-10 • via Nuitee
N
Nicole • family_with_children • au
10
Pros:

The gym and the wellness centre

Cons:

Nothing at all

2026-10-10 • via Nuitee
B
Bram • couple • au
7
2026-10-10 • via Nuitee