Tancor Residential Suites

Hotels
7.9 (264 reviews)
Tancor 3, J Abad Santos St., Villa Aurora Village, Kasambagan , Cebu City , ph

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Pets allowed
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Concierge service
Shared kitchen
Steam room
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Inaccessible location
Disappointing breakfast

Categories

Cleanliness
6.93
The bathroom was not very clean, and housekeeping only cleaned the rooms after multiple requests.
Service
8.9
Staff was friendly and helpful, though there were issues with housekeeping.
Location
7.44
Location was described as quite inaccessible and far from stores and main street.
Room Quality
8.39
Rooms were nice and comfortable, but issues with bathroom cleanliness and clogged sinks were noted.
Amenities
8.42
Good facilities including a washing machine and kitchen, although some amenities were not used.
Value for Money
7.88
The overall value was impacted by unexpected parking fees and maintenance issues.
Food and Beverage
6.93
Free breakfast was disappointing, expected freshly cooked meals.
Overall Experience
8.3
Mixed experiences; however, most aspects were satisfactory for a return stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:15

Property Description

Convenient Location
Situated in the heart of Cebu City, Tancor Residential Suites offers easy access to Ayala Center Cebu and SM City Cebu, perfect for shopping enthusiasts.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and free WiFi. The hotel also provides a fitness center for guests looking to stay active.

Stellar Services
Experience exceptional service with a 24-hour front desk, room service, and a shared kitchen for added convenience during your stay.

Book your stay at Tancor Residential Suites for a seamless blend of comfort and convenience in Cebu City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for ₱ 250 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for ₱ 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PHP 150 per day.

Location

Guest Reviews

7.9
Based on 264 reviews
Cleanliness: 6.93
Service: 8.9
Location: 7.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.3
G
Grabein Son family_with_children ph
6
Homy
Pros:

Affordability

Cons:

Distance from town proper

2026-03-18 via Nuitee
J
JJ couple ca
9
2026-03-14 via Nuitee
A
Aaldert family_with_children nl
7
Pros:

De mensen die er werken zijn leuk en vriendelijk en het was verder wel okey

Cons:

Het ontbijt was steeds het zelfde je kreeg 2 bakjes rijs met vlees mee wat iedere dag het zelfde was
En in de douche lag geen anti slipmat zodat ik ben gevallen op de gladde tegels toen heb ik er een handdoek neergelegd voor het uitglijden toen hebben ze 500 pesos in rekening gebracht omdat de handdoek smerig was ik vond dat wel kinderachy dat heb ik daar ook gezegt maar reageerden er niet op dus ik ben er met rugklachten nog goed vanaf gekomen
Groetjes Aaldert Talen

2026-03-12 via Nuitee
R
Riel Anthony family_with_children ph
8
Pros:

The spacious room.. it was actually not meant for me but since they transferred me to another room because the room I booked was not available.

Cons:

The only thing I did not like was the bed frame. Need for repair..may tunog po pag you get out and get back into bed.

2026-03-11 via Nuitee
M
makhan family_with_children gb
7
Ok place for a short stay.
Pros:

Good tv with channels, double bed was nice and.firm
Good ac, was quite spacious.
Helpful staff
Good check in procedure as in you can check in at any time and stay for 24 hours.

Cons:

Outdated decor
Hob wasn't functional to use
Location was far from cebu City.
No places for a vegetarian to eat.

2026-03-10 via Nuitee
A
Alexandr couple cz
7
2026-03-10 via Nuitee
K
Kawecki family_with_children au
9
Pros:

Very nice room with kitchen and washing machine

Cons:

I had trouble using washing machine .could b my fault not sure
Same with aircon very quiet but presing highier temp didnt change anything.shower looks impresive but not working.but its small price to pay for overall comfort

2026-03-06 via Nuitee
E
Emmar Mae family_with_children gb
3
2026-03-05 via Nuitee
C
Ciro couple es
10
2026-03-02 via Nuitee
C
Ciro couple es
10
2026-03-02 via Nuitee
T
Thompson solo_traveller us
9
It's well with the money
Pros:

Everything was satisfying

Cons:

N/A

2026-03-02 via Nuitee
J
jedifunk solo_traveller us
8
Pros:

Comfortable place for my week stay. In a good neighborhood with lots of restaurants near. Friendly staff, always willing to help. Full kitchen and comfortable bed. Can recommend a stay here. Would stay again.

Cons:

Location is good, near the Tech area. But the residence itself is at the end of a dead-end road. To reach the rest of the area, you have to walk all the way around the neighborhood, which is a 15-20 minute walk... just to reach the start of the area.

2026-03-01 via Nuitee
G
Gidi couple cl
7
Pros:

Limpio

Cons:

Tenia cocina pero no refrigerador, el gimnasio estaba cerrado y la piscina muy fria, solo ponian sabanas en la cama, daba frio, la ubicacion no era buena

2026-02-27 via Nuitee
D
Danta Merino couple es
2
Decepcionada
Pros:

Era amplio

Cons:

El trato del personal, teníamos desayuno y no se nos dio. No querian entender. Ademas el ultimo dia nos quisieron cobrar 500 por una mancha en una toalla.

2026-02-25 via Nuitee
D
Danta Merino couple es
2
Mal
Pros:

Nada

Cons:

Nos quisieron cobrar la fianza

2026-02-25 via Nuitee
A
Abraham extended_group ph
7
Good to stay affordable
Pros:

Bed

Cons:

Good

2026-02-24 via Nuitee
C
Campbell family_with_children us
10
Pros:

Gym pool staff were all great

2026-02-24 via Nuitee
L
laetitia solo_traveller fr
3
Je ne recommande pas pour un séjour au calme
Pros:

La gentillesse de la propriétaire

Cons:

Trop de choses malheureusement …
L’emplacement perdu dans la nature, ce qu’on recherchait pour le calme .. loupé ! 6h15 after techno avec les basses à fond qui apparement venait de la plage qui est un peu plus loin, 7h musique en suivant des 2 maisons voisines à fond, mélangées en plus , aboiements en pleine nuit du chien des proprios avec les chiens errants du quartier (Bcp de chiens errants aux philippines), qui se mélangeaient avec le chant du coq (pourquoi pas quand il n’y a que ça), problème d eau donc une pompe lancée qui faisaient des vibrations dans la chambre ... bref arrivée aux philippines avec jet lag, nuit blanche à supporter tout ça alors qu on était venu chercher le calme … bref si certains commentaires sont positifs je me demande si on a bien passé le séjour dans la même pension …

2026-01-31 via Nuitee
O
Oriane couple fr
9
2026-01-30 via Nuitee
A
Agnieszka family_with_children pl
8
2026-01-25 via Nuitee