Hotel HAUS Ixtaczoquitlán

Hotels
7.3 (31 reviews)
Blvd. Fernando Gtz Barrios 885-2 , Orizaba , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Comfortable bed
Clean bedsheets
Cons:
Poor service
Breakfast quality
Room issues

Categories

Cleanliness
6.63
There were mentions of some areas not being clean and dissatisfaction with the state of the bathroom.
Service
6.6
The service was criticized multiple times, with comments on the staff's attitude and inefficiency.
Location
8.64
Positive remarks about the location were made, highlighting its advantages.
Room Quality
7.59
Some appreciation for the comfort of the room, but concerns about the condition were also mentioned.
Amenities
7.12
Amenities faced some criticism, particularly regarding the breakfast provided.
Value for Money
7.58
General sentiment is positive about the value received for the price paid.
Food and Beverage
6.63
Multiple negative comments regarding the breakfast quality and options were noted.
Overall Experience
7.6
An overall mixed but somewhat positive experience, highlighted by good service and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:31

Property Description

Welcome to Hotel HAUS Ixtaczoquitlán!

Luxurious Accommodations: Experience comfort in our rooms equipped with flat-screen TVs, WiFi, and modern amenities. Each room boasts a private bathroom with complimentary toiletries and a hairdryer for your convenience.

Exceptional Dining and Entertainment: Indulge in culinary delights at our on-site restaurant and unwind with your favorite drink at the bar. Enjoy a memorable dining experience without leaving the hotel premises.

Convenience at Your Fingertips: Benefit from our 24-hour front desk service, ensuring assistance whenever you need it. Experience a seamless stay with complimentary WiFi access and private parking during your visit.

Book your stay at Hotel HAUS Ixtaczoquitlán now and create unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.3
Based on 31 reviews
Cleanliness: 6.63
Service: 6.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 7.6
E
Eduardo • couple • mx
7
Poner buenas almohadas
Pros:

Realmente esta bien la ubicación. Y el trato

Cons:

La vdd lo mas incomodo fueron las almohadas muy bajitas solo te dan una horrible noche x las almohadas

2026-03-30 • via Nuitee
P
PEREZ LOPEZ • couple • mx
8
bien
Pros:

la habitacion muy bien

Cons:

el desayuno pesimo

2026-03-23 • via Nuitee
S
Sanchez • couple • mx
8
Pros:

La cama

Cons:

Cortinas rotas, problema escusado

2026-02-12 • via Nuitee
E
Erik • couple • mx
1
Cons:

El personal no tan capacitado- para tratar al cliente y le falta infornacion.
Muy cerrados para solucionar una situación de ellos
Cosa que nunca había tenido en ninguna resrvacion

2026-02-09 • via Nuitee
R
Ricardo • solo_traveller • mx
8
Pros:

la habitación muy limpi,

Cons:

el servicio de desayuno

2026-01-26 • via Nuitee
C
cecilia • couple • mx
7
2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
1
Everything was dirty and the staff was unprofessional
Pros:

Nothing

Cons:

Everything was dirty and the staff was unprofessional

2026-01-05 • via Nuitee
L
Luis Alberto • extended_group • mx
8
Mejora de servicio en restaurant
Pros:

El trato del personal y las instalaciones.

Cons:

El desayuno que en mi estancia no variaron el menú solo huevo revuelto, frijol y chilaquiles además que sirven muy poco deberían variar el menú diario

2025-12-30 • via Nuitee
H
Hiajath • couple • mx
8
2025-12-23 • via Nuitee
G
Gerardo • couple • mx
8
Pros:

Muy bien todo

Cons:

Demasiado solitario no hay guardia

2025-12-23 • via Nuitee
I
Ignacio • couple • mx
6
Pros:

El servicio de limpia fue muy malo y el desayuno pecimo

Cons:

Solo la comodidad

2025-12-21 • via Nuitee
V
Victor Cardoso • solo_traveller • mx
8
2025-12-13 • via Nuitee
C
Cesar Ledezma • couple • mx
1
Pros:

Nada, me asignaron una habitación dañada sin chapa y servicios, causa de que no vieron mi reserva

Cons:

1. Mala atención
2. Asignación de recamara sin servicios, sin una chapa de seguridad y sin aislamiento, taparon la puerta con unos plásticos
3. Servicio deficiente

2025-12-13 • via Nuitee
D
David H. • couple • mx
8
BUENI
Pros:

LA CAMA ESTA EXCELENTE

Cons:

HABITACIONES UN POCO DETERIORADAS,

2025-11-07 • via Nuitee
A
Adrian medina • solo_traveller • mx
8
2025-10-06 • via Nuitee
J
Jime04 • couple • mx
10
2025-08-28 • via Nuitee
A
Alvarez moreno • couple • mx
6
2025-08-28 • via Nuitee
M
Marisol • family_with_children • mx
3
Cons:

El personal tiene mala actitud, el desayuno q ofrecen es pésimo, nos sirvieron un café q estaba en mal estado

2025-08-28 • via Nuitee
J
Jime04 • couple • mx
10
Pros:

La habitación

Cons:

El desayuno

2025-08-28 • via Nuitee
A
arau fabian • family_with_children • mx
10
Pros:

La comodidad de la habitación, y el buen trato del personal.

Cons:

El desayuno de cortesía, 😅

2025-08-04 • via Nuitee