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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Hot tub/Jacuzzi
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Non-smoking throughout
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Concierge service
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Swimming nearby
Review Highlights
Categories
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Property Description
Prime Location near MRT Stations
Hotel Bencoolen Singapore is conveniently situated just minutes away from multiple MRT stations, making it easy for guests to explore the city with ease.
Modern Amenities and Facilities
Enjoy the convenience of a well-equipped gym, a relaxing outdoor pool, and complimentary WiFi in all rooms, ensuring a comfortable stay for every guest.
Delicious Dining Options
Start your day right with a delicious breakfast spread featuring Continental and Asian dishes at the hotel's cozy cafe.
Experience the perfect blend of comfort and convenience at Hotel Bencoolen Singapore. Book your stay now for an unforgettable experience!
Please note that for credit card payment, the hotel only accepts Visa or Mastercard. Strictly no other types of cards are allowed. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 7 years old stay for free when using an existing bed.
Children from 8 years old to 12 years old stay for S$ 8 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Staff really helpful. Location excellent. Room smaller than expected, a bit run down and not well cleaned. Breakfast a little ordinary. Only had it once then chose other places.
We were staying in Singapore for the Formula 1 and the location is excellent! It was possible to walk to the venue (but of course the Singapore humidity made it impossible to be outdoors during daylight hours) but we could also catch the metro or buses right outside the venue. Orchard Road was also close by and all the main attractions of Singapore were also closely linked via public transport. The neighbourhood in the vicinity was also excellent to explore with Bugis also only walking distance. The breakfast was also hearty and delicious and staff were always friendly and helpful if we had any enquiries.
The building is quite old although has been refurbished.
Mr. Jaison the front office manager was very courteous and supportive. Because of him our stay was nice and refferred to many friends this hotel
住宿地點很理想，距離F1賽道zone4的gate步行約20分鐘內可抵達，Raffels Place一帶徒步路程約15分鐘左右，夜間觀賽後省去許多通勤問題，也不用花大錢搭計程車，離國家博物館、南洋藝術學院、SMU都很近，飯店周邊環境安靜不複雜。往返機場或前往市區景點都很方便，相對商業區附近的飯店也較便宜，是理想的住宿區域。
飯店隔音極差，隔壁房說話、看影片、洗澡的聲音都能聽得一清二楚，走廊有人走動的聲音也很明顯。戶外的人聲、車聲、雨聲也都能清楚聽到，幸好這區清晨和夜間並不嘈雜。飯店建築和房內裝潢、家具都很老舊，兩台電梯運行時的聲音都像是隨時會解體，浴室和床、mini bar都很基礎，此房型房內沒有額外的座椅或沙發，入房後僅能坐在床上，房內沒有提供室內拖鞋，整體清潔程度勉強能接受（像是老式家庭旅館）。早餐像是經濟艙的飛機餐，但飯店周邊可選擇的咖啡廳、餐廳很多，價格也實惠。
De ligging
De bedden waren een ramp las van mijn rug gehad
Checking in and out was a breeze despite the crowd (hotel seems quite popular). The staff especially at the reception is super friendly and polite. We were asked to switch to another room but was not a problem at all since they asked graciously. Slippers are available upon request!
Cons: only 2 pillows were provided (1 per guest), additional cost if you ask for more. I sleep while hugging a pillow so this was quite inconvenient for me, wish they provided 2 pillows per guest. Also, walls are thin so we can hear others guests but not a biggie since it's quiet at night. Breakfast spread can be improved as options are very limited, great coffee though!
Best: right across Bencoolen Exit A with a nearby 7-11. Amazing location!
The elevator is very very slow
Great location close to MRT lines and a short walk to almost everything.
Buffet breakfast was chaos with staff standing watching as plates were left on tables and tables left unclean, so we had to ask for a place to be made. I think it's the budget hotel thing where patrons think it's okay to take everything they see offered.
The staff. They were very friendly. Food taste was average, but enough to fill one.
None that I can think of except the comfort room at the ground floor which was not too clean.
Thd location was good, near Bencoolen MRT
The hotel, room and facilities was quite old compared to price. The room was a bit dirty, there was a few hair on the floor even we asked the housekeeper to clean daily but it seems they just only cover the bed and replenish items. Also, the air conditioner was leaking!
Superior is small, no chair, no bidet in the bath room. The swimming pool is a joke and the gymn also. Feel deceived by thr pic. Staff not always presence at the lobby, no response when being called.
The location is fabulous, right in the heart of where you want to be. The staff are also very helpful and friendly.
The room was small and did not match the photos that claimed to be the same type on the website and also had an interconnecting door to another room, which had a noisy family in it and you could hear everything.
During one almighty downpour of rain, the windows started leaking a cast amount of water into the room. It was reported to reception, and the "fix" was to place a towel on the windowsill.
The only good thing I like about this hotel is the location. Some staff are very helpful but some were not. The breakfast was very standard but it is ok lah.
No bidet and the superior type is small. I think its overprice here. The deluxe type is ok. The fitness centre and the pool are jokes to me. Its only good from the picture. So dissapointing. Few times (at evening and even morning, no staff at the front desk and no one answering the call so need to go down to the lobby and told them what we need (after knocking a door, we believe staff inside) esp considering the old lift that was slow.
Location
Staff and support. Breakfast was bad. It’s not give any value
No wifi for 3 days when i stayed there.
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