Hotel Metropolitan Sendai

Hotels
•
JR-EAST HOTELS
8.5 (1490 reviews)
Aoba-ku Chuo 1-1-1 , Sendai , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Diverse breakfast options
Cons:
Lack of laundry facilities
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews mentioned cleanliness positively, but some indicated issues in the bathroom.
Service
9.05
Consistently praised for attentive and friendly staff.
Location
9.09
Proximity to train station and convenience of nearby amenities were highlighted.
Room Quality
8.54
Rooms were mostly described as comfortable and spacious.
Amenities
7.57
Missing certain amenities like laundry services mentioned as a downside.
Value for Money
8.03
Given the location and comfort, many found it a good value despite some comments on high breakfast costs.
Food and Beverage
9.08
Breakfast options were frequently praised for quality and variety.
Overall Experience
8.55
Overall satisfaction with the stay was generally high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:49

Property Description

Prime Location at JR Sendai Station

Directly connected to JR Sendai Station, Hotel Metropolitan Sendai offers convenience and comfort for travelers. The hotel boasts 5 dining options, including local specialties at Restaurant-cafe Serenity.

Luxurious Amenities and Services

Enjoy a relaxing stay in rooms adorned with warm natural colors, equipped with a flat-screen TV, minibar, and electric kettle. Indulge in massage services, beauty salon treatments, and business center facilities during your visit.

Diverse Culinary Experiences

Savor Japanese and Chinese cuisines at Hotel Metropolitan Sendai. With 5 distinct dining spaces to choose from, each offering a unique ambiance, guests can immerse themselves in a culinary journey.

Book your stay now at Hotel Metropolitan Sendai for a seamless blend of comfort, convenience, and culinary delights.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 1490 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
M
mina • family_with_children • jp
5
べつにーー、です。
Pros:

照明が落ち着いている点

Cons:

ホテルマンが、常連客と大声でロビーで話していて、印象が良くなかったです。

2026-07-18 • via Nuitee
M
MITSUNORI • solo_traveller • jp
9
2026-07-18 • via Nuitee
A
AKINA • couple • jp
10
2026-07-17 • via Nuitee
H
HUYNH DUC • couple • jp
10
2026-07-17 • via Nuitee
Y
YUMIKO • solo_traveller • jp
8
2026-07-14 • via Nuitee
H
HINANO • solo_traveller • jp
8
2026-07-12 • via Nuitee
林 • extended_group • tw
10
2026-07-10 • via Nuitee
M
Mayumi • couple • jp
7
いい旅になりました。
Pros:

駅から近くチェックイン前もチェックアウトの後も荷物を預かっていただき動き回るのにとても楽でした。

Cons:

特にない

2026-07-10 • via Nuitee
H
Hideaki • solo_traveller • jp
7
Pros:

朝食が良かった

Cons:

設備が古く、USB充電ができなかった

2026-07-07 • via Nuitee
P
Paul • solo_traveller • nz
9
Great location and buffet breakfast.
Pros:

Great location, right by Sendai station. Lovely room (albeit small- which we were aware of prior to staying). Tea, coffee, jug provided. Good toiletries provided, along with 2 x water.
Friendly staff. Great breakfast offering (we ate at Serenity), who had Japanese/asian and western offerings.

Cons:

Small room (but again, we were aware of this).

2026-07-07 • via Nuitee
吹越 • solo_traveller • jp
1
2026-07-07 • via Nuitee
K
Kouji • couple • jp
10
2026-07-07 • via Nuitee
関口 • solo_traveller • jp
9
落ち着きのあるホテル
Pros:

仕事での常宿でしたが、しばらくぶりに泊まりました
やはり落ち着きます

2026-07-03 • via Nuitee
H
h • solo_traveller • jp
8
枕以外はとても良かったです。
Pros:

リッチがとても良い

Cons:

枕が男性の頭髪の臭いが有り。
枕の匂いはどこも難しいですが

2026-07-03 • via Nuitee
M
masae • solo_traveller • jp
7
Pros:

駅に近い

Cons:

特に無し

2026-07-03 • via Nuitee
Y
youko • couple • jp
10
2026-07-02 • via Nuitee
角張 • solo_traveller • jp
7
2026-06-30 • via Nuitee
H
Hiroshi • solo_traveller • jp
8
2026-06-30 • via Nuitee
S
SATOSI • solo_traveller • jp
10
2026-06-30 • via Nuitee
M
MITSUKO • couple • jp
10
快適
Pros:

キレイ。接客も良い。
駅と直結してる。

Cons:

ルームサービスのモーニングを電話でも予約できたら助かります。

2026-06-29 • via Nuitee