TotalApartments Stakkevollvegen Studio

Difficoltà nel comunicare con l'host all'occorrenza.

What I don’t like about the property is a rather long list, I’ll try to keep it as short as possible. First of all, the communication could be improved. “Typically responds within 24 hours” is an absolute joke. I messaged twice requesting an early check in time and received nothing back. The first message I sent was a month in advance. When we arrived, the cleaners were about and looked incredibly miserable and skittish - didn’t think anything of it though as I probably look the same at my place of work most days. We entered the room and the stench that consumed us was overwhelming. Absolutely disgusting - but doesn’t come close to the smell that was inside the fridge and dishwasher. Something died, resurrected and died again in the fridge, I swear. The kitchen oven top wasn’t cleaned whatsoever. Crumbs and some sort of sticky residue, as well as the kitchen dining table. Completely filthy. The bathroom was worse believe it or not though! Piss covered floor around the base of the toilet, a massive lump of pure black hair in the shower drain and fuzzy mould balls on the ventilation. It was so bad that I spent most of my first day of holiday CLEANING the room I paid for. Went to the supermarket below and got some cleaning products. I’m half expecting half a days wage from TotalApartments for the work I put in. The grime on the tissues from the fridge were disgusting. I almost threw up. I definitely wouldn’t recommend this place whatsoever. Huge regret.

The parking area can accommodate approximately 5 cars. It's far from the city center, but close to the airport.

Basics such as shampoo, body wash, oil, salt & pepper would have been good to save us from buying big bottles and throwing it way after.

I think the price is a little bit high, but considering it’s Tromso and it was season when you could witness northern lights from the window maybe it’s normal.