Muckleshoot Casino Resort

Hotels
8.6 (640 reviews)
2402 Auburn Way South , Auburn , US
+1 800-804-4944

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Free
Children allowed

Facilities

Indoor heated pool (4 ft) and hot tub
labcəbut spa (5,500+ sq ft, 10 treatment rooms, salon, sauna, steam room)
24/7 fitness center with Precor equipment
Arcade
24/7 business center
Complimentary valet parking
Complimentary self-parking in garage
Bell/concierge service
Room service (weekend breakfast, Fri-Sat dinner)
Rooftop steakhouse on 19th floor
See all facilities

Review Highlights

Pros:
Beautiful, comfortable rooms
Fantastic pool
Great, convenient location
Valet parking (excellent and free)
Generally clean rooms
Safe/secure property
Cons:
Long check-in delays and inconsistent staff/management responses
High room rates / poor value for money according to several guests
Parking/security access inconvenient for self-parking
In-room cleanliness misses (dirty floor, missed vacuuming)
No in-room microwave; coffee pods not consistently refilled

Categories

Cleanliness
9
Multiple reviewers noted the room was clean and 'nice' though a few mentioned a dirty floor and missed vacuuming under furniture; overall generally clean with isolated issues.
Service
6
Mixed to negative service reports: severe check-in delays (hours), unresponsive management and inconsistent staff responses caused major dissatisfaction for several guests.
Location
9.6
Frequently praised as a great, convenient location with easy access to main road and destinations; some noted high traffic around the hotel as an external downside.
Room Quality
9.7
Consistently positive comments about room quality: 'beautiful' rooms, nice bathrooms and showers, comfortable accommodations and good views on higher floors.
Amenities
9.5
Strong amenities mentioned (fantastic pool, valet parking, casino access) though a few practical misses (no microwave in-room, coffee pods not always refilled).
Value for Money
7
Several guests complained about high rates (examples: ~$500 and $699 charges) and poor perceived value when events were impacted; overall value rated below other strengths.
Food and Beverage
9
Limited direct comments: minor negatives around in-room coffee pod refills and lack of microwave for warming food, but no major complaints about on-site F&B offerings.
Overall Experience
9
Overall stays are positive (friendly staff in some reports, immediate check-in for some, excellent facilities) but are tempered by notable service and value failures for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:24

Property Description

Rising 18 stories above the Pacific Northwest, Muckleshoot Casino Resort offers a retreat where you can leave the everyday behind. Wake up to sweeping views of Mt. Rainier, the Olympic Mountain range, and the Seattle skyline. The 18-story smoke-free tower offers 401 elegantly appointed non-smoking guest rooms, including 27 suites. Rooms include a 65-inch TV, mini fridge, Nespresso coffee machine, high-speed WiFi, laptop safe and cozy robes. The resort features a relaxing indoor pool and hot tub, labcəbut spa, state-of-the-art 24/7 gym, arcade, business center, complimentary valet and self-parking, room service, and an immaculate rooftop steakhouse on the 19th floor. The property is pet-free but welcomes certified service animals. Guests must be 21+ with valid ID.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Important information

    This property will not accommodate hen, stag or similar parties.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

8.6
Based on 640 reviews
Cleanliness: 9
Service: 6
Location: 9.6
Room Quality: 9.7
Amenities: 9.5
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9
D
Daphne • couple • us
10
2026-11-06 • via Nuitee
L
Linda • couple • ca
1
2026-11-06 • via Nuitee
J
jackson • couple • us
4
57 dollars for two drinks
Cons:

How expensive drinks were

2026-11-02 • via Nuitee
R
Robert • solo_traveller • us
10
2026-11-01 • via Nuitee
R
Robert • couple • us
10
2026-10-25 • via Nuitee
P
pettitt • couple • us
9
2026-10-22 • via Nuitee
H
Heather • extended_group • us
5
2026-10-18 • via Nuitee
J
Jason • couple • us
10
Pros:

Access to main road, clean nice room

Cons:

High traffic, outside of your control

2026-10-15 • via Nuitee
M
Matt • couple • us
10
2026-10-14 • via Nuitee
D
Donald • solo_traveller • us
10
2026-10-12 • via Nuitee
J
Jade Nicolls • solo_traveller • us
1
Is Auburn this dangerous?
Pros:

I like the newness of the facility the bathroom was nice I like the shower

Cons:

I didn't like having to present a driver's license and get scanned to even get to the hotel that should be reserved for the casino entrance
If you want to self park, the entrance from the parking garage to the actual hotel desk is all the way across the entire casino floor, when carrying heavy bags to check in it's way too far we ended up having to use the valet for closer access. Do they think someone is going to rob this place because I think there's more security here than there is when I have to go through TSA.

2026-10-12 • via Nuitee
C
Clea • couple • us
1
Awful, bad service, wasted my time and money.
Pros:

Not a lot

Cons:

I paid almost $500 for a room. My wife and I were going to a concert that night, we arrived an hour before our check in time and waited THREE HOURS for our room. They were TWO WHOLE HOURS LATE checking us in. We had to start getting ready for the concert in the public bathroom and were an hour late to our concert that we spent another few hundred on tickets. Overall a terrible experience. Then we asked to talk to the manager about compensation for the hotels delay in checking us in which made us late for our event and they said the manager wasnt in but would be personally calling everyone shortly and I never heard from anyone ever again. Terrible service, waste of money, I will never be staying there again and I will be spreading the word about how horrible it was.

2026-10-08 • via Nuitee
C
Carrie • extended_group • us
4
Pros:

The room was nice

2026-10-08 • via Nuitee
C
Caitlin • couple • ca
8
2026-10-07 • via Nuitee
K
Kattie • extended_group • us
8
Pros:

The rooms are beautiful! And comfortable

Cons:

It was very expensive- reserved it on a weekend of a concert that was cancelled and still had to pay $699.00 for one nights stay.

2026-09-18 • via Nuitee
G
genamac • extended_group • us
7
2026-09-17 • via Nuitee
K
Kimberly and Robert • couple • us
10
Beautiful hotel, fun casino fantastic pool great location
Pros:

We were able to check in right away. The staff was super friendly. The location was perfect for where we were trying to go.

Cons:

Nothing

2026-09-14 • via Nuitee
R
Roar • solo_traveller • no
10
Beste hotell ever og prisen var ok. 2 dager med luxus
Pros:

Jeg bodde i 14 etg med fantastisk utsikt

2026-09-12 • via Nuitee
K
Kon • couple • us
10
Would stay again.
Pros:

Valet parking was excellent and free

Cons:

Stayed 2 nights and coffee pods weren't refilled.

2026-09-06 • via Nuitee
T
Tauinaola • solo_traveller • us
10
Pros:

How safe it is. Not have to worry about random people walking around.

Cons:

That you have to warm your food somewhere else. No microwave.

2026-09-04 • via Nuitee