Copthorne Hotel Newcastle

Hotels
•
Copthorne Hotels
8.4 (6369 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.4
Based on 6369 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
D
David • extended_group • gb
6
2026-03-07 • via Nuitee
N
Neil • extended_group • gb
8
Pleasant enough stay in a good location.
Pros:

Having a room with a view overlooking the river was nice. The rooms are spacious enough for 2 people and luggage. The location is excellent for Newcastle city centre's restaurants/pubs & nightlife.

Cons:

The car park price is a little on the steep side.

2026-03-07 • via Nuitee
M
Michelle • couple • gb
8
2026-03-07 • via Nuitee
D
Deborah B • couple • gb
10
Faultless
Pros:

Exceptional customer service, from reception to bar to breakfast staff. . Room spotless. Great vegan breakfast, staff very helpful. Love that the hotel has pictures from a local college on display and supports local charities. We will definitely return.

Cons:

Nothing.

2026-03-06 • via Nuitee
P
Paul • couple • gb
10
Pros:

Great room with views overlooking the river, lovely restaurant, good location for quayside walks.

Cons:

Nothing to dislike

2026-03-06 • via Nuitee
M
Matthew • couple • gb
10
2026-03-06 • via Nuitee
J
Jennifer • couple • gb
10
2026-03-06 • via Nuitee
B
Brian • solo_traveller • gb
8
Great stay. Will stay again Thank you to all the staff.
Pros:

Excellent room great view of the river.
Lovely breakfast. Great public areas to sit in

Cons:

Replenishment of buffet breakfast items

2026-03-06 • via Nuitee
S
Shannon • couple • gb
10
Incredible and relaxing.
Pros:

The location is magical we had full view of the tyne and bridges. Food was outstanding, tried the soup and nachos then pizza and fish and chips was so tasty. Staff were super helpful and kind aswell.

Cons:

No complaints!

2026-03-06 • via Nuitee
R
robert • couple • gb
7
Relaxing
Pros:

Full English Breakfast was poor. Restaurant was quite for breakfast so hot food had been out far too long by the time we entered the breakfast room. Hash Brown's, Black pudding, Bacon were all dried up and rock hard and inedable. The waitress had told us the eggs would be brought to our table. I guess for the reasons I have stated.

Cons:

See above, staff were good. And everything else was OK.

2026-03-06 • via Nuitee
R
Raymond • family_with_children • gb
9
Good hotel
Pros:

Very welcoming staff good size rooms and facilities great location close to all amenities great breakfast and good choice of hot and cold options

Cons:

Nothing everything was to my liking

2026-03-05 • via Nuitee
D
Dennis • solo_traveller • gb
10
A thoroughly excellent stay
Pros:

Excellent Location, friendly helpful staff

2026-03-05 • via Nuitee
D
Darren • solo_traveller • gb
7
Great location clean rooms well.kept
Pros:

Clean good location

Cons:

N/A

2026-03-05 • via Nuitee
C
Chloe • solo_traveller • gb
9
Lovely stay
Pros:

Lovely facilities and big rooms

2026-03-05 • via Nuitee
J
James • solo_traveller • gb
8
2026-03-05 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Good location

Cons:

Only one towel in the bathroom on the first night.

2026-03-05 • via Nuitee
N
Nicola • couple • gb
6
Pros:

Room was clean and quiet. Staff were pleasant and helpful. Food was plentiful and reasonable. Shower very hot and powerful. We had a nice time here.

Cons:

We don’t use lifts and the stairwells were utilitarian, cold, wet, dripping with rainwater - uncarpeted is fine, unpainted, unheated, concrete walls and literally dripping/raining inside is bizarre! The room was clean but the outside of the window, canopy, and access walkway outside were dirty and covered with pigeon poo, not so nice as an immediate view from your bed. Lights on the canopy outside lit up the room and weren’t turned off until after 11pm on Sunday, after midnight on Monday. Check in process seemed to mean over ten emails, multiple forms to check in online, but then having to do them in person as well.

2026-03-04 • via Nuitee
R
robert • family_with_children • gb
10
Pros:

Reasonable prices for food .lovely place to stay

Cons:

Can't find any faults with this place. I've stopped many times.

2026-03-03 • via Nuitee
J
Julia • couple • gb
10
Excellent all round
Pros:

Excellent location, all staff pleasant and helpful. The hotel itself is very comfortable and clean. The breakfast is excellent with plenty of options.
Stayed for the evening meal, food again was excellent. Overall excellent value for money

Cons:

I can't find any negative comments to say about my stay here and I wouldn't hesitate to book again in the future and would highly recommend

2026-03-03 • via Nuitee
A
Andrea • couple • gb
10
Comfortable with great value
Pros:

Room was clean and well presented. I had requested a room with a river view and I wasn’t disappointed! It was amazing. Location was excellent, I have stayed here before, I like being near to the quayside and city centre so Copthorne Hotel is ideal. The on-site car park is a huge advantage too.

Cons:

Nothing

2026-03-03 • via Nuitee