Copthorne Hotel Newcastle

Hotels
Copthorne Hotels
8.4 (6479 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.4
Based on 6479 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
H
Helen couple gb
8
Great location, helpful staff, clean room with good facilities
Pros:

Location is great

Cons:

The bathroom was clean but a little tired

2026-05-16 via Nuitee
T
Thomas couple de
10
Es ist ein sehr ruhiges und angenehmes Hotel, super freundlich und hilfsbereit. Lage perfekt
2026-05-16 via Nuitee
G
Gary couple gb
6
Pros:

Great location for the Utilita Arena & Quayside

Cons:

The room was more than big enough but it is quite dated. The bathrooms especially are in need of an upgrade.

2026-05-16 via Nuitee
A
Arijit solo_traveller gb
6
2026-05-16 via Nuitee
P
Paul couple gb
10
2026-05-16 via Nuitee
M
Michael couple gb
10
Nice little break away easy access to parking and close to the city
Pros:

Excellent location especially if you’re going to the arena for a show. Very friendly staff.

Cons:

Nothing

2026-05-16 via Nuitee
V
VeejayC couple se
7
Great location but you need to be fit.
Pros:

Location, by the river. Not too difficult to get to from the train station but you habe to be fit as it is a steep down hill .... and up hill to get back.

Cons:

Standing in a shallow bath to have a shower.

2026-05-16 via Nuitee
M
Melanie couple gb
10
Fabulous stay, fabulous room, fabulous breakfast, we will be back.
Pros:

Lovely warm welcome at reception. Welcome drinks at the bar and an amazing room on the corner over looking the Tyne

Cons:

Nothing

2026-05-15 via Nuitee
D
DAVID solo_traveller gb
7
Convenient for a working trip to Newcastle
Pros:

Great views, especially from the Club Rooms

Cons:

The hotel is really showing its age and need major investment to bring it up to date. When it opened in the 1980 it was a 5 start hotel. The bedrooms are very dated as are the bathrooms.

2026-05-15 via Nuitee
J
James couple gb
8
2026-05-14 via Nuitee
S
SEAN solo_traveller gb
10
2026-05-14 via Nuitee
R
Robinson family_with_children gb
9
Great stay experience
Pros:

EVERYTHING

Cons:

NOTHING

2026-05-13 via Nuitee
C
Catherine couple gb
10
2026-05-13 via Nuitee
A
Andrea family_with_children gb
9
Pros:

The location was excellent, the staff from arriving were very polite, helpful and professional.

The hotel parking was very easy and value for money.

The room we stayed in 309 had a river view and was very clean, spacious and comfortable with a fridge, kettle, wardrobe & a safe.

Cons:

The only thing I didn't like was not enough sockets or sockets next to the bed.

2026-05-13 via Nuitee
C
Catherine couple gb
10
2026-05-13 via Nuitee
T
Teresa solo_traveller gb
10
2026-05-13 via Nuitee
M
Mason solo_traveller gb
10
Pros:

Everything amazing hotel

Cons:

Could not fault a thing everything was perfect

2026-05-13 via Nuitee
P
Paul couple gb
2
Not impressed
Pros:

Hairs on the bathroom

Cons:

Not a 4 star hotel

2026-05-12 via Nuitee
I
IAN solo_traveller gb
10
short stay
Pros:

excellent room , good breakfast , close to everything

Cons:

nothing

2026-05-12 via Nuitee
M
Michael couple gb
10
Weekend in Newcastle
Pros:

Amazing location and lovely staff

Cons:

The bathroom was a little dated, and the shower head was small and had little pressure

2026-05-12 via Nuitee