Copthorne Hotel Newcastle

Hotels
Copthorne Hotels
8.4 (7079 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 7079 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
B
Barbara extended_group gb
8
Nice hotel, great location, spacious rooms all with river view.
Pros:

Great location. Good breakfast and meal
In restaurant for late lunch/early dinner was good quality and good value.

Cons:

The male Receptionist on our arrival could have been more helpful. The other female Receptionists were fine, and helpful with our luggage storage and on checkout.
The water in the bath didn’t drain well after using the over/bath shower. I meant to mention this on checkout but I forgot, however I wasn’t asked how the stay was either. Yes I would return, and if any issues with the room I would make sure i mentioned it at the time.

2026-08-15 via Nuitee
A
anaruma solo_traveller nz
10
Pros:

The view from my room was awesome

Friday staff.

Cons:

Leaving

2026-08-15 via Nuitee
H
Helen couple gb
8
Pros:

Location and view of the river. Reception Staff were very efficient, polite and accommodating.

Cons:

Slightly tired, could do with a bit of a revamp.

2026-08-15 via Nuitee
M
Mark couple gb
8
Great location, great value
Pros:

Location, comfortable and good value

Cons:

I think front of house could be a bit more welcoming, and also ask if we enjoyed our stay

2026-08-14 via Nuitee
T
Tony couple gb
8
As always we enjoyed our break in Newcastle and will keep coming back to the Copthorne.
Pros:

The Copthorne is our go to hotel when in Newcastle. Position is excellent catching the buzz of the riverside and close to many attractions, restaurants and pubs. Rooms are clean, comfortable and fairly spacious with great views of the river. Staff are always friendly and helpful and room prices are usually good. Having a large car park attached to the hotel is great.

Cons:

The bathroom is a bit 'tired' looking but is clean and has both bath and shower with piping hot water so really not an issue at all.

2026-08-13 via Nuitee
B
Brian solo_traveller gb
8
Excellent room great view very good for the quay side
Pros:

Location

2026-08-13 via Nuitee
S
SIMONA family_with_children gb
10
Pros:

The best view to the river.

2026-08-13 via Nuitee
P
Patrick solo_traveller gb
8
2026-08-12 via Nuitee
D
Denise solo_traveller gb
8
A very pleasant stay…
Pros:

Good location on the quayside close to plenty of bars and restaurants. Easy parking at the hotel.

Cons:

Noisy when the Metro is running.

2026-08-11 via Nuitee
C
colin solo_traveller gb
9
No negative all positive
Pros:

As always staff & location

Cons:

Clean & Facilities

2026-08-11 via Nuitee
A
Alec solo_traveller gb
9
Pros:

Excellent service and facilities, close to the City centre, slightly disappointed with breakfast, warm plates, tepid food, thank you to the staff and well done, we would definitely book again...

Cons:

See above...

2026-08-11 via Nuitee
G
Gerry couple gb
8
Relaxing stay
Pros:

Location

Cons:

Paid parking

2026-08-11 via Nuitee
A
Amaan couple gb
8
Great Location & Staff
Pros:

Great room, staff and location

Cons:

The bathroom could do with updating

2026-08-11 via Nuitee
A
Ann extended_group gb
8
2026-08-11 via Nuitee
J
Julie solo_traveller gb
8
Pros:

Great hotel, very clean and fab breakfast.

Cons:

Thought being a part of the millennium club gave you benefits. Last time we stayed here we got early checkin and late checkout. This time we were told no.

2026-08-11 via Nuitee
M
Mark couple gb
10
2026-08-11 via Nuitee
M
Michael couple gb
9
Great stay loved it.
Pros:

Location and views.

Cons:

O

2026-08-10 via Nuitee
S
Stuart solo_traveller gb
9
Pros:

Very helpful young man on reception. Lovely rooms. Good breakfast. Would return.

Cons:

Nothing.

2026-08-10 via Nuitee
R
Ross solo_traveller gb
9
Cons:

Not quite enough power sockets. Only 1 accessible and that took a hunt!

2026-08-10 via Nuitee
G
George couple gb
8
Wonderful staff, all helpful and happy to assist with any question. The location was superb.
Pros:

Fantastic location

Cons:

Feels old and the rooms while very spacious, are outdated. Lack of plug sockets near the bed was an annoyance.

2026-08-10 via Nuitee