Copthorne Hotel Newcastle

Hotels
Copthorne Hotels
8.4 (6479 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.4
Based on 6479 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
L
lawrence couple gb
9
2026-04-24 via Nuitee
R
Richard solo_traveller gb
9
2026-04-23 via Nuitee
M
Margaret couple gb
9
Hotel was lovely and so were the staff. Really enjoyed our stay.
Pros:

Location

Cons:

Room a bit dated although very clean.

2026-04-23 via Nuitee
J
Jacques solo_traveller gb
8
Central location great for short stay.
Pros:

Very nice staff and perfect location by the river. Very good size room. Buffet breakfast.

Cons:

Shower system could do with a refresh.

2026-04-22 via Nuitee
M
Morton solo_traveller gb
7
2026-04-22 via Nuitee
P
Paula solo_traveller gb
8
2026-04-22 via Nuitee
P
Paula couple gb
9
Very comfortable stay, great nights sleep and would definitely stay again.
Pros:

Very comfortable, clean hotel. Excellent location on the Quayside with views over the river. Light and airy, all rooms face the river. Car park adjoining the hotel. Room very clean and comfortable, nice toiletries. Had a great nights sleep. Hot and cold buffet breakfast. Lovely airy reception area.Very friendly and helpful staff. Taxis are available from hotel.

Cons:

Not that I don’t like it but the car park entrance isn’t as well signposted as it could be ( I’d googled it).

2026-04-22 via Nuitee
C
Christopher family_with_children gb
10
2026-04-22 via Nuitee
S
Simon solo_traveller gb
7
Reliable hotel
Pros:

Always reliable, clean and friendly staff.

Cons:

I think no room service and mini bars isn't the way.

2026-04-22 via Nuitee
E
Emma family_with_children gb
8
Pros:

Great breakfast and a beautiful setting on the river.

Cons:

It was a little noisy and the bed wasn't as comfortable as I hoped.

2026-04-21 via Nuitee
L
Liam solo_traveller gb
10
2026-04-20 via Nuitee
C
Claire couple gb
4
It was ok but disappointing . Property very outdated
Pros:

It is a good location

Cons:

The hotel so very tired. Online on some sites I was told there was a swimming pool . This is why we booked there . Arrived and was told the swimming pool closed 15yeaes ago !

2026-04-20 via Nuitee
B
Baldwin couple gb
2
Overpriced for what it was - felt like a budget hotel room - hotel itself was lovely room very basic
Pros:

Room View

Cons:

It was too hot, air conditioning was very very noisy and difficult to work out. Room wasnt worth the price we paid very basic. Also requested some oat milk and was told by reception we would be better off going to the restaurant and getting it ourself and take it to the room. Breakfast was not great black pudding like rubber, eggs were slavery quality not as I would have expected across the breakfast.

2026-04-20 via Nuitee
K
Kathleen family_with_children gb
10
Friendliest hotel don't change .
Pros:

We love to come and stay at the Copthorne hotel it is a place that the staff are like family than staff everyone is so friendly the food is amazing the view is stunning you can't get a better hotel to stay at we will be back soon .

Cons:

There is nothing left didn't like

2026-04-20 via Nuitee
E
eric temple couple gb
7
2026-04-20 via Nuitee
T
Tracey couple gb
10
2026-04-20 via Nuitee
J
john solo_traveller gb
9
Brilliant and I’d have stayed longer if it wasn’t so pricy
Pros:

The location was great staff so helpful and Sam the assistant manager in particular

Cons:

Fishy smell on upper corridor

2026-04-19 via Nuitee
S
Shirley couple gb
8
Excellent staff and clean
Pros:

Size and view

Cons:

Out dated bathroom

2026-04-19 via Nuitee
S
Stephen couple gb
7
2026-04-19 via Nuitee
S
Sarah couple gb
8
2026-04-19 via Nuitee