Quality Hotel Philadelphia Airport

Hotels
•
Quality Hotel
5.4 (1680 reviews)
45 Industrial Highway , Essington , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location (near highway/airport)
Airport shuttle available
Improving breakfast
Some reports of accommodating staff
Cons:
Rude, unhelpful or ill-mannered staff
Rooms unclean and reports of bugs
Booking/cancellation/refund problems (reports of being scammed)
Broken bed, elevator issues and noisy/thin-walled rooms
Limited amenities (one shared microwave; no in-room microwave for some)

Categories

Cleanliness
2.5
Multiple reports of rooms not being clean, bugs present, filthy bathroom and housekeeping leaving shared areas in a mess.
Service
4.5
Numerous complaints about rude, unhelpful or ill-mannered staff and front desk; isolated positive mention of accommodating staff.
Location
9.5
Frequently praised as convenient — right off the highway and close to the airport with shuttle service — though a few guests noted the surrounding area felt unsafe.
Room Quality
3.5
Reports of old/poor facilities: broken bed, noisy rooms, thin walls, elevator issues and lack of in-room microwave for some rooms.
Amenities
7
Limited amenities noted (only one shared microwave, no microwave in some rooms, elevator problems) but airport shuttle and breakfast service are available.
Value for Money
2.8
Multiple serious complaints about cancellations, refunds not processed, and being scammed — overall poor perceived value.
Food and Beverage
8
Several mentions that breakfast is improving and generally available; some requests for extended breakfast hours and menu variety.
Overall Experience
5.4
Mixed to negative overall: some conveniences (location, shuttle, improving breakfast) but many guests experienced poor service, cleanliness and booking/refund issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Convenient Location
Situated just 10 minutes from Philadelphia International Airport, our hotel offers complimentary airport shuttle services for your convenience. Explore the city with ease, as Philadelphia's vibrant downtown is a short 16 km away.

Modern Amenities
Unwind in our comfortable rooms equipped with free WiFi, flat-screen TVs, and practical amenities like refrigerators and work desks.

Fitness and Business Facilities
Stay active in our on-site fitness center or catch up on work in the business center. Our 24-hour front desk ensures your needs are always taken care of.

Ready to experience comfort and convenience at its best? Book your stay at Philadelphia Airport Wyndham Garden today.

Important information:

Please note, parking for an extended period of time may incur additional charges. Contact the property for more information.

Please note that complimentary drop-off shuttle service is provided from the hotel to the airport. The shuttle service is provided 24 hours and runs every half hour. The property requires a request for the shuttle service to be placed at the Front Desk at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.4
Based on 1680 reviews
Cleanliness: 2.5
Service: 4.5
Location: 9.5
Room Quality: 3.5
Amenities: 7
Value for Money: 2.8
Food and Beverage: 8
Overall Experience: 5.4
L
Leanayia • solo_traveller • us
4
It don’t make no sense you gotta pay $100 deposit and plus online is crazy rooms bunk
Pros:

I had to change my room like 3 times I wouldn’t go bacc to they room

Cons:

I didn’t like my stay

2026-11-07 • via Nuitee
J
Jon • solo_traveller • us
6
Pros:

Airport shuttle, no hassles.

Cons:

Old, funky motel with a lot of superficial renovations.

2026-11-06 • via Nuitee
E
Eric • solo_traveller • us
4
2026-11-04 • via Nuitee
J
Joanne • couple • us
10
2026-11-04 • via Nuitee
K
Kelly • couple • us
4
Pros:

No breakfast

Cons:

So dirty

2026-11-02 • via Nuitee
E
elsie • solo_traveller • us
1
The staff was nasty with me because of lack of communication.
Pros:

Located right off the highway after a 12 hour drive

Cons:

The staff was nasty with me because of lack of communication. I called to confirm and offer my card to pay ahead, the lady said no I would be ok. Well when I arrived they didn’t have my reservation in the system, explained what had happened prior to my arrival but they got so rude and ill mannered!

2026-10-31 • via Nuitee
E
elsie • solo_traveller • us
1
2026-10-31 • via Nuitee
S
Shakeem • couple • us
10
2026-10-30 • via Nuitee
A
Aya • couple • us
1
Pros:

There was bugs everywhere. Worst experience ever

2026-10-29 • via Nuitee
O
Octavio Alejandro • solo_traveller • cr
1
THIEVES. WITHOUT A CONSCIENCE. THAT PLACE IS DANGEROUS.
Pros:

I was scammed by the hotel. The staff were very rude. It’s a total scam. I would never recommend this place. Be careful—it’s a complete scam. They kick you out of the hotel without any explanation.

Cons:

I was scammed by the hotel. The staff were very rude. It’s a total scam. I would never recommend this place. Be careful—it’s a complete scam. They kick you out of the hotel without any explanation.

2026-10-28 • via Nuitee
J
Jason • solo_traveller • us
5
Cons:

Room was not clean. Front desk no help. And incidental money not returned the same day after check out. One microwave to use no microwave in room.

2026-10-27 • via Nuitee
F
Floyd • solo_traveller • us
1
Pros:

Nothing spend one night went on the road the next day came back and was told my room had to be shut down and everything would be refunded to booking.com which are impossible to reach and still doesn't see any information about my reservation been canceled

Cons:

The fact my reservation was canceled and still no information about any action on my money been refunded never again will i ever booked there

2026-10-27 • via Nuitee
L
Linda • couple • pr
1
Horrible
Pros:

Nada.

Cons:

Hicimos la reservación con un mes de anticipación para una noche y para nuestra sorpresa cuando llegamos al hotel para hacer el check in estaba cerrado, después de dar vueltas por las instalaciones buscando respuestas una persona nos indicó que el hotel estaba cerrado por seguridad que en 2 o 3 días nos devolverian el dinero, que en las áreas cercanas habia dos hoteles más que buscaramos hospedaje en ellos, esos hoteles eran horribles y el área no parecía segura. Nunca nos avisaron previamente que el hotel estaba cerrado para hacer los arreglos pertinentes, así que a último minuto tuvimos que incurrir en gastos adicionales para poder conseguir un hospedaje. No le recomendaría a nadie este hotel, la experiencia fue horrible.

2026-10-26 • via Nuitee
E
Elliott • solo_traveller • us
1
2026-10-25 • via Nuitee
E
Elliott • solo_traveller • us
3
2026-10-25 • via Nuitee
E
Esteban • couple • us
7
Pros:

Ubicación

Cons:

Instalaciones antiguas

2026-10-15 • via Nuitee
A
Alexandru • couple • us
6
2026-10-15 • via Nuitee
B
Brian • solo_traveller • us
1
2026-10-14 • via Nuitee
B
Brian • solo_traveller • us
1
2026-10-14 • via Nuitee
H
Hubbs • solo_traveller • us
7
2026-10-13 • via Nuitee