Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Great location
Kind staff
Spacious rooms
Cons:
Noise from adjacent rooms
Cleaning issues

Categories

Cleanliness
8.31
The reviews indicate that cleanliness is adequate, but the specific issue with cleaning not being up to standard suggests some room for improvement.
Service
9.28
Reviews emphasize that the staff was extremely kind and responsive, indicating a high level of service.
Location
9.32
The hotel's location is praised for providing easy access to important and interesting sites in the city.
Room Quality
8.77
Rooms were described as spacious, although noise from adjacent rooms negatively impacts the overall quality.
Amenities
8.8
Amenities are adequate; however, specific details were not mentioned in the reviews.
Value for Money
8.76
Value perception appears to align with the overall positive experience despite some concerns.
Food and Beverage
8.81
No specific comments on food and beverage, thus assumed to meet standard quality.
Overall Experience
9.18
Overall experience is strongly positive, as all expectations were met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 16:29

Property Description

Modern Accommodation
Hotel Kristal offers contemporary rooms equipped with flat-screen TVs and comfortable amenities for a relaxing stay.

Convenient Facilities
Guests can enjoy free private parking, a terrace to unwind, and a bar to socialize within the property.

Multilingual Support
Our 24-hour front desk staff are fluent in Bulgarian, English, and Russian to assist guests from diverse backgrounds.

Ready to experience comfort and convenience at Hotel Kristal? Book your stay now for a memorable Dospat getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 33 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
T
Todor • family_with_children • bg
10
2026-03-01 • via Nuitee
Петров • family_with_children • bg
10
Pros:

Удобно, чисто, персонала е отзивчив и е на перфектна локация в центъра на града.

2025-12-13 • via Nuitee
Десислава • extended_group • bg
10
всичко беше прекрасно и посрещна нашите очаквания
Pros:

всичко беше прекрасно и посрещна нашите очаквания

2025-12-03 • via Nuitee
Илия • couple • bg
10
2025-12-03 • via Nuitee
N
Nefeli • family_with_children • gr
10
2025-12-02 • via Nuitee
Валентин Рачев • family_with_children • bg
10
2025-11-17 • via Nuitee
T
Todorov • solo_traveller • bg
8
2025-11-07 • via Nuitee
V
Vladeva- Mihaylova • couple • bg
10
2025-11-06 • via Nuitee
V
Vasilev • family_with_children • bg
8
2025-10-11 • via Nuitee
Кристина • extended_group • bg
10
2025-10-04 • via Nuitee
V
Veneta Stefanova • family_with_children • bg
10
Pros:

Разположението на хотела дава лесен достъп до всичко важно и интересно в града.
Персоналът беше изключително мил и отзивчив.

2025-09-13 • via Nuitee
Костадинова • couple • bg
9
Превъзходно!
Pros:

Чисто, уютно , с приветлив персонал.

Cons:

Без забележки.

2025-09-12 • via Nuitee
D
Dimitrova • family_with_children • bg
10
2025-09-07 • via Nuitee
N
Nadezhda • family_with_children • bg
5
Pros:

Просторни помещения

Cons:

От съседната стая се чуваха всички звуци от банята, всяко пускане на водата сякаш е в спалнята ни. Вечер след 23ч. явно се правеше караоке в лоби бара и се чуваше много силно с стаята. Почистването не беше на ниво (дори при настаняване).

2025-08-21 • via Nuitee
Ирина • family_with_children • bg
10
2025-08-14 • via Nuitee
L
Lilyna • couple • bg
9
2025-08-02 • via Nuitee
M
Mehmedov • couple • bg
9
2025-07-12 • via Nuitee
• family_with_children • bg
10
2025-07-02 • via Nuitee
O
Orman • family with young children • gb
4
Disappointing
2025-04-08 • via Nuitee
A
Angel • young couple • bg
8
Very good
2024-09-05 • via Nuitee