La Campechana in the heart of Roma and Condesa

Our scores on comfort and value are lower because of the following two factors. Knowing it could be hot in CDMX during our stay, we specifically picked an apartment with air conditioning. However, in our unit, the one air conditioner in the bedroom did not work. Unfortunately, we had very warm weather in CDMX our first 3-4 days. The apartment had 3 large floor fans/air purifiers, but those, of course, only moved air around. There are no shades in the living room so from morning until mid afternoon, the sun heated up the apartment. (We could close blinds in the bedroom which helped in the late afternoon for that room). Although the nights were cooler, the apar and the apartment remained uncomfortably warm until maybe 3am. After the first night, we went down to reception to report the air conditioning wasn't working. When we returned later that day, we were told it was broken and needed a part. It wouldn't be fixed for our 6 day stay. We asked if there was any kind of discount, but didn't receive one.

The second problem we encountered was very low water pressure. I have long hair so it took a very long time to rinse it out. Weirdly once for me at the end of a shower and twice, for my husband, the water pressure would suddenly improve and be very strong. It was as if a pump went on....? We understand water conservation and take pretty short showers...but that was impossible with the anemic water pressure our shower offered. Given no one else in reviews has mentioned this, we are unsure of whether this is a new issue or one associated with being on the top floor...

Toilet and toilet seat were loose. They didn't provide correct towels... had to ask. Had to ask for sufficient toilet paper. Hard to climb to 3rd floor... no elevator. No instructions for washer dryer in apartment.

The breakfast was mostly cookies, white sliced bread or packaged sweets. Coffee was okay.

Stairs to the top floor were a bit of a slog, but good exercise.

Balcony was a bust.

The pull out couch where my daughter slept was very uncomfortable.

the wifi is extremely slow and was very inconvenient for me! it didn't work in the bedroom! and the shower drain didn't drain all the way - there was also a huge puddle of water by the toilet when i checked in

Very dark. Insufficient lighting and not a lot of natural light.
Management tried twice to move our accomodation to another property ahead of arrival.

Need better lighting above the bathroom sink. Difficult to know when we were communicating with bookings.com or directly to the host.

They provided an information binder just before I left. It would have been nice to have had that early. I assume for others it will be now.

We hadden aan appartement in de kelder, dus miste de gezelligheid en uitzicht. Bed is heel kort dus niet geschikt voor mensen boven de 1,80 m

We were on the top floor in a bright apartment with everything we needed to be at home, adjacent to the terrace. We didn’t mind the steps. Get a better coffee maker please (there was a Netspresso) with a couple pods) and either abandon or upgrade breakfast.

You need to check in with a guard when you enter the property. He was very friendly and helpful, but the process was a bit troublesome.

The apartment I rented was on the first floor and just outside was a 1-story very bright vertical street light. Since several of the windows in the main room did not have blinds it meant that the apartment was brighter at night than it was during the day. Also, you can see right in to the apartment from the street. The windows that did have blinds were semi transparent and you could see through those at night when lights were on in the apartment. If traveling with someone who had to sleep in the fold out bed in the living room, they would need an eye mask for sure.

El único comentario como área de mejora es que tal vez los colchones están forrados de hule o no se pero son muy calurosos, hasta te pegas a ellos y esto puede impactar en la calidad del sueño de los huéspedes. Creo importante revisen esto, se que lo deben hacer por higiene pero debe de haber otra opción que no merme en la comodidad de la cama.

Tra i servizi c'è "Wifi Veloce" eppure durante il mio soggiorno non ha mai funzionato, anche dopo averlo segnalato.
Consiglierei poi di avere a disposizione qualche ombrello in più per gli ospiti dato che a città del Messico spesso piove.