HOTEL AUGUSTO

Hotels
5.6 (62 reviews)
D 36/1 Godowlia, Dasaswmedh Ghat Jangambari road , Varanasi , in

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Prime location
Helpful and cooperative staff at times
Specific mention of Mr. Shyam ji
Cons:
Unclean rooms
Cockroaches and unhygienic conditions
Rude staff at times
Maintenance issues with room locks
Oily and limited food options

Categories

Cleanliness
3
Guests expressed concerns about unclean rooms, bed covers, and pillows, with reports of cockroaches and unhygienic conditions.
Service
6.7
While some staff members were helpful and cooperative, others were reported as rude. Guests appreciated the help of specific staff members like Mr. Shyam ji.
Location
8.5
The hotel is situated in a prime location near Gowdhulia and Kashi Vishwanath temple, making it convenient for visitors. However, some guests faced accessibility issues due to roadblocks during the Kumb Mela.
Room Quality
4.7
Guests experienced maintenance issues such as non-functional door locks and found the rooms not very clean.
Amenities
0
No specific mentions of amenities were provided in the reviews.
Value for Money
0
No specific comments were made regarding the value for money in the reviews.
Food and Beverage
3.5
Guests complained about very oily food and expressed a desire for more variety in the food offerings.
Overall Experience
3.5
Overall, the reviews indicate a below-average experience, with cleanliness, room quality, and food being major areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 15:36

Property Description

Prime Location near Famous Ghats
Close Proximity to Varanasi's Key Attractions
Multilingual and Helpful Staff

To book your stay at HOTEL AUGUSTO and experience Varanasi's charm, visit our website now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.6
Based on 62 reviews
Cleanliness: 3
Service: 6.7
Location: 8.5
Room Quality: 4.7
Amenities: 0
Value for Money: 0
Food and Beverage: 3.5
Overall Experience: 3.5
G
Gaurav • couple • in
1
2025-08-06 • via Nuitee
A
Ashok • family with young children • in
7
Good
2025-04-29 • via Nuitee
A
Aditicapri • family with young children • in
7
Average stay, but good location to stay near Gowdhulia and Kashi Vishwanath temple
Pros:

Prime location, the staffs were cooperative and helpful.

Cons:

Unhygienic, cockroaches in the room and washroom, door locks not working properly. Unclean bed covers and pillows. Very oily food.

2025-04-21 • via Nuitee
L
Lolina • group • in
6
Pleasant
Pros:

The location is excellent. Some of staffs were very supportive but some were rude. Mr. Shyam ji was helpful in guiding us and helping us with our luggage at there place for extra hours.

Cons:

The rooms were not very clean and because of kumb mela the approach roads were blocked

2025-03-13 • via Nuitee
V
Venugopal • group • ae
1
Bad
Pros:

When I reached Varanasi by 1 pm they said booking not available

2025-02-19 • via Nuitee
S
Singh • family with young children • in
7
Good
2025-02-05 • via Nuitee
R
Ratnadeep • family with young children • in
1
Worst Experience in Hotel Augusto..
Pros:

Very bad experince

Cons:

Manager didint give us room on 27th Dec. He said "we dont consider booking. com's customers online booking". He cancelld our booking. While resquesting a lot the manager sent us ( 2 senior citizen & 1 child) to another hotel which was 1 km far. And we had to walk with our luggage. There also we got rooms for only 1 day. Overall it was a very very very bad experince.

2024-12-30 • via Nuitee
P
Pamela • with friends • in
6
Pleasant
2024-12-24 • via Nuitee
S
Sajal • young couple • in
1
I stayed other hotel which cost me more as hotel refused to provide me room.
Pros:

I like nothing as hotel refused to provide room despite my booking one week back.

Cons:

Staff behaviour

2024-12-19 • via Nuitee
A
Anita • young couple • in
4
Disappointing
Pros:

The location is perfect but more facilities should be added for the confort of visitors.

2024-12-19 • via Nuitee
P
Patel • with friends • in
9
Superb
Cons:

Room cleaning to be improved

2024-12-09 • via Nuitee
K
Krishna • family with young children • in
1
Bad
2024-11-25 • via Nuitee
D
Dr • young couple • in
3
Poor
2024-11-04 • via Nuitee
P
Pitam • family with young children • in
5
Not value for money
Pros:

Property is located very near to Kashi Viswanath Temple but in rare occasions transporters are ready to go till hotel. Otherwise one has to walk for around 500 meters to reach the hotel.

Cons:

Rooms are very shabby and have pungent smell.

2024-10-19 • via Nuitee
R
Raj • young couple • in
7
Good
2024-09-24 • via Nuitee
S
Sukhendu • young couple • in
8
Very good
2024-08-24 • via Nuitee
N
Nachappa • young couple • in
4
Disappointing
Pros:

Location is centre of town and had convenient to travel around was easy..

Cons:

Response of the manager was not up to mark has he was agreed early for late check in and check out was not fullfilled..

2024-08-21 • via Nuitee
S
Satya • family with young children • us
7
Just ok
Pros:

Location

Cons:

Power failure without any support for lift.

2024-07-19 • via Nuitee
K
Kaur • with friends • in
8
Very good
Pros:

Location was good all near by places to see

Cons:

It was under renovation

2024-04-19 • via Nuitee
M
Monisha • solo traveller • in
7
Good
Pros:

Location

2024-03-31 • via Nuitee