Hotel Metropole Proserpine

Hotels
6.3 (28 reviews)
80 Main Street , Proserpine , au

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Terrace
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean room
Helpful staff
Good location
Complimentary snacks
Cons:
No toilet/shower in the room
Very old decor
Booking issues

Categories

Cleanliness
6.44
The room was clean.
Service
7.41
Staff went out of their way to help.
Location
6.95
Near the airport.
Room Quality
4.9
Very old decor and furniture.
Amenities
5.93
The room came with complimentary snacks and a free drink.
Value for Money
5.89
Worth every penny.
Food and Beverage
7.44
Good food in the pub below.
Overall Experience
5.41
Enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:18

Property Description

Modern Accommodations
Hotel Metropole Proserpine offers stylish rooms equipped with flat-screen TVs and cozy bedding for a relaxing stay.

Convenient Amenities
Guests can enjoy the convenience of free private parking, a terrace, an on-site restaurant, and a bar at the property.

Prime Location
Situated near Coral Sea Marina and Whitsunday Art Gallery, Hotel Metropole Proserpine is the perfect base for exploring the scenic attractions of the area.

Book your stay at Hotel Metropole Proserpine for a comfortable and enjoyable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.3
Based on 28 reviews
Cleanliness: 6.44
Service: 7.41
Location: 6.95
Room Quality: 4.9
Amenities: 5.93
Value for Money: 5.89
Food and Beverage: 7.44
Overall Experience: 5.41
J
Joshua • solo_traveller • au
10
2026-01-20 • via Nuitee
L
Liz • couple • au
8
2026-01-19 • via Nuitee
B
Brett • couple • ph
6
2026-01-18 • via Nuitee
J
Jacob • solo_traveller • au
3
2025-11-19 • via Nuitee
J
Jack • extended_group • au
6
2025-11-01 • via Nuitee
T
Tony • extended_group • au
7
Pros:

Near the airport when your flight gets cancelled (Jetstar again)
Good in the pub below was really good.

Cons:

No toilet/shower in the room

2025-10-23 • via Nuitee
J
Jodine
10
Pros:

The staff were amazing, the room was simple and clean and a pleasent experience

2025-10-05 • via Nuitee
R
Rebecca • family_with_children
8
Pros:

We went down for sports so parking was hard hard to find. Everything else was good.

2025-09-25 • via Nuitee
B
Bill • family_with_children • au
8
Suited our requirement for the night
Pros:

After a little hiccup about the room which was sorted extremely well by the manager all was good. Staff went out of their way to help in all aspects.

2025-09-18 • via Nuitee
S
Stephen • couple • au
8
2025-08-28 • via Nuitee
C
cathy • solo_traveller • fr
5
Pros:

j'ai aimé l'intimité de la chambre et l'accès à la terrasse

Cons:

très vieille déco et mobilier

2025-08-07 • via Nuitee
V
vincent • family
10
Pros:

Goid

2025-07-22 • via Nuitee
D
Denis • friends
2
Pros:

booked 3 double beds and was told when we checked in that we only booked 1 double bed for 3 people. Had the booking on my phone but she would not look at it.

2025-07-20 • via Nuitee
T
Terrence
6
Pros:

Standards met what to expect from an old pub with accomodation for seasonal mill workers

2025-07-10 • via Nuitee
I
Ilai • young couple • fj
8
We enjoyed our stay
Pros:

The room was clean and came with complimentary snacks and a free drink at the bar. The room and rest rooms were clean and spacious and worth every penny. Will definitely return.

Cons:

N/A

2025-06-18 • via Nuitee
K
Kilisimasi • with friends • au
7
Good
2025-05-14 • via Nuitee
D
Danny
6
Pros:

Value accommodation and convenient location

2025-04-08 • via Nuitee
J
James • group • gb
2
If you drove to the Metropole you’d be better off sleeping in the car.
Pros:

The price. The room had a fridge and air conditioning.

Cons:

The Metropole has shocking standards of hygiene. The room smelt overpoweringly of urine, which was coming from the carpet which also had an indeterminate brown substance trodden into it. The mugs provided were dirty. The room looked like it had never been cleaned or swept - the level of dust build up in some areas suggests the room has been this filthy since long before our stay. The bathrooms were of a similar vein - seemingly NEVER cleaned. Full of dust, dirt and grime. No hand soap either. Men were using the female bathroom also. The sheets were not clean, streaks of dirt on the pillow cases and what appeared to be blood stains made for uneasy sleep. The mattress was so uncomfortable it was like sleeping on a waterbed. This ‘hotel’ was easily the dirtiest place I’ve ever stayed.

2025-03-24 • via Nuitee
H
Hill • with friends • au
2
Very poor
Pros:

Location was good, very central. The staff member who gave us the key to our room was very friendly. Tea, coffee and milk was provided.

Cons:

The top bunk bed sheets were dirty, not just unclean but had dirt marks all over them, the pillow had sleep crease marks which led us to believe it probably wasn't a fresh pillow case. We also found hair of all types throughout the beds and on pillows. There was a concerning big black stain on the underside of the top mattress which was the view for the person on the bottom bunk, it appeared to possibly be mould. The corner to the left of the door as you enter, appeared to have active black mould or just very dirty.
There was a kettle but no water, we had to go down to the bathroom and use a cup to fill the kettle, which was very unhygienic and should not have been the process in order to make a cup of coffee in the morning. The tv was also not working, we had to climb up there and retune it, which is not something one should expect to have to do when a tv is provided, it would also turn off every time we attempted to change the chanel or volume. The bathroom was absolutely horrid, filthy, you felt like you didn't want to touch anything.

2025-03-14 • via Nuitee
S
Susan • young couple • au
8
Many thanks - we’re likely to stay again
Pros:

Inexpensive and fantastic value for money. Very clean, all needed amenities, great location.

Cons:

Exceeded expectations

2025-02-08 • via Nuitee