Housing Staci

Hotels
Calle Mercedes 367 , Santo Domingo , do

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
BBQ facilities
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent central location (Ciudad Colonial)
Several mentions of friendly/helpful staff (Patrick, Cristiano)
Comfortable bed and adequate room size for some guests
Late checkout allowed without extra fee
Good value/price-quality ratio mentioned by multiple reviewers
Cons:
Very poor cleanliness: dust, cobwebs, stains, mold/humidity and bad odors
Some hosts described as unprofessional or discriminatory
Cash-only payment policy (no card payments)
Rooms can be damp, lack sunlight, and have maintenance issues
Breakfast and food service described as inadequate or unhygienic
Check-in/organization problems and noise/very thin walls

Categories

Cleanliness
1
Multiple reviews report very poor cleanliness: dust, cobwebs, stained sheets, unclean bathrooms, persistent humidity and mold smells; described explicitly as 'pésima' and 'no la lavan bien'.
Service
1
Mixed but overall positive: several guests praise specific staff (Patrick, Cristiano) for helpfulness and hospitality and note late checkout granted; however some reports mention unprofessional or discriminatory behavior by a host.
Location
1
Consistently praised: described as very well located, central and strategic within Ciudad Colonial; multiple guests highlight safety and excellent location.
Room Quality
1
Mixed: some find rooms comfortable and appropriately sized, but others report damp, lack of sunlight, visible damage, loose fixtures, hair/food in drains and poor maintenance leading to reduced room quality.
Amenities
1
Mixed mentions: working AC and hot shower noted by guests, but missing items (e.g., hairdryer), payment limitations (cash-only) and generally limited/poorly organized amenities reduce the score slightly.
Value for Money
1
Mixed but several guests explicitly report very good value and price-quality ratio; positive location and comfort reported by some offset negative experiences for others.
Food and Beverage
1
Breakfast repeatedly described as substandard and poorly organized, not matching images or expectations and in some cases served in an unhygienic area.
Overall Experience
1
Overall mixed to negative: while some guests strongly recommend the hotel for location and helpful staff, others experienced significant issues (cleanliness, organization, host behavior) leading to disappointed stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 14:57

Property Description

Cozy Accommodation with Modern Amenities
Experience comfort in our air-conditioned units with free WiFi, flat-screen TVs, and fully equipped kitchenettes.

Convenient Services for Guests
Enjoy airport transfers, bicycle rental, and the option for packed lunches for your day trips to nearby landmarks.

Explore Santo Domingo with Ease
Take advantage of sightseeing tours, cycling in the surroundings, and our car rental service for seamless exploration.

To book your stay at Housing Staci and indulge in a memorable Santo Domingo experience, contact us now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Johany couple do
10
Magnífica
Pros:

Todo perfecto desde el check in hasta el check out

2026-05-03 via Nuitee
S
simon couple fr
10
Parfait. Merci.
Pros:

L’accueil de Patric et ses conseils au top.

2026-05-02 via Nuitee
A
Anita couple it
7
Ottimo hotel posizione centrale e host simpaticissimo e super disponibile, ci ha aiutato tantissimo. Unica pecca molte z
Pros:

Struttura pienamente centrale posizione fantastica!! Proprietario italiano simpaticissimo!

Cons:

Unica pecca: stanza piena zeppa di zanzare e un po’ di odore che arriva dalla finestra o dal condizionatore

2026-05-01 via Nuitee
A
Angel solo_traveller mx
10
2026-04-27 via Nuitee
W
Wojciech couple pl
8
2026-04-25 via Nuitee
G
Gean Poul solo_traveller pe
10
Pros:

El personla muy atento, es limpio, 10 de 10

Cons:

Sin observaciones

2026-04-23 via Nuitee
A
Angie family_with_children cr
8
2026-04-22 via Nuitee
A
Andrea solo_traveller ar
7
Pros:

Creo que me atendió su dueño directo, el fue muy amable pero no pase buena noche debido a un huésped que hablaba muy fuerte y trabajo en la noche. Me toca seguir viaje y no dormí adecuadamente

Cons:

No es buena por el ruido la habitación del frente

2026-04-21 via Nuitee
E
Eaileen solo_traveller co
8
2026-04-20 via Nuitee
R
Roger solo_traveller ca
10
Pros:

Près de la promenade. Hôte très sympathique....

Cons:

Rien

2026-04-20 via Nuitee
N
Natalia A. Gómez Galeano couple co
5
2026-04-16 via Nuitee
S
Simon solo_traveller si
9
2026-04-14 via Nuitee
A
Angie Stefania couple co
10
Cómoda y bien ubicada
Pros:

Es bastante cómodo está muy bien ubicado. La relación calidad-precio está súper bien.
Recomendado al 100%

2026-04-05 via Nuitee
D
DOMENICO solo_traveller it
9
Pros:

They allowed 2 hours late checkout with no extra fee.

2026-03-30 via Nuitee
G
Guy couple fr
9
Pros:

La situation de l'hôtel, et l'amabilité du personnel. Ayant un problème avec mon vol, et na parlant pas espagnol Patrick a eu l'amabilité de m'aider à résoudre mon problème, en appelant pour moi la compagnie aérienne.

2026-03-29 via Nuitee
A
alx_wolf couple co
6
2026-03-29 via Nuitee
J
Julio family_with_children co
10
2026-03-29 via Nuitee
D
Dayana solo_traveller cr
7
Cómodo y personal amable
Pros:

La ubicación y el tamaño de la habitación

Cons:

Fuera de la habitación las instalaciones no estaban nada ordenadas ni limpias y el constante olor a cigarro

2026-03-29 via Nuitee
R
Robles couple pe
10
Pros:

Exelente, céntrico y seguro el personal sumamente amable lo recomiendo

2026-03-27 via Nuitee
R
Rodolfo Servando solo_traveller mx
1
🚫🚫🚫🚫🤢🤮🤢🤮
Pros:

🤢🤮🤢🤮🚫🚫🚫

Cons:

Pésimo servicio, no tiene pago con ninguna tarjeta, solo acepta efectivo , asi que te lleva a retirar dinero, despues su habitación doble es la misma que la deluxe, no les entra el sol a la habitación, por lo que huelen a humedad y a baño, la limpieza es pésima, todo tiene polvo y hasta telarañas, el baño no lo lavan bien , las sábanas tinene manchas y a eso le agregas que el anfitrión es racista por que se expresa muy mal de la gente dominicana y de las mujeres.

2026-03-27 via Nuitee