Residence Hotel Borrowdale

Hotels
7.6 (40 reviews)
1422 Dungarvan West Road , Harare , zw
muhammed@residencehotel.co.zw

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Central location
Good service
Lovely breakfast offerings
Polite staff
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed room quality feedback
Pricing concerns

Categories

Cleanliness
7.3
Most guests appreciated the clean rooms.
Service
7.7
Service was generally positive, with some instances of exceptional service mentioned.
Location
8.6
The central and convenient location was highlighted by many guests.
Room Quality
7
Rooms received mixed reviews with some mentioning comfortable stays while others noted maintenance issues.
Amenities
6.8
Guests found the amenities satisfactory, but some desired additional services like spa facilities.
Value for Money
6.2
Mixed feedback on pricing with some feeling it was expensive for the offering.
Food and Beverage
7.5
Guests generally enjoyed the breakfast and restaurant services.
Overall Experience
8.1
Most guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 08:25

Property Description

Luxurious Accommodation

Experience a luxurious stay at Residence Hotel Borrowdale, boasting elegant rooms with balconies offering stunning pool views.

Exceptional Dining

Savor the delectable dishes served at the on-site restaurant and indulge in an à la carte breakfast every morning during your stay.

Convenient Location

Ideally situated in Harare, with top attractions like Harare Botanical Gardens and Royal Harare Golf Club just a short drive away.

To book your stay at Residence Hotel Borrowdale and enjoy these fabulous amenities, make your reservation now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 40 reviews
Cleanliness: 7.3
Service: 7.7
Location: 8.6
Room Quality: 7
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 7.5
Overall Experience: 8.1
J
James • solo_traveller • za
2
2025-09-17 • via Nuitee
B
Bundu • couple • zw
10
2025-09-09 • via Nuitee
M
Mandizvidza • couple • zw
9
2025-09-04 • via Nuitee
S
Shingirai • couple • za
7
2025-09-01 • via Nuitee
R
Ronald • extended_group • zw
9
Wonderful place to stay
2025-08-16 • via Nuitee
F
Fortune • solo_traveller • zw
9
Had a beautiful stay
Pros:

Environment

Cons:

The stairs are not safe

2025-08-05 • via Nuitee
N
Nicole • couple • zw
4
Nikkie
Pros:

The location and that it's spacious. The electric blankets

Cons:

1. There was no heating in the room, and it was freezing.
2. The TV is only in the lounge
3. There is no DSTV for spots and news.
4. The picture quality for tje YouTube movies is terrible
5. The bathroom has no counter, so there is no where to place toiletries.
6. There is an overhead pillar on the stairs and can hit your head.
7. There were no takeaway boxes for breakfast.

2025-07-29 • via Nuitee
C
Claris • couple • gb
7
2025-07-21 • via Nuitee
B
Banda • young couple • zw
9
Superb
2025-06-28 • via Nuitee
L
Lindsay • review category business travellers • zw
7
Good
2025-06-22 • via Nuitee
D
Darlington • solo traveller • gb
5
Too expensive
Pros:

Bed was comfy breakfast was lovely. That kid Tinashe deserves a pay rise 😏.

Cons:

*smelly fridge due to it being off. Turned it on upon arrival.
* room set up (though unique) is a nightmare!! Toilet n shower are downstairs. If you have kids you in for a rough ride. A very unpractical setup for a hotel
*bulk head on the stairs is VERY low. I bumped my head twice as I climbed the stairs. I wonder what the architect thought they were doing.
*Water pressure was a joke. A mere trickle was what one had to shower with. Shower head way to high to attempt to change the water setting (not that it would help anyway)
*no remote for the satellite so had to keep getting up to change the channels on the actual decoder🙄
*lastly...it was SO expensive. This hotel is not value for money.
Having said ALLLL of this,I'd probably go back though.

2025-06-17 • via Nuitee
B
Brent • review category business travellers • za
8
Comfortable
Pros:

Central and easy to get to.

Cons:

Seems they organise events, that can be noisy, in the evenings.

2025-06-09 • via Nuitee
R
Reinier • young couple • zw
5
Passable
Pros:

Had a comfortable stay and very close to all surrounding areas.

Cons:

The tap in the basin - there are no pressure for water - could improve. The toilet seat slips around so that is not the toilet seat for that specific toilet.

2025-06-07 • via Nuitee
B
Bernadette • review category business travellers • na
10
It was a superb visist, great service & great food, will definitely go back
Pros:

It was amazing,

Cons:

Great Service

2025-06-06 • via Nuitee
E
Elsie • young couple • za
9
Superb
2025-05-26 • via Nuitee
E
Elsie • young couple • za
10
Exceptional
2025-05-26 • via Nuitee
A
Aldo_musemburi • young couple • zw
8
Really good and convenient stay.
Pros:

- The breakfast offerings were good
- The staff were polite and very supportive with their services
- The location of the hotel was great and convenient not to mention quiet too

2025-05-01 • via Nuitee
D
Daniel • young couple • ae
10
Exceptional
Pros:

Clean and accommodating

2025-05-01 • via Nuitee
Y
Ynotini • solo traveller • us
1
Can do better, I'd stay elsewhere for price point.
Pros:

The staff was helpful, it felt very safe and secure, and morning breakfast was good.

Cons:

Found USED CONDOMS in my room, power was constantly out when I woke up until 9pm (Air Conditioner), due to keeping windows open found a big spider and nature creeping in.

2025-04-19 • via Nuitee
S
Sultan • young couple • om
9
Superb
2025-04-15 • via Nuitee