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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Lift / Elevator
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Soundproof rooms
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Hot tub/Jacuzzi
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Daily housekeeping
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Adult only
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
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Property Description
Central Location
- Explore Tokyo conveniently with key parks nearby.
Comfortable Rooms
- Relax in air-conditioned rooms with modern amenities.
Convenient Facilities
- Enjoy a hot tub and 24-hour front desk service.
Experience comfort and convenience at HOTEL REFRAIN in Tokyo. Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
大変綺麗なルームで快適に過ごすことが出来ました。ホテルのフロントのスタッフ様もご丁寧にご対応頂きましたので、安心して過ごす事が出来ました。有難う御座いました。また機会がありましたら是非とも利用させて頂たいと思います。
特に有りません。
Eigentlich alles, ich habs aber als normales Touristen Hotel genutzt.
Englisch wird nicht verstanden/gesprochen aber man kann sich dennoch mit Gesten und Übersetzer helfen.
It was good
Very nice
Me gustó todo. Las señoras de la recepción eran adorables, amables y atentas. La habitación impecable y super cómoda. El jacuzzi después de un día agotador es un lujo. La ubicación: está en una zona tranquila (aunque es la zona de los llamados Love hotels) y a los alrededores hay muchas opciones de restaurantes. Muy cerca de varias entradas de metro. Genial.
No hubo nada que no me gustara.
Unexpected . Really good clean and peaceful. Love it
When my boyfriend and I booked this hotel, we had no idea it was a love hotel. It didn't matter to us, but it made sense that there were no kids or families and honestly we didn't run into a single person the whole week we stayed there. It was extremely quiet, peaceful, and I liked how they played light music in the lobby, elevator, hallways, etc. The room itself was nice! I liked the chandeliers and seating area. The windows really keep out ALL of the light from outside which we enjoyed.
Room cleaning was by request only. I really liked having a microwave and fridge in the room. The bed was really comfortable and we enjoyed our stay! This was my first time visiting Japan and I do not speak Japanese and I don't expect others to speak English. The staff did not speak English, but they used a translator and I used my phone. It did make communicating extremely limited, but the front desk ladies were still very nice and welcoming! The location was nice.
Super close to the train station. It is a quiet street with other love hotels. There is a 7-11 around the corner which was extremely convenient. A don quijote is about 7 min walk away.
You can definitely walk a few minutes and get to some lively streets and have a fun night!
Something we noticed was the beds not being cleaned to the full extent. On our first day, we noticed hair on the bed. It was more than a few strands and I couldn't help but wonder if they didn't clean other parts of the room. The bathroom sink did look a bit dirty as well, but what bothered us the most was hair on our bed. I did appreciate the cleaning staff taking our trash out, especially because we had a lot some days. However I wish the bed was cleaned better.
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