HOTEL REFRAIN

Hotels
8.7 (166 reviews)
Toshima-ku Ikebukuro 2-16-5 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Soundproof rooms
Hot tub/Jacuzzi
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Clean and well-equipped rooms
Friendly staff
Cons:
WiFi issues
Some staff communication problems
No breakfast option

Categories

Cleanliness
8.84
Room was clean and had everything that you needed.
Service
8.61
Friendly staff at reception, but some reviews noted issues with staff communication.
Location
9.15
Excellent location near major transport links and amenities.
Room Quality
8.6
Rooms were spacious though some mentioned they were slightly small.
Amenities
8.63
Good amenities overall, though WiFi needs improvement.
Value for Money
8.79
Great value for the price, especially given the location.
Food and Beverage
8.14
No breakfast option available.
Overall Experience
8.81
Overall positive experiences, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:30

Property Description

Central Location
- Explore Tokyo conveniently with key parks nearby.

Comfortable Rooms
- Relax in air-conditioned rooms with modern amenities.

Convenient Facilities
- Enjoy a hot tub and 24-hour front desk service.

Experience comfort and convenience at HOTEL REFRAIN in Tokyo. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 166 reviews
Cleanliness: 8.84
Service: 8.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.79
Food and Beverage: 8.14
Overall Experience: 8.81
M
Mion • couple • jp
8
2026-05-12 • via Nuitee
M
Mohi • couple • fr
10
Très bien
Pros:

Très bien
Propre
Super bien placé
Le bain à remous est un vrai plus

Cons:

RAS

2026-05-12 • via Nuitee
E
Eva • solo_traveller • es
10
2026-05-09 • via Nuitee
E
Emrah • couple • ae
10
2026-05-05 • via Nuitee
K
Kengo • couple • jp
8
2026-05-05 • via Nuitee
K
Kubra • couple • fr
10
2026-05-03 • via Nuitee
J
Jennifer • couple • us
10
2026-04-30 • via Nuitee
A
Amalia • couple • id
10
2026-04-29 • via Nuitee
K
KOTA • couple • jp
7
2026-04-27 • via Nuitee
אברהם • solo_traveller • il
10
2026-04-27 • via Nuitee
J
Jacob • couple • il
1
Awful!
Cons:

Thin walls and loud annoying music which could not be stopped all night in the corridors. We had to pay cash (only Jap yen) 3 nights in advance and when we decided to leave after 1 night due to the above, we were not offered to get any amount back.

2026-04-27 • via Nuitee
S
SIK YAT • couple • hk
8
2026-04-23 • via Nuitee
G
Grigory • solo_traveller • ru
9
2026-04-21 • via Nuitee
M
Marie • couple • jp
8
2026-04-18 • via Nuitee
F
François • solo_traveller • fr
9
Parfait accueil proprete calme etc
Pros:

Tout (sauf le tarif plus eleve ?)

Cons:

Tarif special touristes ?
Chambre libre seulement à 18 h

2026-04-18 • via Nuitee
B
Burak • solo_traveller • tr
9
In general successful. Great spot to stay.
Pros:

Room design is awesome. Big bathroom.

Cons:

Receptionist should know little bit of english. Other than that she helped so fast and let me to put my luggages till check out. Thanks

Living room is little bit tiny, nearly no space to put and open the luggage.

2026-04-17 • via Nuitee
S
Shon • solo_traveller • il
10
2026-04-17 • via Nuitee
Y
YUYA • solo_traveller • jp
9
2026-04-13 • via Nuitee
C
CHING HSI • family_with_children • tw
10
Pros:

附近餐廳選擇多，房間隱私規劃合理，價格很理想。

2026-04-06 • via Nuitee
Y
Yutong • solo_traveller • cn
10
2026-04-04 • via Nuitee