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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Soundproof rooms
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Hot tub/Jacuzzi
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Adult only
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
Review Highlights
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Property Description
Central Location
- Explore Tokyo conveniently with key parks nearby.
Comfortable Rooms
- Relax in air-conditioned rooms with modern amenities.
Convenient Facilities
- Enjoy a hot tub and 24-hour front desk service.
Experience comfort and convenience at HOTEL REFRAIN in Tokyo. Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Guest Reviews
This hotel is a hidden gem! Clearly is a love hotel, but who cares? The room was spacious and spotless clean. They provide bathrobes, several towels, bath salts, toothbrush, face cleanser and lotion, etc. They clean the room and change the towels if you ask at the reception. And the best part is the amazing whirlpool bath for a relaxing moment after a day of sightseeing! About the location: Ikebukuro is a great and vibrant neighborhood. The hotel is super close to the C1 exit of the metro station - only be aware that the station is HUGE and it takes time to reach the tracks (at least 10 minutes) and to get familiar with the path. Overall, for us it was the best experience for a reasonable price - but consider that we’re adventurer travelers with a medium/low budget.
The ladies at the reception, although super nice and helpful, do not speak English at all. The translator partially helps, but to be honest, communication is not smooth.
La habitación es muy amplia al igual que el baño . Tiene bañera y ducha y un montón de complementos , un mueble bar con café y agua . En recepción son muy amables y te dan agua y te preguntan cada día si quieres limpiar o no.
Al ser un hotel del amor no se puede entrar hasta las 6 y no hay opcion de desayuno. Es caro para el precio que tiene por horas. Me perdieron el pijama tener cuidado de no dejarlo en la cama ,si no en la butaca o colgado.
Close to lots of eating places
Mattress was too firm
フロントの接客が素敵だった。
口コミにもありましたが、女性の受付の方がすごく丁寧で親しみやすい感じでした。チェックイン前に予約の確認で電話をしましたが電話口でも素敵な対応でした。
脱衣所、お風呂、お手洗いのとびらそれぞれ鍵がついてます。
ルームサービスはありませんが周辺にコンビニ、ドラスト、飲食店など豊富なので問題ないと思います。
VODの調子が悪かった。
VODに映像の乱れがありました。地デジは普通に見れます。クロームキャストなどは搭載されていません。ネトフリはありますがフリーズしたので結局みていません。
une dame âgée de la réception était très gentille et serviable
on ne peut pas laisser les valises après le checkout
It was clean and had everything that you needed.
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