Opul Boutique at Admiral House

Hotels
8.5 (505 reviews)
12 Loch Promenade , Douglas , gb

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Concierge service
Kid meals
Coffee Shop on site
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Issues with cleanliness
Broken amenities

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, notably complaints about wet carpets and the need for updating decor.
Service
9.25
Guests highlighted friendly and helpful staff, contributing positively to their stay.
Location
9.25
Many reviews praised the great location, ideal for access to shops, restaurants, and entertainment.
Room Quality
8.25
Room size and comfort were generally praised, though some mentioned broken windows and lack of amenities.
Amenities
7.75
Complaints about lack of air conditioning and issues with breakfast timing were noted.
Value for Money
8.75
Guests felt that the hotel offered great value, especially given location and breakfast quality.
Food and Beverage
8.25
Breakfast was generally well-received, although coffee quality was criticized.
Overall Experience
8.75
Most guests expressed a positive overall experience, highlighting the combination of location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:59

Property Description

Convenient Location
Comfortable Accommodation
Delicious Dining Options

Book now to experience a luxurious stay at Admiral House in Douglas, just steps away from the stunning Douglas Beach.

Important information:

Please note that there are a small number of steps leading up to the property entrance.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 505 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
T
Travelerf2 • solo_traveller • gb
8
2026-03-20 • via Nuitee
T
Travelerf2 • solo_traveller • gb
8
2026-03-20 • via Nuitee
T
Travelerf2 • solo_traveller • gb
8
2026-03-20 • via Nuitee
L
Lucy • extended_group • gb
8
Great views, good location
Pros:

Nice place, walking distance to everything

2026-03-18 • via Nuitee
J
John • couple • gb
10
Great clean room, Hotel looks newly done, got a really good last minute price
Pros:

Great Lor coffee machine in room

Cons:

No sea view but we did book last minute

2026-03-17 • via Nuitee
E
Emma • couple • im
9
Great place to stay in central location.
Pros:

Really convenient location, spacious room. Fantastic breakfast.

Cons:

Very hot during the night.

2026-03-16 • via Nuitee
M
Marie • extended_group • im
6
Review
Pros:

The breakfast was amazing and the staff friendly. Staff were helpful with taking our bags early as we wouldn't be there at check in due to having to attend a funeral.

Cons:

The room we were given needs to be looked at. Old, yellow patches of what I can only assume is dried up damp on the walls. The paint was peeling. The shower looked like if we tried to use it, it would fall on us or break.
It would have been nice to have a heads up that the noise from the neighbouring pub/club is as loud as if you were in there yourself.
After the day of a stressful and emotional funeral, also being a single parent with x2 children, trying to get us all to sleep with that going on for hours, did not help at all to end the day. (Staff were made aware that we were staying due to a funeral)

2026-03-16 • via Nuitee
A
Anne Marie • solo_traveller • im
7
Pros:

Staff were all lovely &very helpful

Cons:

Very noisy (outside) late at night

2026-03-16 • via Nuitee
D
David • couple • gb
9
Convenient stay
Pros:

Good hotel for a couple of nights. Excellent location for the sea terminal and shops/bars etc. Staff very attentive and friendly. I would like to thank the staff for their help with an issue I had.

Cons:

The dooms add clean and tidy but very bare. Maybe some bed side lamps or artificial flowers. Something to make it more homely. Could have been slightly warmer in the room although I didn’t raise this with the hotel so more fool me.

2026-03-16 • via Nuitee
D
Danny • solo_traveller • gb
10
2026-03-15 • via Nuitee
D
Danny • solo_traveller • gb
10
2026-03-15 • via Nuitee
D
Donna • extended_group • gb
5
Quite disappointed really, for such a beautiful building, the rooms were bare and basic.
Pros:

Great central location

Cons:

The room was so basic and the layout of furniture wasn’t great. The room was also very very hot and we couldn’t sleep with the windows open because of the noise outside. The pillow cases were clean but looked old and yellow. The lights above the bed didn’t work at all so we only had the main room light to use. There was only one bedside table in a double room. The duvet seemed too small for the bed, it barely reached the edges of the mattress, definitely no overhang!

When we arrived back after our night out the security guard was fast asleep behind the front desk which was a little worrying.

Breakfast in the morning was served until 10, we arrived around 9.35 and there was very little left and what was there was luke warm.

2026-03-15 • via Nuitee
A
Annemarie • solo_traveller • nl
7
2026-03-15 • via Nuitee
C
Claire • couple • gb
8
2026-03-10 • via Nuitee
S
stephanie • solo_traveller • gb
9
2026-03-10 • via Nuitee
D
Davies • extended_group • gb
8
2026-03-09 • via Nuitee
D
David • couple • gb
9
Really enjoyed it great people
Pros:

Little tired but ok

Cons:

Little tired

2026-03-09 • via Nuitee
D
Darshan • couple • im
9
2026-03-08 • via Nuitee
H
HWhisperers • couple • gb
9
2026-03-06 • via Nuitee
J
John • couple • gb
1
No sleep, very noisy, needs better soundproofing, needs better training for staff
Pros:

Breakfast was fine, room was clean

Cons:

Noise was terrible so we got virtually no sleep - first of all outside noise from bar or somesuch, then people in room above making lots of noise, shouting and stomping about. I asked the on-site staff to have a word on several occasions, but there was no change until 07:30 in the morning when were were getting up for an 08:30 boat in any case.
The room needs better soundproofing (curtains would help, maybe also thicker carpets) and staff need to have the nouse to persuade noisy customers to keep the noise down after returning to their room at 01:30.
Bathroom was cold - didn't seem to be a way to turn on the towel rail radiator.
I emailed the hotel to complain and haven't even received a reply.

2026-03-04 • via Nuitee