Umkhaya Lodge

Hotels
6.6 (23 reviews)
Umkhaya Lodge Manyoni Private Game Reserve North Gate off D240 , Mkuze , za

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful scenery
Cons:
No hot water
Poor communication
No TV
No heater

Categories

Cleanliness
5.55
The review mentions issues with drainage systems, affecting cleanliness.
Service
7.52
The host's communication issues negatively impacted service.
Location
8.55
The review appreciates the beautiful scenery, indicating a positive sentiment towards location.
Room Quality
5.51
Lack of hot water and heating makes room quality less satisfactory.
Amenities
4.53
No hot water and no TV point to poor amenities.
Value for Money
6.5
Given the issues, value for money appears to be below average.
Food and Beverage
7.55
Food and Beverage not mentioned; assumed to be standard quality for this hotel tier.
Overall Experience
7.11
A balanced view reflecting the range of experiences, impacted by both positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:05

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned units with modern amenities such as a fridge, microwave, and free toiletries.

Scenic Surroundings
Indulge in the beauty of our garden, terrace, and barbecue facilities, perfect for relaxing and enjoying the peaceful environment.

Convenient Services
Benefit from our complimentary WiFi and optional airport shuttle service for a hassle-free stay. Book your serene retreat at Umkhaya Lodge now.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Umkhaya Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 23 reviews
Cleanliness: 5.55
Service: 7.52
Location: 8.55
Room Quality: 5.51
Amenities: 4.53
Value for Money: 6.5
Food and Beverage: 7.55
Overall Experience: 7.11
K
Kamohelo solo_traveller za
4
Quiet and Beautiful scenery.
Pros:

Nothing much.

Cons:

There was no hot water,no heater. No Tv.
Host Gila was no where to be found telephonically. She has staff in the lodge yet doesn’t communicate with them about Arriving Guests. She didn’t inform us that the unit didn’t have hot water and good drainage systems. She must improve communication with her staff and guests.

2025-08-11 via Nuitee
J
Jozi couple za
7
2025-07-10 via Nuitee
D
Desne young couple za
9
Superb
2025-06-21 via Nuitee
M
Makkan young couple za
2
Very poor
Pros:

Liked that the owner came to help us out to fix the geaser and was friendly.

Cons:

The lack of communication from the lodge. The entrance to lodge requires us to go through a security and the security did not want to let us in until someone from Umkhaya lodge would come and escort us. The security and I tried to get hold of someone from Umkhaya for over an hour until the security finally gave up and told us to drive to the entrance of the lodge, which definitely a difficult drive, especially without an escort. Upon arriving the units weren't fully prepared because the owner apparently didn't know we were coming. Alot of things were prepared last minute and it just prolonged getting in the unit and being comfortable.
Once inside, the hot water was Luke warm and difficult to shower in during winter season and only one town was available certain amenities missing.

2025-05-07 via Nuitee
Z
Zandra family with young children za
3
Annoying
Pros:

The rooms are beautiful and very clean.

Cons:

There is a kitchen, but very little things you need in a kitchen. The place runs on gas geysers, but our units were missing, so no hot water and the unit next door has a gas geyser, but not working. They advertised units as air conditioned, but it had floor air coolers, which made the humidity worse. Only the manager was very helpful. When asking help from workers, we were ignored. Will not return and would not refer anyone.

2025-03-30 via Nuitee
D
Donald review category business travellers za
10
Exceptional
2025-03-20 via Nuitee
S
Siyanda review category business travellers za
10
Exceptional
2025-03-08 via Nuitee
S
Siyanda young couple za
10
Exceptional
2025-03-08 via Nuitee
S
Somarie with friends za
10
Exceptional
Pros:

Everything was band new and clean

2025-01-06 via Nuitee
M
Mr family with young children za
10
Exceptional
2024-12-28 via Nuitee
C
Chris family with young children za
6
Great potential
Pros:

Very roomy and comfy

Cons:

No contact number or person on arrival
No aircon or fan
Gas stove not working

2024-12-19 via Nuitee
J
Jessica family with young children za
1
Bad
Pros:

Nothing they are rude and arrogant

Cons:

They canceled our booking and blamed booking. Com

2024-12-09 via Nuitee
L
Lungile young couple za
5
Passable
Pros:

It’s self catering with the equipment you need.

Cons:

We waited for an hour at the gate for them to open for us😔 and they told us to open it for our self while they are loins around

2024-11-18 via Nuitee
D
Derek young couple za
8
Very good
2024-11-17 via Nuitee
E
Eb524 with friends za
1
Bad
2024-10-10 via Nuitee
B
Buthelezi young couple za
1
Bad
Pros:

I liked the place is very beautiful clean and peaceful

Cons:

The treatment we received was total bed it even ruined our happiness

2024-10-07 via Nuitee
J
Jane family with young children za
1
Double booked, little to no assistance, zero accountability, and still have no refund.
2024-10-02 via Nuitee
J
Justin family with young children za
9
Superb
Pros:

Location

2024-09-23 via Nuitee
G
Grant family with young children za
8
Very good
2024-08-12 via Nuitee
A
Andrew review category business travellers gb
8
Great stay
Pros:

Great location with spacious rooms. Good bush views and great drives

2024-07-24 via Nuitee