Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good amenities
Cons:
Issues with cleanliness
Breakfast quality inconsistent
Value for money concerns

Categories

Cleanliness
8.7
Several comments indicate issues with room maintenance and old furniture.
Service
9.7
Staff received positive mentions for friendliness and helpfulness.
Location
10
Frequent praise for the hotel's ideal location near attractions.
Room Quality
9.7
Rooms are described as spacious and comfortable by multiple reviewers.
Amenities
9.7
The gym and spa received specific positive feedback for their quality.
Value for Money
8.7
Some reviews questioned the hotel's value given high prices and service inconsistencies.
Food and Beverage
8.2
Breakfast is noted as good but varies in quality and choice, not up to 5-star standards.
Overall Experience
9.7
Many guests express satisfaction, despite some concerns, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Developed over the years by the Moretti family, the eclectic and elegant Florentine house you find today is a few steps from the Medici Chapels and the famous Duomo of Florence. Set 500 meters from Santa Maria Novella Train Station, the property is also a 10-minute walk from the picturesque Piazza della Signoria and the Ponte Vecchio.

Individually Designed Rooms and Suites:
Discover 40 rooms and suites with unique ceramics, Simmons beds, sumptuous marble bathrooms, and modern luxury amenities.

World-Class Medical SPA and Beauty Center:
Enjoy Pilates Reformer Studio, fitness classes, and beauty treatments for ultimate relaxation and rejuvenation.

Nine Bistro and Tailored Guided Tours:
Dine at Nine Bistro and explore Florence with personalized guided tours for a memorable stay.

Book now for an unforgettable experience at our Florentine hotel!

Important information:

Please note that children under 14 years of age cannot access the spa and the fitness center.

Please note that the access to the SPA is subject to an Extra charge of 25 Euro per person.

The affiliated garage is available from 7:00 AM until 12:00 AM.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

9.3
Based on 720 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.7
L
Lene • couple • no
10
2026-01-29 • via Nuitee
G
Gianni • couple • it
10
Il servizio è stato sicuramente all’altezza, molto gentile il personale ,ecc
Pros:

Confort ,servizi ,posizione

Cons:

La sala colazione

2026-01-28 • via Nuitee
C
CARLO • couple • it
10
Pros:

Ambiente arredamento

2026-01-26 • via Nuitee
D
Diana • family_with_children • it
10
Eccezionale
Pros:

Posizione perfetta, staff eccezionale dal front desk alla colazione. Struttura rinnovata con gusto e personalità nell’arredamento, servizi più che soddisfacenti. Non posso che consigliare più che vivamente

2026-01-20 • via Nuitee
Z
Zhang • family_with_children • cn
10
Pros:

Our stay at this hotel was beyond expectations. The interior is beautifully designed, the staff were exceptionally friendly and helpful, and the location couldn’t be better. Overall, it was a truly enjoyable experience and I would highly recommend this hotel.

2026-01-19 • via Nuitee
J
Judith • couple • us
10
2026-01-19 • via Nuitee
S
Sharanjit • couple • gb
10
The staff are a credit to the hotel, service was amazing. Thank you to everyone for making our trip so special.
Pros:

The hotel service, facilities and staff are excellent.

Cons:

Everything was amazing nothing to dislike.

2026-01-19 • via Nuitee
L
Lereya • couple • il
2
Bad stay that ruined our trip
Pros:

Nothing!!!

Cons:

Big disappointment, the reviews didn’t match the reality , this is not a 5 star hotel, the hotel is not clean , the furniture is very poor and ugly , the lifts are terrible , the corridors are nerrow and unplanned , very bad experience.

2026-01-18 • via Nuitee
A
Andrea Attilio • couple • it
10
2026-01-17 • via Nuitee
A
Andrea Attilio • solo_traveller • it
10
2026-01-17 • via Nuitee
Y
Yaacov • couple • il
10
Pros:

Special hotel with nice design.
The service was extremely good. From the welcome to the leaving time they did every thing to make the stay perefect.

Cons:

Nothing

2026-01-17 • via Nuitee
O
olakunle • couple • us
10
2026-01-17 • via Nuitee
S
Saman • family_with_children • ae
10
2026-01-15 • via Nuitee
M
MARIO • family_with_children • it
9
2026-01-08 • via Nuitee
L
Laurent • couple • fr
10
2026-01-08 • via Nuitee
M
mohamad • couple • ae
8
Pros:

Location

Cons:

Breakfast and the fact our suite had too many steps. Wasting space, no sofa. Very uncomfortable seating options ( wooden chairs )

2026-01-06 • via Nuitee
Y
YIN • extended_group • cn
10
非常赞！
Pros:

酒店的地理位置极好，到大教堂就几步路5分钟。早餐不是自助，要点餐的。但面包等都很好吃，品质很好。房间的设施也不错。前台和行李服务都很好。但自驾停车比较麻烦，门口比较逼仄，老城区也没办法。

Cons:

酒店给我们升级房间，但房间里面有好几个台阶，一不当心会摔跤。

2025-12-29 • via Nuitee
V
Vito • solo_traveller • it
10
2025-12-28 • via Nuitee
S
Sam • family_with_children • gb
8
2025-12-28 • via Nuitee
A
Alex • solo_traveller • de
9
2025-12-26 • via Nuitee