Hotel NeuHaus

Hotels
8.6 (827 reviews)
Agnes-Neuhaus-Str./ Eingang Ostwall 16 , Dortmund , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking
Occasional maintenance issues

Categories

Cleanliness
8.53
Overall cleanliness is mentioned positively in several reviews.
Service
9
The staff was described as friendly and helpful, contributing to a great service experience.
Location
9.04
Multiple reviews highlight the convenient location near the center.
Room Quality
8.49
Rooms are generally mentioned as clean and of good size.
Amenities
8.02
Some reviews mention limited amenities such as lack of a fridge in the room.
Value for Money
8.48
Good value is mentioned in several reviews, although some noted pricing could be better.
Food and Beverage
8.53
Breakfast quality is positively acknowledged in multiple reviews.
Overall Experience
8.7
Overall satisfaction with the stay was high across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Inclusive Atmosphere
Experience a unique stay at our 3-star inclusive hotel, where our diverse team ensures the highest guest satisfaction with their exceptional talents and warmth.

Modern Comforts
Enjoy free Wi-Fi, delicious breakfast buffets, and convenient access to public transport in our modern Dortmund city centre hotel. Relax in spacious, well-equipped rooms with cable TV and modern bathrooms.

Convenient Location
Located just minutes away from the Westfalenhallen exhibition area and a short walk from the historic market square, Hotel Neu-Haus offers easy access to tram stops for seamless travel connections.

Book now to be a part of our inclusive vision and enjoy a comfortable stay in Dortmund!

Important information:

The property's reception opening hours are from 06:30 to 16:30 daily.

Please note that late check-in is available at this property.

Extra beds are available upon request for an additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 827 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.7
Z
Zsolt • solo_traveller • hu
8
2026-04-04 • via Nuitee
Карина • couple • ua
10
2026-04-03 • via Nuitee
A
Anush • couple • am
7
Pros:

The stuff was good ,the location was good too,but the room comfort and cleaning wasn't as well as it could be ....

2026-04-03 • via Nuitee
N
Nikolas • couple • de
9
Immer wieder gerne
Pros:

Lage sehr gut, Preis Leistung super, Zimmer sauber und großzügig genug, Bett sehr gut

2026-03-31 • via Nuitee
S
Steffen • solo_traveller • de
10
Pros:

Geräumiges Zimmer, sehr guter Preis und ein sehr begrüßenswertes Konzept der Betreiber.

2026-03-31 • via Nuitee
T
Thorsten • couple • de
9
Für einen kurzen Aufenthalt sehr gut geeignet.
Pros:

Kleines Hotel.
Nettes Personal.
Gutes orientalisches Restaurant nebenan.

Cons:

Kein Hotelparkplatz

2026-03-31 • via Nuitee
R
Reimund • solo_traveller • de
9
2026-03-31 • via Nuitee
H
Hartmut • couple • de
7
2026-03-30 • via Nuitee
J
Jochen • couple • de
7
Preisgünstig und Inklusiv
Pros:

Das inklusive Konzept

Cons:

Wenig Steckdosen im Schlafzimmer

2026-03-29 • via Nuitee
D
Dino • solo_traveller • de
5
Pros:

.

Cons:

Kein Parkhaus

2026-03-29 • via Nuitee
T
Tim • solo_traveller • de
8
2026-03-28 • via Nuitee
J
Julian Maximilian • solo_traveller • de
9
2026-03-28 • via Nuitee
V
Velt • solo_traveller • de
7
Pros:

Preisgünstig, ruhig,

2026-03-25 • via Nuitee
N
Nicole • couple • de
10
Super Aufenthalt
Pros:

Es war alles super. Das Preis- Leistungsverhältnis war spitze.
Wir kommen gerne wieder.

2026-03-25 • via Nuitee
C
Claudia • couple • de
10
2026-03-25 • via Nuitee
S
scuffdiva • couple • my
10
Gem of a find in Dortmund
Pros:

Spacious very clean room in a great location. Breakfast was ample and included. Staff were super friendly and helpful. Very comfortable beds.

Cons:

No fridge in room for me to store my insulin

2026-03-24 • via Nuitee
R
Rainer • couple • de
10
Sehr angenehme Atmosphäre und ein super Preis-Leistungsverhältnis
Pros:

Sehr gut, sehr sauber, sehr freundliches Personal.

Cons:

Die große Straße vor dem Haus ist manchmal etwas sehr laut, aber dafür kann niemand etwas.

2026-03-24 • via Nuitee
D
Dirk • couple • de
8
2026-03-23 • via Nuitee
F
Frank • solo_traveller • de
9
Pros:

Sehr freundliches Personal, leckeres Frühstück und ganz tolle Betten.
Schon in der Lobby wird Kaffee,Tee und Getränke kostenlos angeboten. Sehr aufmerksam und eine nette Geste.

2026-03-23 • via Nuitee
N
Nina • solo_traveller • de
6
2026-03-23 • via Nuitee