Hotel NeuHaus

Hotels
8.6 (1142 reviews)
Agnes-Neuhaus-Str./ Eingang Ostwall 16 , Dortmund , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking
Occasional maintenance issues

Categories

Cleanliness
8.53
Overall cleanliness is mentioned positively in several reviews.
Service
9
The staff was described as friendly and helpful, contributing to a great service experience.
Location
9.04
Multiple reviews highlight the convenient location near the center.
Room Quality
8.49
Rooms are generally mentioned as clean and of good size.
Amenities
8.02
Some reviews mention limited amenities such as lack of a fridge in the room.
Value for Money
8.48
Good value is mentioned in several reviews, although some noted pricing could be better.
Food and Beverage
8.53
Breakfast quality is positively acknowledged in multiple reviews.
Overall Experience
8.7
Overall satisfaction with the stay was high across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Inclusive Atmosphere
Experience a unique stay at our 3-star inclusive hotel, where our diverse team ensures the highest guest satisfaction with their exceptional talents and warmth.

Modern Comforts
Enjoy free Wi-Fi, delicious breakfast buffets, and convenient access to public transport in our modern Dortmund city centre hotel. Relax in spacious, well-equipped rooms with cable TV and modern bathrooms.

Convenient Location
Located just minutes away from the Westfalenhallen exhibition area and a short walk from the historic market square, Hotel Neu-Haus offers easy access to tram stops for seamless travel connections.

Book now to be a part of our inclusive vision and enjoy a comfortable stay in Dortmund!

Important information:

Our reception is staffed daily from 6:30 a.m. to 4:30 p.m. Arrival after 4:30 p.m. is possible.

In this case, check-in is conveniently handled via an access code. The hotel will email you the necessary access details and arrival information well in advance of your arrival.

Parking is available nearby for a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1142 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.7
A
Andreas • solo_traveller • de
8
Ich war rundherum zufrieden .
Pros:

Einfaches, sauberes Hotel in Super-Innenstadt-Lage zu einem unschlagbaren Preis.

Cons:

Nichts erwähnenswertes

2026-08-28 • via Nuitee
B
BOXER1981 • solo_traveller • gr
2
2026-08-28 • via Nuitee
B
Bettels • solo_traveller • de
9
2026-08-26 • via Nuitee
B
Barbara • solo_traveller • de
8
Pros:

Sehr gutes Frühstück. Sehr nettes Personal.

Cons:

sauber - aber das Bad etwas muffig

2026-08-25 • via Nuitee
F
Frank • couple • de
10
Nettes Hotel.
Pros:

Haben hier nicht zum ersten Mal Übernachtet und werden wiederkommen. Frühstück auch sehr gut.

2026-08-24 • via Nuitee
H
Heidi & Gregor • couple • ch
9
2026-08-24 • via Nuitee
F
Felix • solo_traveller • de
8
Runder Aufenthalt im Zentrum
Pros:

Zentral, dabei aber insgesamt ruhig gelegen. Vom Hauptbahnhof in einer guten Viertelstunde gut zu Fuß erreichbar, falls man sich den überfüllten Dortmunder ÖPNV nicht antun will. Sehr nettes Personal, bequemes Bett. Gutes Frühstück, schnelles und zuverlässiges Wifi.

Cons:

Der Fußboden war etwas staubig. Irgendetwas zum Abschließen (Schrank, Safe) wäre noch schön gewesen.

2026-08-24 • via Nuitee
D
Dr. Jale • solo_traveller • de
10
Pros:

Very friendly staff, very spacious, very clean room, comfortable bed. Excellent when you are on a city trip to Dortmund. You are practically in the town's centre.

Cons:

Breakfast is fine, but there is room for improvement...more fresh fruit and a larger choice of items would be great.

2026-08-23 • via Nuitee
H
Hildburg • extended_group • de
10
Perfekt, ansprechend und für einen angenehmen Aufenthalt geeignet.
Pros:

Ich habe das Preis- Leistungsverhältnis als hervorragend empfunden. Das Frühstück war im Preis inbegriffen und reichhaltig. Die Organisation, wenn die Rezeption nicht besetzt war, erwies sich als klar und übersichtlich. Die Sauberkeit perfekt, das Zimmer -wennauch mit älterem Mobiliar - , war geschmackvoll eingerichtet.

Cons:

Es gab nichts zu bemängeln

2026-08-22 • via Nuitee
D
D.E. • solo_traveller • de
10
Pros:

Top Hotel,mit sozialem Hintergrung.
Super nettes Personal,tip top saubere Zimmer.
Frühstück ist inkl.und sehr gut.
Mitten im Zentrum.
Alles klasse

2026-08-21 • via Nuitee
J
Jos • couple • nl
9
Perfect verblijf en perfecte prijs!
Pros:

Ligging!

Cons:

N.v.t.

2026-08-20 • via Nuitee
F
felix • family_with_children • de
9
2026-08-20 • via Nuitee
A
A • extended_group • am
8
2026-08-19 • via Nuitee
O
Oana • solo_traveller • ro
9
2026-08-19 • via Nuitee
S
Stoyan • solo_traveller • bg
9
Приятно място
Pros:

Хотелът е много добре уреден, стаите са много чисти и уютни. Има всички необходими удобства, а закуската беше чудесна! Местоположението е добро - близо е до парк, магазини, автобусни спирки. Бих посетил отново.

Cons:

В стаята нямаше климатик и това беше най-големият проблем. Би било добре във фоайето да има диспенсър за вода. Всичко друго беше наред.

2026-08-19 • via Nuitee
I
Ingo • solo_traveller • de
7
2026-08-18 • via Nuitee
M
Michal • solo_traveller • nl
5
2026-08-17 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-08-17 • via Nuitee
K
Klaus • solo_traveller • de
9
2026-08-17 • via Nuitee
V
VARDON • solo_traveller • fr
9
Pros:

la sympathie du personnel, l'emplacement et le confort. C'est a 200m eu centre ville. Le petit déjeuner est vraiment varier.

Cons:

il faisait chaud dans la chambre.

2026-08-17 • via Nuitee