Hotel NeuHaus

Hotels
8.6 (820 reviews)
Agnes-Neuhaus-Str./ Eingang Ostwall 16 , Dortmund , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking
Occasional maintenance issues

Categories

Cleanliness
8.53
Overall cleanliness is mentioned positively in several reviews.
Service
9
The staff was described as friendly and helpful, contributing to a great service experience.
Location
9.04
Multiple reviews highlight the convenient location near the center.
Room Quality
8.49
Rooms are generally mentioned as clean and of good size.
Amenities
8.02
Some reviews mention limited amenities such as lack of a fridge in the room.
Value for Money
8.48
Good value is mentioned in several reviews, although some noted pricing could be better.
Food and Beverage
8.53
Breakfast quality is positively acknowledged in multiple reviews.
Overall Experience
8.7
Overall satisfaction with the stay was high across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Inclusive Atmosphere
Experience a unique stay at our 3-star inclusive hotel, where our diverse team ensures the highest guest satisfaction with their exceptional talents and warmth.

Modern Comforts
Enjoy free Wi-Fi, delicious breakfast buffets, and convenient access to public transport in our modern Dortmund city centre hotel. Relax in spacious, well-equipped rooms with cable TV and modern bathrooms.

Convenient Location
Located just minutes away from the Westfalenhallen exhibition area and a short walk from the historic market square, Hotel Neu-Haus offers easy access to tram stops for seamless travel connections.

Book now to be a part of our inclusive vision and enjoy a comfortable stay in Dortmund!

Important information:

The property's reception opening hours are from 06:30 to 16:30 daily.

Please note that late check-in is available at this property.

Extra beds are available upon request for an additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 820 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.7
L
Leszek extended_group pl
8
Pros:

dobre położenie, blisko centrum. nie było problemu ze znalezieniem parking - płatnego

2026-02-12 via Nuitee
W
Walter solo_traveller de
8
2026-02-11 via Nuitee
J
Joachim extended_group hu
8
Alles wunderbar
Pros:

Frühstück OK (sehr gut zu dem Preis)
Personal top
Bad OK
Betten top!
Lage Sehr gut

2026-02-11 via Nuitee
S
Sirko solo_traveller de
10
Pros:

Wieder einmal überrascht was alles geht für einen fairen Preis! Tolle Lage, super Betten, spitzen Frühstück. Und mit dem Parken auch kein Problem, überall kostenfreie Parkplätze rundherum. 100-200m zu Fuß, tut auch mal gut.

2026-02-11 via Nuitee
J
Jorge Enrique couple de
8
war gut
Pros:

das Frühstück war gut

2026-02-09 via Nuitee
M
Mihai solo_traveller ro
10
2026-02-09 via Nuitee
S
Sorin Murariu couple ro
10
Pros:

Very clean, quiet, comfortable, warm(I was on 6 Feb). And also a nice breakfast, the location of the hotel is also great, near the center, restaurants and the subway.

2026-02-08 via Nuitee
D
Dominik couple de
9
Tolle Übernachtungsmöglichkeit zu einem Top Preis-Leistungsverhältnis!
Pros:

Zentral aber sehr ruhig gelegenes Hotel!

2026-01-31 via Nuitee
E
Ewald couple de
10
Pros:

Alles Tipp top
gerne wieder

2026-01-31 via Nuitee
M
Michael couple de
9
Pros:

Das gesamte Konzept und das sehr freundliche Personal

Cons:

Gibt nichts zu beanstanden

2026-01-30 via Nuitee
A
Alexandra extended_group de
9
Pros:

Frühstück war gut, Lage auch, da direkt neben der Fußgängerzone/Altstadt. Wenn man zur Messe will, muss man mit den Öffis fahren.

Cons:

Das Teewasser war bei der Ankunft abends leider nicht mehr so heiß, dass man damit noch einen Tee hätte machen können.

2026-01-29 via Nuitee
X
Xavier extended_group es
9
Hotel sencillo y limpio. Buena ubicación. Desayuno muy correcto. Para repetir
2026-01-29 via Nuitee
L
Laszlo solo_traveller fr
10
Pros:

Tout était parfait

2026-01-28 via Nuitee
J
Jana couple de
10
Klasse Hotel zum Kleinen Preis
Pros:

Preis Leistung

Cons:

Kleine Verbesserung, die Auflistung wo welche Zimmer zu finden sind hängt nur am Fahrstuhl, nicht bei der Rezeption.

2026-01-26 via Nuitee
E
Erol solo_traveller tr
9
2026-01-26 via Nuitee
Y
Yevhen solo_traveller ua
10
2026-01-25 via Nuitee
B
BENHENIA couple ma
6
2026-01-24 via Nuitee
K
Kazushi solo_traveller jp
10
Pros:

The staff was very friendly to foreigners, the room was clean and comfortable

Cons:

20+ minutes walk to the main station

2026-01-24 via Nuitee
I
Ibro solo_traveller hr
10
2026-01-24 via Nuitee
L
luke couple gb
5
2026-01-23 via Nuitee