Hotel Central Hauptbahnhof

Hotels
7 (1784 reviews)
Kaiserstr. 75 , Heidelberg , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
6.08
Some reviews mention cleanliness issues.
Service
8.55
Positive interactions with staff noted.
Location
8.59
Frequent mention of convenient location.
Room Quality
6.54
Some complaints about size and age of rooms.
Amenities
6.57
Issues and limitations with amenities noted.
Value for Money
7.03
Generally, value acceptable for the location.
Food and Beverage
5.58
Complaints about breakfast pricing and availability.
Overall Experience
7.05
Mixed reviews leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:19

Property Description

Convenient Location

Located near Heidelberg's main railway station, Hotel Central Hauptbahnhof offers easy access to public transport and is just a short walk from the city center. Guests can explore the university, Hauptstraße shopping street, and the historic Alte Brücke bridge without hassle.

Comfortable Rooms

Each room at Hotel Central Hauptbahnhof is equipped with a TV featuring Sky channels, bright furniture, and complimentary WiFi, ensuring a cozy and enjoyable stay for guests.

Nearby Attractions

With the motorway a mere 5-minute drive away, and Mannheim's SAP Arena just a 10-minute car ride, guests can conveniently explore the surrounding area. Book your stay at Hotel Central Hauptbahnhof for a memorable experience in Heidelberg.

Important information:

The hotel provides breakfast that can be booked during check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1784 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 5.58
Overall Experience: 7.05
G
Gyonyul • solo_traveller • bg
9
Perfect! I go for work often and I have my hotel now.
Pros:

The room was perfect, warm and cozy.. Not with the crazy air conditioning.. It was quite and nice in the building.. In my room the bath ventilation was very loud.. I avoided to use light there.. But still was fine.. Only, currently the elevator is not working and it was difficult for me with the luggage.. I liked my stay very much. Could you please put this labels for the door, that we don’t want cleaning.. Thank you!

2026-02-11 • via Nuitee
L
LLoclle Contreras • solo_traveller • de
8
Pros:

Everything good

2026-01-31 • via Nuitee
W
wagenjens • solo_traveller • de
7
2026-01-31 • via Nuitee
F
Francesca.1999 • solo_traveller • de
7
2026-01-30 • via Nuitee
K
Karl • solo_traveller • de
5
Passabel und zweckmässig
Pros:

Frühstück bekam ich am Bahnhof. Die Lage am Bahnhof war als Ortsfremder immer wieder leicht auffindbar.

Cons:

Das Bad war so winzig

2026-01-29 • via Nuitee
S
Satony • family_with_children • de
1
Defekte Heizung
Cons:

Leider hat die Heizung nicht funktioniert, das Zimmer war sehr kalt. Das Wasser wurde sehr langsam warm und zwischen durch wurde es wieder kalt.

2026-01-29 • via Nuitee
B
Barbara • solo_traveller • de
7
Pros:

Die Lage des Hotels.com.

Cons:

Ab 21 Uhr kein Personal mehr erreichbar. Man musste sich selbst den Frühstücktisch decken.
Der vorhandene Aufzug war auch ab 21 Uhr nicht mehr zugänglich.

2026-01-29 • via Nuitee
C
Chen • solo_traveller • de
6
2026-01-29 • via Nuitee
M
MOHAMED ALI • couple • ae
1
Pros:

Only the location

Cons:

No lifts no staff

2026-01-25 • via Nuitee
M
Manika • solo_traveller • de
8
2026-01-24 • via Nuitee
P
Pierre • solo_traveller • de
3
Cons:

Kein Lichtschalter am Bett und Bettlampe kaputt. Duschwasser fließt so langsam ab, dass nach ~ 2 Minuten das Bad und der Flur anfangen unter Wasser zu stehen. Fernseherfernbedienung verklebt und ekelhaft.

2026-01-21 • via Nuitee
L
Lydia • solo_traveller • de
3
Enttäuschend.
Cons:

Die Dusche ist nicht abgelaufen, stattdessen ist das Wasser in den Flur geflossen.

2026-01-21 • via Nuitee
S
Scherer • solo_traveller • de
10
2026-01-21 • via Nuitee
S
Sotiris • solo_traveller • gr
8
Pros:

Clean room with good heating,big bathroom,tv with many channels,there is a supermarket near the hotel,easy check-in and check-out, generally i was very satisfied with my stay.

Cons:

I didn't like that i had to carry the big keychain with me when i went out.

2026-01-20 • via Nuitee
F
Federico • solo_traveller • it
8
Consiglio! Ottimo prezzo e belle camere
Pros:

Non fatevi ingannare dalla reception (piuttosto vecchia e non bellissima): la camera era nuova, bagno molto grande e pulita! peccato che non parlino inglese ma comunque ci siamo capiti!

Cons:

Peccato che non parlino inglese e che la reception non sia bellissima, così come la struttura appare un po' antiquata. Anche l'ascensore non è il massimo

2026-01-20 • via Nuitee
L
Laura • solo_traveller • de
5
2026-01-20 • via Nuitee
V
vikas • solo_traveller • nl
6
Location great, Average service
Pros:

Location and price

Cons:

staff could not speak English. No water bottle, no tooth brush and paid breakfast was 6.5/10

2026-01-20 • via Nuitee
M
Martina • family_with_children • de
4
Pros:

Makrolage - nah am HBf und Zentrum
Neu renoviertes Badezimmer

Cons:

Mikrolage: Drogenhotspot direkt vor der Tür. Auch viele Betrunkene. Man fühlt sich nicht sicher, v.a. Weil die Rezeption nur bis 21h besetzt ist und es schon vor kommt, dass Gäste die Eingangstür unten offen lassen, weil sie vor der Tür rauchen.
Türen von den jew. Zimmern sind überhaupt nicht sicher, Griffe sind aus Plastik, es gibt kein Extraschloß/Kette um die Türen noch einmal abzuschließen. Generell Schlüsselsystem, keine Karte o.ä.
Möbel im Zimmer sind nicht gut gestellt, sodass es sehr eng ist.
Fahrstuhl ist eine Katastrophe, darf nur bis 21h benutzt werden, solang das Personal da ist…
Fensterbrett war einfach kaputt.. hohe Verletzungsgefahr.. es lag einfach nur ein Zettel rum, dass man das nicht berühren darf.

Man musste nochmal extra Übernachtubgssteuer zahlen.

Alles in allem: keine Empfehlung!

2026-01-20 • via Nuitee
N
Nikolaus • solo_traveller • de
8
War ok
Pros:

Für eine Übernachtung wars ok bei diesem Preis darf man nicht meckern

2026-01-19 • via Nuitee
J
Joel • solo_traveller • de
5
Pros:

Zentrale Lage und Preiswert

Cons:

Zu laut, extrem hellhörig

2026-01-19 • via Nuitee