HOTEL DORSETT

Hotels
Independent
8.2 (13 reviews)
C. de Enrique Fuentes, 12, Madrid, Madrid, 28026 , Madrid , ES

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Free wired internet
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Convenient location near subway and restaurants
Friendly staff
Good service
Quiet surroundings
Cons:
Thin walls and noise issues
Disruptive and noisy guests

Categories

Cleanliness
6.3
Mixed reviews on cleanliness, with some guests mentioning thin walls and noise issues.
Service
7.7
Service was generally commended, with positive feedback on staff behavior.
Location
8.2
Convenient location near the subway and restaurants, with easy access to Metro and airport.
Room Quality
6.2
Mixed reviews on room quality, with complaints about noisy neighbors and disruptive guests.
Amenities
6.8
Satisfactory amenities, but some guests experienced noise disturbances and other issues.
Value for Money
7.8
Some guests felt the hotel offered good value for quick visits, while others had negative experiences with noisy guests.
Food and Beverage
6.9
Breakfast and restaurant services received mixed feedback, with some guests complaining about disruptive guests during their stay.
Overall Experience
7.5
Most guests had a satisfactory overall experience, but noise disturbances impacted some guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 13:30

Property Description

Modern Rooms with Smart TVs
Feel at home in our 30 air-conditioned rooms with Smart TVs. Enjoy complimentary wired and wireless internet access and cable programming for entertainment.

Convenient Location
Situated in Madrid's Usera district, our hotel is just a short drive from top attractions such as Prado Museum and Royal Palace of Madrid.

Amenities for a Relaxing Stay
Benefit from complimentary wired internet, a 24-hour front desk, and an elevator for convenience. Unwind in private bathrooms with showers, complimentary toiletries, and hair dryers.

Book your stay at HOTEL DORSETT in Madrid for a comfortable and enjoyable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 13 reviews
Cleanliness: 6.3
Service: 7.7
Location: 8.2
Room Quality: 6.2
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.9
Overall Experience: 7.5
A
Armita partner
8
Pros:

It was a good hotel near the subway, which was very convenient. However, the walls were very thin, and you could hear almost everything happening outside the door and in other rooms.
But I recommend this hotel for quick visits to Madrid, like a weekend trip.

2025-04-07 via Nuitee
S
Sadik
10
Pros:

The service was good. The behaviours of Staff was amazing.

2025-02-18 via Nuitee
A
Anton
2
nice beds, but terrible people in the hotel
Pros:

When we stayed there were multiple people doing drugs in the rooms next to us and staying up till 6am yelling. BAD TIME.

2025-02-07 via Nuitee
W
William
10
Metro 4 blocks away
Pros:

Close to Metro and restaurants friendly staff , quiet 4.50 on metro from airport very direct

2025-02-06 via Nuitee
J
John
8
Pros:

Didn’t get to hotel until 2am but staff in reception were friendly and helpful
Room was perfect but there was a regular noisy water noise in the plumbing

2025-01-25 via Nuitee
V
Verified traveler
8
Decent
Pros:

Did what it said on the tin - Adequate.

2024-12-24 via Nuitee
J
Jordi partner
10
Pros:

Excelente alojamiento calidad precio.
Algo lejos del centro pero bien comunicado x transporte público, metro bus y cercanías.

2024-12-15 via Nuitee
C
CHRISTOS
6
Average
Pros:

Small room but clean with comfortable bed.
We stayed in December and the major problem we faced was the low temperature inside the room due to an old balcony door.

2024-12-12 via Nuitee
J
Jesús Javier
8
Pros:

Alojamiento para descansar y continuar si tienes viaje largo con coche. Buena comunicación con salidas

2024-10-25 via Nuitee
C
carlos
8
Buen hotel
Pros:

Buena cama y restaurantes cerca y el metro a 10 minutos

2024-10-04 via Nuitee
F
francisco
8
Pros:

Todo bien salvo la localizacion

2024-10-01 via Nuitee
K
Karla
4
Pros:

The bedroom always smelled very bad (cigarette). The bedroom's phone didn't work. The reception was empty most of the time. I heard women screaming next to my room. Bad experience.

2024-09-15 via Nuitee
H
harald
10
Pros:

Great hotel in Usera for the price you pay. New and staff are very friendly.

2024-08-23 via Nuitee