Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfy beds
Good location
Helpful staff
Nice design
Cons:
Dirty linen
Maintenance issues
Lack of kitchen utensils

Categories

Cleanliness
6.58
Several mentions of dirty linen and furniture, with concerns about cleanliness in common areas.
Service
9.05
Positive references to the helpfulness and professionalism of the staff.
Location
9.09
Frequent mentions of good proximity to amenities and central location.
Room Quality
7.54
Overall comfort noted, but concerns about maintenance issues in the rooms.
Amenities
7.07
Mention of missing kitchen utensils and faulty equipment affecting overall enjoyment.
Value for Money
8.53
Feedback indicates good pricing for the quality and location.
Food and Beverage
8.08
Not specifically mentioned; assumed to be standard for this hotel tier.
Overall Experience
8.05
General satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:00

Property Description

Luxury Condos Macondo Tulum is the perfect blend of comfort and convenience in Tulum.

Modern Amenities: Enjoy air-conditioned units with a kitchen, flat-screen TV, and a private bathroom. The units also feature a balcony and patio for outdoor relaxation.

Relaxation and Recreation: Unwind by the year-round outdoor pool with pool views or engage in a friendly game of table tennis. The garden offers a serene spot for guests to unwind.

Convenient Location: Situated near Tulum's top attractions, including Tulum Archeological Site and Tulum Bus Station, our aparthotel provides easy access to explore the beauty of the region.

Experience luxury and relaxation at Luxury Condos Macondo Tulum. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Managed by a private host

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 106 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
C
Cristian extended_group co
10
Ideal
Pros:

El lugar tiene una excelente ubicación, las fotos hacen justicia al lugar, es muy amplio y lindo, la gente que trabaja en el lugar es muy atenta a cualquier inconveniente y amable. Realmente es lo que se espera al buscar cualquier alojamiento 10/10 todo.

2026-01-15 via Nuitee
M
Miguel extended_group pe
5
Pros:

La ubicación

Cons:

No hubo nadie en recepción durante mi proceso de check in a pesar que coordinamos una hora exacta.
Otro tema que me sorprendió fue que el jabón de baño olía a podrido, como si no lo hubieran cambiado en mucho tiempo.

2026-01-13 via Nuitee
M
Mauricio extended_group ar
10
Pros:

La pileta y la ambientacion

2026-01-13 via Nuitee
J
Juan Pablo extended_group cl
1
2026-01-12 via Nuitee
H
Hassaan extended_group ca
10
We stayed there for 2 nights. The pent house was beautifully setup and the rooftop was amazing.
Pros:

The pent house rooftop is magnificent.

Cons:

Nothing at all

2026-01-11 via Nuitee
G
Giulia extended_group it
8
2026-01-08 via Nuitee
L
Louis extended_group fr
1
Pros:

l’appartement n’était finalement pas disponible. nous l’avons appris sur le tas. on s’est retrouvé devant à chercher autre chose en pleine période du Zamna les prix avaient doublé c’est une honte.

Ps : le monsieur de la réception au top il nous a aidé avec booking etc. MERCI à lui mais intolérable.

2026-01-08 via Nuitee
A
Anna extended_group es
8
Còmode
Pros:

Qualitat-preu molt bé
Lloc prou ample i llits confortables
Bona pressió d'aigua

Cons:

Poc paper de vàter.
No hi havia draps de cuina ni estris per rentar plats o gots.

2026-01-05 via Nuitee
J
Jake extended_group gb
8
2026-01-03 via Nuitee
M
Marijose extended_group it
10
2025-12-22 via Nuitee
V
Víctor Martínez Ramírez couple mx
10
2025-12-20 via Nuitee
N
nikoloff extended_group at
9
2025-12-12 via Nuitee
H
HECTOR ALEJANDRO extended_group mx
9
Pros:

Comodidad y ubicación

Cons:

Estaban sucias las sábanas y las almohadas olían raro supongo que no cambian las sabanas y fundas entre cada reserva

2025-12-04 via Nuitee
E
Emmanuel extended_group fr
10
Pros:

La proximité des commodités

2025-12-02 via Nuitee
A
Alpha family_with_children gb
7
Comfortable and safe place to stay.
Pros:

Adrian was amazing, super helpful and attentive!
Centric location. Lovely area!
Loved the architecture and Tulum style.

Cons:

The flat needed more kitchen utensils.

2025-10-27 via Nuitee
A
Araya Sáenz family_with_children cr
10
2025-10-21 via Nuitee
X
XqstMary extended_group pt
10
2025-10-21 via Nuitee
E
Estefany extended_group mx
9
Volvería sin dudarlo
Pros:

El departamento estuvo muy bonito el diseño, las camas comodas, todo como la comodidad de casa. Atención increíble del chico recepcionista, personal amable.

Cons:

Las colchas estaban un poco percudidas y para la gente que dice que está muy deteriorado el lugar que parece como sucio las áreas comunes es por el tipo de material con el que se construyo el lugar que parece que tuviera moho pero realmente si está limpio.

2025-10-19 via Nuitee
Y
Yesica Guadalupe extended_group mx
10
2025-10-13 via Nuitee
O
Olga Konstantinidou extended_group gr
8
Value for money
Pros:

Λόγω εποχής η τιμή ήταν σούπερ , καλή τοποθεσία , κοντά είχε αρκετά εστιατόρια κ σουπερ

2025-10-05 via Nuitee