The Confidential Mandalika - Sea Front Hotel - New Starlink 70Mbps WiFi - Free Gym Access

Hotels
8.5 (682 reviews)
Jl. Pariwisata Pantai Kuta No.83573, Kuta, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara , Kuta Lombok , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small pool and internet problems

Categories

Cleanliness
7.89
Some parts are showing signs of wear, but everything clean overall.
Service
9.36
Great staff, very friendly and helpful.
Location
9.4
Excellent location close to beach, restaurants, and local market.
Room Quality
7.85
Rooms comfortable but some issues with maintenance noted.
Amenities
7.88
Small pool and issues with internet connectivity.
Value for Money
8.34
Worth the money spent, but certain amenities were lacking.
Food and Beverage
8.39
Breakfast available for order, but relatively pricey.
Overall Experience
8.86
A generally positive stay with notable issues in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:40

Property Description

Luxurious Accommodation
With beautifully appointed rooms featuring modern amenities, unwind in style and comfort during your stay at The Confidential Mandalika.

Outdoor Pool and Garden
Enjoy a refreshing swim in the outdoor pool or relax amidst lush greenery in the hotel's garden area, perfect for soaking up the tropical vibe.

Convenient Location
Located just steps away from Kuta Beach and within close proximity to popular attractions, The Confidential Mandalika offers the ideal base for exploring the beauty of Lombok.

To book your stay and experience luxury at its best, reserve now at The Confidential Mandalika.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 682 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
M
Marion • couple • fr
10
Pros:

C’est un très bel hôtel

2026-08-27 • via Nuitee
Y
Yuri -Iruy • couple • be
7
2026-08-27 • via Nuitee
A
Astrid • solo_traveller • lu
7
2026-08-27 • via Nuitee
M
Mara • couple • it
7
Begli spazi esterni ma camera standard minuscola
Pros:

Staff molto gentile e disponibile. Bella la piscina e il giardino.

Cons:

La stanza e il bagno erano veramente piccoli, senza spazi di appoggio. Per il prezzo pagato onestamente mi sarei aspettata di meglio.

2026-08-26 • via Nuitee
C
claudia • couple • es
7
Buena estancia
Pros:

Esta enfrente de la playa de Kuta del centro andando 10 minutos con tiendas de camino y en moto a dos. La verdad que si no quieres el ruido y caos del centro esta perfectamente ubicado. La zona Es segura para caminar de noche y hay seguridad. La habitacion, la suite deluxe, es amplia y grande, no se las demas. Es un lugar calmado, con vegetacion y no hay ruido de noche. Hacen la habitacion cada dia y cambian toallas si las dejas en el suelo sucias.

Cons:

Segun que personal te toque no se enteran mucho. Habia una chica que sabia perfectamente lo que hacia pero otra que estaba perdidisima. Tienen cositas de Asia que si estas acostumbrado a viajar pues no te queda otra que aceptarlas, pero por ejemplo llegar y que te digan que la habitacion estara un poco mas tarde porque estan rezando puede ser un poco shock cultural para algunos. Lo unico que no me gusto es la ducha,que se acumula el agua. Aunque es mono hubiera preferido tener un plato de ducha.

2026-08-26 • via Nuitee
G
Gerrit • solo_traveller • de
9
2026-08-26 • via Nuitee
I
Ingrid • solo_traveller • sg
4
Pros:

Propre
Personnel gentil

Cons:

Le quartier est pas très sympa (vendeurs ambulants, plage très sale et peu fréquentée par les touristes)
Pas mal de marche pour aller dans la partie sympa de Kuta

2026-08-25 • via Nuitee
S
Solveig • extended_group • kr
10
Pros:

Great place. Pool was nice, as was the general ambiance. Chinda at the desk was very helpful!

Cons:

Wifi was spotty

2026-08-25 • via Nuitee
F
Francesca • couple • ch
10
Pros:

Posizione ottima, staff gentile, struttura molto confortevole, pulita e in un giardino rigoglioso, silenziosissimo. Consigliato.

2026-08-24 • via Nuitee
N
Núria • couple • es
9
2026-08-24 • via Nuitee
E
Emilia • couple • ch
5
2026-08-23 • via Nuitee
N
Nicola • solo_traveller • it
8
Pros:

La professionalità e la cortesia del personale, in particolar modo Alfi ci ha accolto in maniera eccezionale. Abbiamo apprezzato molto la torta di compleanno e la composizione floreale sul letto per festeggiare il mio compleanno.
Lo staff ci ha suopportato in tutte le nostre richieste, ad esempio la prenotazione taxi e scooter. È sicuramente una struttura che consiglierei.

2026-08-21 • via Nuitee
M
Martina • solo_traveller • it
8
2026-08-19 • via Nuitee
I
Ingrid • solo_traveller • sg
6
Expensive
Pros:

Pool is clean
Property is calm
Xeno fitness entry

Cons:

Room was not super clean (dust in the bathroom) and cracks on the walls
There is a travel agency just in front on the hotel that kept fixing me when i was going out i felt unsafe
Do not recommand staying at Mandalika beach

2026-08-17 • via Nuitee
A
Ange • family_with_children • gb
7
A little oasis!
Pros:

It’s a cute little calm oasis in a very busy town. It is located on the edge, opposite the beach and only a 10 minute walk to the beach club which is well worth a visit!! The rooms were all clean and spacious. Ours was on the second floor which was great as we were able to enjoy a morning cuppa on the balcony in the sunshine! It’s a 15min walk into the centre of Kuta. The staff were all fantastic and super helpful! Recommend if you want to avoid the noise and dust of Kuta centre

Cons:

Hot water isn’t guaranteed!

2026-08-17 • via Nuitee
A
Armony • couple • fr
8
Quiet stay, friendly staff, a short walk from everything
Pros:

The staff is very welcoming and will do everything they can to help. The room is functional and clean. The street sees little traffic since access is restricted, making it nice and quiet.

Cons:

The only downside is that the location is a bit out of the way from the main street, though everything is within a 10-15 minute walk.

2026-08-17 • via Nuitee
A
Antonio Jose • extended_group • es
7
2026-08-16 • via Nuitee
F
Fabrizio • family_with_children • it
8
Pros:

La struttura esternamente è bellissima. Giardino molto curato, piscina magnifica sembra di essere in un paradiso tropicale. Il personale è molto gentile e disponibile. Si sta molto bene

Cons:

Gli interni sono un po trascurati, pochi punti di appoggio. Asciugamani del viso erano quelli microscopici da ospiti. Il prezzo non è economico e manca il servizio di colazione. In Indonesia lo hanno anche in strutture più semplici. La stanza viene rifatta solo a richiesta ma dovrebbe essere rifatta quotidianamente.

2026-08-14 • via Nuitee
M
Mia • couple • ch
4
Würde ich nicht mehr buchen, die Lage war jedoch gut.
Pros:

Die Lage war zentral.

Cons:

Das Zimmer war etwas schmutzig und die Bettwäsche sowie Tücher muffig und stinkig. Alles war extrem feucht im Zimmer und stinkig. Es kam nie ein Zimmerservice. Ein Scooter konnten sie uns nicht organisieren, selbst haben wir es direkt geschafft.

2026-08-14 • via Nuitee
C
Cameron • solo_traveller • au
9
Pros:

Wonderfully friendly staff, comfy room, and relaxing place to stay and only a short walk to the busy parts of Kuta. Gym is a 10 min drive away but really great facility

2026-08-12 • via Nuitee