The Confidential Mandalika

Hotels
8.5 (531 reviews)
Jl. Pariwisata Pantai Kuta No.83573, Kuta, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara , Kuta Lombok , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Shuttle service (additional charge)
Invoice provided
24-hour security
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small pool and internet problems

Categories

Cleanliness
7.89
Some parts are showing signs of wear, but everything clean overall.
Service
9.36
Great staff, very friendly and helpful.
Location
9.4
Excellent location close to beach, restaurants, and local market.
Room Quality
7.85
Rooms comfortable but some issues with maintenance noted.
Amenities
7.88
Small pool and issues with internet connectivity.
Value for Money
8.34
Worth the money spent, but certain amenities were lacking.
Food and Beverage
8.39
Breakfast available for order, but relatively pricey.
Overall Experience
8.86
A generally positive stay with notable issues in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:40

Property Description

Luxurious Accommodation
With beautifully appointed rooms featuring modern amenities, unwind in style and comfort during your stay at The Confidential Mandalika.

Outdoor Pool and Garden
Enjoy a refreshing swim in the outdoor pool or relax amidst lush greenery in the hotel's garden area, perfect for soaking up the tropical vibe.

Convenient Location
Located just steps away from Kuta Beach and within close proximity to popular attractions, The Confidential Mandalika offers the ideal base for exploring the beauty of Lombok.

To book your stay and experience luxury at its best, reserve now at The Confidential Mandalika.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 531 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
I
ines • couple • fr
10
Pros:

personnel exceptionnel
piscine
propre

2026-03-11 • via Nuitee
M
Mustafa • couple • tr
10
2026-03-08 • via Nuitee
G
Giuliana • solo_traveller • de
10
Perfect
Pros:

This hotel is so good I had to extend twice! Cinta & Zian are the best staff ever they are always soo friendly! 100% recommend

2026-03-03 • via Nuitee
M
Margaretha Elizabeth Amber • couple • nl
10
Lovely
Pros:

Everything was splendid! Had a good time here and would definitely book it again. Staff is kind and caring, Zian, Cinta and Tia are the best!

Cons:

I wanted to extend 1 more night, but the price suddenly went up :(

2026-03-03 • via Nuitee
A
Augustin • solo_traveller • fr
10
Beautiful hotel great location
Pros:

The location is great, close to the beach.
The hotel is quite beautiful, and quiet.
Wi-Fi is good.
Free gym access to a good gym is great.

The staff Zian and Tia are nice and helpful.

Cons:

The less expensive room is quite small, especially the bathroom.

2026-03-02 • via Nuitee
A
Antonia • couple • de
10
Saubere und schöne Anlage
Pros:

Wir haben erst für drei Nächte gebucht und dann nochmal um zwei verlängert. Die Zimmer sind sehr sauber, das Bett ist bequem, die Klimaanlage in Kombi mit dem Ventilator ist perfekt und die Mitarbeiter sind super lieb und freundlich. Außerdem ist die Lage einfach spitze, man hat den Strand auf der anderen Straßenseite, es ist super ruhig und man ist zu Fuß in wenigen Minuten an der Hauptstraße von Kuta mit vielen tollen Restaurants und Cafés. Wir können es nur weiterempfehlen und bedanken uns für den angenehmen Aufenthalt.

2026-03-02 • via Nuitee
J
Jayson • solo_traveller • nz
7
Pros:

The staff

Cons:

They were very helpful and friendly

2026-02-28 • via Nuitee
J
Jared • couple • nz
10
Pros:

Great location across from the beach, staff were nice and helpful. Tia and Zian were very hospitable

2026-02-28 • via Nuitee
C
Christopher • couple • gb
10
Pros:

Clean room
Good air con
Good shower
Lovely pool facilities

Cons:

Nothing. Although it’s a 15 min walk into centre of town so probs need to rent a scooter if staying (which they offer for 100k/day so great value.

2026-02-27 • via Nuitee
M
Margaretha Elizabeth Amber • couple • nl
10
Perfect
Pros:

The stay is perfect, clean, and staff is the kindest. Tia, Zian and Cinta are so sweet!! Also the free gym is rally amazing, such a plus. The pool is also comfortable

Cons:

Nothing

2026-02-27 • via Nuitee
M
Margaretha Elizabeth Amber • couple • nl
10
2026-02-27 • via Nuitee
M
Margaretha Elizabeth Amber • couple • nl
10
Amazing
Pros:

Everything was amazing! The staff is so kind and sweet, Tia, Cinta and Zian are amazing. Our mattress was even replaced with a new one during our stay. Loved it so much that i extended 3 times!

Cons:

-

2026-02-27 • via Nuitee
H
Hannah • couple • gb
10
Pros:

This was my favourite accomodation we've stayed at and we've been in Indonesia for a month. It's a great location, right opposite the beach and feels super safe. The pool area is nice and clean and the loungers all have cushions. Cinta and zian were also really helpful, very accommodating and kind! Zian even lent us her rain coat during the storm!

Cons:

Nothing :)

2026-02-26 • via Nuitee
B
Bente • solo_traveller • nl
10
2026-02-24 • via Nuitee
B
Bente • solo_traveller • nl
10
2026-02-24 • via Nuitee
C
Camille • couple • fr
6
Pros:

Très bien situé, la piscine est agréable quand il y a peu de monde à l’hôtel

Cons:

La chambre est mal équipée, très peu de place pour ranger ses affaires, pas de porte serviette dans la salle de bain, odeur désagréable dans la salle de bain, le personnel est sympa mais mal organisé

2026-02-23 • via Nuitee
C
claire • couple • fr
8
top pour quelques nuits confortables à kuta
Pros:

l’emplacement en bord de plage
service massage dans la chambre
bon équipement de la chambre
salle de bain ok
la réceptionniste s’est occupée de nous louer le scooter
fontaine à eau fraîche à disposition
jardin propre et bien entretenu
épicerie à côté pour acheter le petit dej

Cons:

nous n’avons pas compris le coco de bienvenue avec photo obligatoire

2026-02-22 • via Nuitee
J
Jean • couple • fr
10
Bon hotel
Pros:

Bon emplacement.
Chambre confortable.
Merci à cinta pour sa disponibilité.

Cons:

Tout était correct.

2026-02-22 • via Nuitee
Z
Zina Marie • solo_traveller • it
10
Pros:

Cintia and Zian were very welcoming. They helped me with booking toors and renting a motorbike. The proprety is really clean and all the facilities in a very good stage. I will for sure come back next time I say in Lombok!!

2026-02-22 • via Nuitee
H
Huiran • solo_traveller • cn
10
Great staying at the place, nice for view, convenience, and transportation.
Pros:

Location is nice for both convenience and relaxing (distance from the busy streets, close to the beach). Cinta and all the Staff are really friendly and ready to help with everything.

Cons:

Need to wait for the warm water in the shower sometimes. May run out of hot water for a long shower.

2026-02-22 • via Nuitee