Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
High food prices
Minor maintenance issues in rooms

Categories

Cleanliness
9.36
Overall sentiment is positive; guests appreciated the cleanliness of the hotel.
Service
9.83
Guests consistently praised the friendly and attentive service provided by the staff.
Location
9.37
The location is central and convenient, near many amenities and public transport.
Room Quality
8.82
General satisfaction with the room quality; some minor issues reported.
Amenities
8.85
Amenities include a spa and pool that guests enjoyed, but some found them a bit limited.
Value for Money
8.81
Guests felt the pricing was reasonable for the quality provided.
Food and Beverage
8.36
Food quality was inconsistent; some guests complained about the meal preparation.
Overall Experience
9.43
Guests reported a very enjoyable experience overall, with many expressing the desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:56

Property Description

Historic Engadine-style Building and Traditional Cuisine
The Hotel Steinbock, a family-run gem since 1651, offers a charming stay in Pontresina. Indulge in authentic Engadine cuisine and cozy Alpine rooms while staying connected with complimentary WiFi.

Aqua Viva Spa and Fitness Corner
Relax and rejuvenate at the Aqua Viva spa with indoor pool, saunas, and massage rooms. Stay active at the fitness corner equipped with modern exercise machines.

Speciality Dining and Free Transport Benefits
Savor Engadine specialties at the Colani Stübli restaurant and relish a complimentary 4-course menu with half-board. Plus, enjoy free public transport in winter and access to tennis courts and mountain bike rentals in summer.

Book now for an unforgettable experience at Hotel Steinbock!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 40 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 597 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.43
M
Mahu • solo_traveller • ch
9
Pros:

Schöne Wellnessanlage, gutes Essen, freundliches Personal.

Cons:

Kein Lift für Gehbehinderte.

2026-05-07 • via Nuitee
E
Enzo • couple • pe
10
Increíble lugar, vista hermosa. Experiencia única.
Pros:

Es mágico y el spa es increíble.

Cons:

Quizás las camas.

2026-05-07 • via Nuitee
L
Leonardo • couple • it
9
2026-05-03 • via Nuitee
E
Edward • solo_traveller • us
10
Pros:

I extended my stay. I appreciated the very helpful staff, great views, access to wonderful hikes, and the included spa.

2026-05-02 • via Nuitee
P
petr • solo_traveller • cz
10
Pros:

Definitely the very best 3* hotel I have ever stayed!!! There was amazing spa included, also 5* breakfast included, fantastic ultra-high-pressurized shower included as well;) extra bonus: access to my room was enabled well before regular checkin time, appreciated!

Cons:

Low doors, be very carefu if talll;)

2026-05-01 • via Nuitee
E
Esther • couple • ch
10
2026-04-30 • via Nuitee
E
Eveline • extended_group • ch
10
2026-04-29 • via Nuitee
• couple • ch
8
2026-04-27 • via Nuitee
G
Gabriel • couple • ch
10
2026-04-27 • via Nuitee
A
Allison • couple • us
9
Pros:

The staff was friendly and helpful. Room was comfortable.

Cons:

Little complicated getting to the train in the morning. Hotel shuttle doesn’t start until after 7am and we had a 7am train. Had to take a very expensive 5 minute taxi to the station. Not the hotel’s fault but plan accordingly.

2026-04-26 • via Nuitee
N
Natalie • couple • ch
8
2026-04-26 • via Nuitee
D
Dave • solo_traveller • ch
7
2026-04-22 • via Nuitee
D
Daniel Capitano • couple • br
10
Espetacular
Pros:

Atendimento muito cordial. Funcionários gentis e educados. Um dos melhores hoteis que já fiquei na Suíça.

2026-04-22 • via Nuitee
M
Marcus • solo_traveller • ch
10
2026-04-18 • via Nuitee
R
Robert • solo_traveller • ch
5
2026-04-14 • via Nuitee
M
Marina • solo_traveller • ch
9
2026-04-11 • via Nuitee
N
Norma • couple • uy
10
10/10 ✨
Pros:

The facilities, the location, the service, everything was exceptional ✨

2026-04-06 • via Nuitee
S
Stefano • couple • ch
8
2026-04-03 • via Nuitee
D
Deia • couple • au
10
Cosy, relaxing and welcoming
Pros:

We loved every moment at hotel Steinbock. The staff was incredibly attentive and kind. The food was great, we ate both nights in the hotel restaurant and the room was clean and welcoming. The spa is a clear highlight of our stay, where we were able to relax fully. The breakfast buffet was abundant and all the ingredients felt fresh. The lobby has an adjacent room to get coffee or tea which is very welcoming, ideal to unwind.

I celebrated my 30th birthday and could not have wished for a better place.

2026-04-01 • via Nuitee
B
Beatrice • solo_traveller • ch
9
2026-04-01 • via Nuitee